Typography student and Reading Braillists collaborate on user-centred inclusive design research

On Saturday the 8thof December, Laura Marshall, one of our Part 3 BA Graphic Communication students, presented her dissertation research at the Reading Braillists meeting. Laura is exploring the role of Braille in today’s society and here she shares her experience of engaging with the Braillist community.

Hi, I’m Laura, a part 3 student studying BA Graphic Communication. With final year of University comes the writing of a dissertation, and for mine I have chosen the topic“An analysis of Braille’s role in today’s multimodal society, and how technological alternatives are potentially influencing its use.” A large part of my research includes talking to people who use Braille and assistive technology for reading. In the hunt to find participants to take part in an online survey and in face-to-face interviews, I began to engage with the Braillist’s forum. I was invited to their December meeting to present my research and meet some of the Braillists that I had been talking to informally over email.

The meeting commenced with my presentation. I talked about my background in Graphic Design, explaining that I was interested in reading strategies and designing documents in a way to ensure they are inclusive as possible. As a designer, the majority of the work I produce is focused on eliciting a visual response in the user / reader, so it was interesting to talk to people with a range of visual impairments, with most of the people there having no sight at all.

I then presented an overview of the research I had done so far for my dissertation. I’ve learnt about different grades of Braille, and how the alphabet has been constructed, as well as history of Braille and how it evolved from Charles Barbier’s Sonography. I have also looked at how Braille has been standardised since its initial invention, and how some of these changes, such as the adaptation of Unified English Braille (UEB) a few years ago have been controversial amongst the Braillists community. However, at the meeting, I learnt that UEB has allowed users to write smiley faces, so I guess it’s not all bad news! 🙂

I also talked about how I am gathering information from people who use Braille and other assistive technologies to explore the preferences and reading behaviours of people who use these reading technologies on an everyday basis. A large part of my research is focused on reading strategies and technology use in different contexts of reading. I’ve researched new assistive technologies which have helped aid Braille’s use such as refreshable Braille displays, as well as others that have made learning Braille optional, such as audio books and screen readers. From the meeting, I have been able to find enough participants to interview face-to-face, which is really good news in terms of writing the next chapter in my dissertation and being able to represent the views and experiences of real people in my research.

After my talk, there was the chance to look at two new Braille technologies. One of which was the Orbit 20 reader, demonstrated by Jen Bottom, the organiser of the event, which released in October of this year. It is a refreshable Braille display, and works by connecting to a phone or other device over Bluetooth. The display then presents the text by updating the Braille cells.

Photograph of the Orbit 20 reader in use on a table in the Reading Braillist's meetingThe Orbit 20 reader in use.

Before the release of the Orbit 20 reader, refreshable Braille displays were expensive, retailing from £1,500 up to £10,000. This meant that this technology was not accessible for the majority of people who would want to use one. The Orbit 20 reader, retailing at £450, allows for many more people in the Braille community to have access to this technology, allowing for resources to be accessed and shared more widely.

As well as this, a prototype of the Canute 360 was demonstratedby Stephanie Sergeant from Vision Through Sound. This will be the world’s first multi-line digital e-reader. It was interesting to see the differences between these two pieces of technology with the same purpose, as the Canute was around 6 times the size of the Orbit 20 reader.

A zoomed in photograph of the Braille cells on the Canute 360 reader

The Canute 360 reader

One of the Braillists at the meeting, Matthew Horspool, had been kind enough to bring some Braille material for me to look at. This included railway maps, a user guide on how to use Windows 7, alongside other examples of Braille which had been produced in different ways. He explained that the method used to create the Windows 7 book was vacuum forming. The layout had to be created from a heat resistant raised surface such as wood, before being placed in a vacuum former. A vacuum then forces heated plastic around the form. This is one of the older methods of producing raised surfaces, but worked well when showing the whole desktop, allowing for the user to visualise what was on screen.

A photograph of a page from a guide to using Windows 7, showing the navigation screen of a computer A photograph of a page from a guide to using Windows 7, showing the navigation screen of a computer

A photograph of a Braille map of the UK, being touched by a hand A close up photograph of a Braille UK railway map

He also showed me the iPhone’s use of a Braille keyboard, and how apps could help a person with visual impairments navigate around the device.

Photograph of the Braille keyboard in use on the iPhoneThe iPhone’s Braille keyboard

The meeting was incredibly inspiring, as well as helping me understand why Braille is so important to many people. Despite my initial nerves, the presentation went well and turned into a discussion. This discussion, as well as the live technology demonstrations gave me some really interesting background knowledge which will aid in writing the rest of my dissertation. I look forward to meeting some of these people again in the New Year when I carry out my face-to-face interviews.

Note: Laura’s research is supervised by Dr Jeanne-Louise Moys.