Typography student and Reading Braillists collaborate on user-centred inclusive design research

On Saturday the 8thof December, Laura Marshall, one of our Part 3 BA Graphic Communication students, presented her dissertation research at the Reading Braillists meeting. Laura is exploring the role of Braille in today’s society and here she shares her experience of engaging with the Braillist community.

Hi, I’m Laura, a part 3 student studying BA Graphic Communication. With final year of University comes the writing of a dissertation, and for mine I have chosen the topic“An analysis of Braille’s role in today’s multimodal society, and how technological alternatives are potentially influencing its use.” A large part of my research includes talking to people who use Braille and assistive technology for reading. In the hunt to find participants to take part in an online survey and in face-to-face interviews, I began to engage with the Braillist’s forum. I was invited to their December meeting to present my research and meet some of the Braillists that I had been talking to informally over email.

The meeting commenced with my presentation. I talked about my background in Graphic Design, explaining that I was interested in reading strategies and designing documents in a way to ensure they are inclusive as possible. As a designer, the majority of the work I produce is focused on eliciting a visual response in the user / reader, so it was interesting to talk to people with a range of visual impairments, with most of the people there having no sight at all.

I then presented an overview of the research I had done so far for my dissertation. I’ve learnt about different grades of Braille, and how the alphabet has been constructed, as well as history of Braille and how it evolved from Charles Barbier’s Sonography. I have also looked at how Braille has been standardised since its initial invention, and how some of these changes, such as the adaptation of Unified English Braille (UEB) a few years ago have been controversial amongst the Braillists community. However, at the meeting, I learnt that UEB has allowed users to write smiley faces, so I guess it’s not all bad news! 🙂

I also talked about how I am gathering information from people who use Braille and other assistive technologies to explore the preferences and reading behaviours of people who use these reading technologies on an everyday basis. A large part of my research is focused on reading strategies and technology use in different contexts of reading. I’ve researched new assistive technologies which have helped aid Braille’s use such as refreshable Braille displays, as well as others that have made learning Braille optional, such as audio books and screen readers. From the meeting, I have been able to find enough participants to interview face-to-face, which is really good news in terms of writing the next chapter in my dissertation and being able to represent the views and experiences of real people in my research.

After my talk, there was the chance to look at two new Braille technologies. One of which was the Orbit 20 reader, demonstrated by Jen Bottom, the organiser of the event, which released in October of this year. It is a refreshable Braille display, and works by connecting to a phone or other device over Bluetooth. The display then presents the text by updating the Braille cells.

Photograph of the Orbit 20 reader in use on a table in the Reading Braillist's meetingThe Orbit 20 reader in use.

Before the release of the Orbit 20 reader, refreshable Braille displays were expensive, retailing from £1,500 up to £10,000. This meant that this technology was not accessible for the majority of people who would want to use one. The Orbit 20 reader, retailing at £450, allows for many more people in the Braille community to have access to this technology, allowing for resources to be accessed and shared more widely.

As well as this, a prototype of the Canute 360 was demonstratedby Stephanie Sergeant from Vision Through Sound. This will be the world’s first multi-line digital e-reader. It was interesting to see the differences between these two pieces of technology with the same purpose, as the Canute was around 6 times the size of the Orbit 20 reader.

A zoomed in photograph of the Braille cells on the Canute 360 reader

The Canute 360 reader

One of the Braillists at the meeting, Matthew Horspool, had been kind enough to bring some Braille material for me to look at. This included railway maps, a user guide on how to use Windows 7, alongside other examples of Braille which had been produced in different ways. He explained that the method used to create the Windows 7 book was vacuum forming. The layout had to be created from a heat resistant raised surface such as wood, before being placed in a vacuum former. A vacuum then forces heated plastic around the form. This is one of the older methods of producing raised surfaces, but worked well when showing the whole desktop, allowing for the user to visualise what was on screen.

A photograph of a page from a guide to using Windows 7, showing the navigation screen of a computer A photograph of a page from a guide to using Windows 7, showing the navigation screen of a computer

A photograph of a Braille map of the UK, being touched by a hand A close up photograph of a Braille UK railway map

He also showed me the iPhone’s use of a Braille keyboard, and how apps could help a person with visual impairments navigate around the device.

Photograph of the Braille keyboard in use on the iPhoneThe iPhone’s Braille keyboard

The meeting was incredibly inspiring, as well as helping me understand why Braille is so important to many people. Despite my initial nerves, the presentation went well and turned into a discussion. This discussion, as well as the live technology demonstrations gave me some really interesting background knowledge which will aid in writing the rest of my dissertation. I look forward to meeting some of these people again in the New Year when I carry out my face-to-face interviews.

Note: Laura’s research is supervised by Dr Jeanne-Louise Moys.

Introducing our new team members: Welcome Emma Street

 

Our BdB core team has been joined by a number of new colleagues in the last few months and this is the first of a series of posts introducing some of our new team members.

This is a portrait photograph of Emma. SHe has brown hair, funky glasses and is wearing an vibrant orange top and scarf.

Emma Street has joined our BdB core team.

Dr Emma Street joined the BdB group in 2017. She is Associate Professor of Planning and Urban Governance in the Department of Real Estate and Planning. An urban geographer by background, Emma’s research cuts across the urban planning, urban design and architecture disciplines.

She is interested in the values, assumptions, decisions and processes that shape the way that urban environments look, function and are governed. Emma has a particular interest in exploring this via what might be seen as the mundane, instrumental or procedural; be that building codes and regulations, urban policies or elements of the planning system. For example, her work as part of the EPSRC-funded cycleBOOM project explored how regulation and policies have shaped the landscape of cycling in the UK, and what measures might engage more older adults in cycling.

Concerns about equality and social justice inform Emma’s research and approach to Teaching and Learning. She sits on Henley Business School’s Diversity and Inclusion Committee and is working on research linked work-life balance in academia, partly prompted by her experiences as a new parent.

Welcome Emma!

BdB initiatives incorporated into two more programmes at Reading

Yesterday, students from four of our distinct MA programmes (Typeface Design, Book Design, Creative Enterprise and Information Design) participated in our inclusive design workshops.This is the first time that MA Typeface Design and MA Book Design students have participated in some of our Breaking down Barriers initiatives. Inclusive design activities, with a particular focus on inclusive wayfinding, was introduced into the MA Information Design and MA Creative Enterprise programmes in 2016–7.

Guest speaker, Fiona Corby talked to students about inclusive design for people who have visual impairments. Fiona highlighted how design decisions for new platforms (particularly touchscreens), professional software, websites and mobile phones can make user experiences very frustrating. She drew on her personal experience of braille, ClearVision books and using screenreading technologies like Jaws to engage students with concrete considerations for  inclusive design and reading. She also shared key points to consider for making data visualisation, tables and images more accessible to people with visual impairments.

After asking Fiona lots of questions, the students explored other aspects of inclusive design by evaluating different printed and screen design while using a range of glasses simulating different kinds of visual impairments and simulation gloves. Students noted how these activities helped them realise how many “everyday” actions and experiences are affected by conditions affecting our visual acuity or dexterity.

Beyond awareness: inclusive design for Graphic Communication

This week, Part 2 Graphic Communication students completed the inclusive design component of their integrated design modules. Building on the series of workshops we did earlier in the term and relevant readings, on Monday, students presented seminar papers to their peers on particular aspects of inclusive design.

Group photo of student presenters

On Monday, our Graphic Communication students presented inclusive design seminars to their peers (from left to right): Jordan Bellinger, Lewis Burfield, Maciej Bykowski, Fenella Astley, Rajvir Bhogal, Stephanie Boateng, Cherise Booker, June Lin and (front) Jordan Cairns.

Students discussed and debated, aspects such as:

  • The principles of inclusive design and how designers can make these achievable in real life projects
  • How design briefs often tend to create segregation and how designers can develop more inclusive solutions to briefs
  • The clear print debate – what the guidelines are, who they are for and how implementing these can differ for professional designers and everyday communicators
  • The challenges and key considerations of inclusive design for screen – including the use of colour, images, sound and navigation
  • Key debates and typographic research for inclusive design for children’s reading, focusing on readers who may have dyslexia or visual impairments
  • Inclusive wayfinding – including challenges and innovative proposals for solutions in contemporary design practice.

Students commented that the inclusive design workshops, readings and seminars they have done have helped them become “more consciously aware” of how important it is to consider inclusive design in their own work and how designers may have to take responsibility for designing inclusively for a range of users. The highlighted how it is important to realise that the people they are designing for are probably “not the same as you (the designer)” and that inclusive design is “not just being aware” but about embedding inclusive practices in our industry. They also noted that these seminars had made them aware that there is “not enough research” about inclusive design within our discipline.

Exploring visual acuity and assistive technologies

Today’s Breaking down Barriers workshops in Typography provided students with opportunities to explore a range of applications for inclusive design, from printed designs to wearable technologies.

Part 2 student Malaika Johnson exploring the role of assistive technologies in inclusive design.

Part 2 student Malaika Johnson exploring the role of assistive technologies in inclusive design.

Prof. Rachel McCrindle from Biomedical Engineering joined Information Design lecturer, Dr Jeanne-Louise Moys and the Part 2 Graphic Communication students. Rachel and Jeanne-Louise are part of a team of cross-disciplinary researchers exploring how the lives of people with aphasia (who may be undergoing rehabilitation following a brain injury) or dementia can be improved through assistive technologies. In a hands-on workshop, students explored an exciting variety of assistive technologies that we are developing and researching to help make a difference to people’s daily lives and their experiences of rehabilitation activities like cueing therapy.

In particular, cueing therapy resources that Graphic Communication student Carmen Martínez-Freile developed last summer as part of an undergraduate research opportunity (led by Jeanne-Louise, Rachel and other colleagues in Speech and Language Therapy) highlighted the role Graphic Communication can play in assistive technologies and inclusive design.

Cueing therapy boards

These cueing therapy resources were developed for our cross-disciplinary research project. Using illustrations prepared by student Carmen Martínez-Freile, we explored how different illustration styles influence people’s experience of cueing therapy resources.

Carmen’s resources were not the only Graphic Communication student-created resources incorporated into today’s workshops. We also used a worksheet developed by Typography student Jessie Webb to support visual acuity activities. In today’s activity, students evaluated whether particular typographic, colour and physicality attributes can be considered visually inclusive across a variety of genres, including brochures, business cards, receipts, forms and even the new Guardian newspaper redesign (just launched in the UK today).

Jeanne-Louise said she particularly enjoyed how today’s workshops demonstrated clear synergies between research and practice, while providing students with an opportunity to consider how graphic design can contribute to society beyond the ‘usual suspects’ like awareness campaigns. She hopes these workshops will inspire some students to explore inclusive design further in their final year dissertations and self-directed projects.

evaluating print documents

Typography student Siu-Yen Lo evaluating whether printed designs are visually inclusive, using learning resources created by other students in Typography.

Students assessing their own website designs

Computer Science students on a Part 2 “Human Computer Interaction and Applications” module taught by Biomedical Engineering have been designing and building a website as part of their coursework. This morning, they participated in an experiential learning session where they interacted with their own website designs while their vision and dexterity was impaired.

Student feedback showed that all “Agreed” or “Strongly agreed” that the session gave them a better appreciation of some of the challenges faced by older adults and/or people with disabilities. Students also commented that they liked the hands-on and interactive approach.

Many thanks to all the students for their participation and feedback!

Three students wearing simulator glasses and gloves interacting with laptops.

Students assessed their own website designs while wearing simulator glasses and gloves.

A student wearing simulator glasses interacting with a laptop.

The students noted challenges with being able to see the cursor on the screen and with reading small text.

A student wearing simulator glasses and gloves interacting with a smartphone.

The students assessed website designs on laptops and smartphones.

BdB wins CIOB award for innovation

Breaking down Barriers (BdB) are thrilled to have received a Highly Commended Award for Innovation in Education and Training in the 2016 Chartered Institute of Building (CIOB) International Innovation & Research Awards Scheme.

Our BdB team champions a unique cross-disciplinary initiative to embed inclusive design across the University. Our vision is to ensure Reading graduates across all disciplines advocate inclusion in their professional practices and bring real benefits to the everyday lives of all users, particularly people with conditions related to ageing and/or cognitive and physical disabilities.

Students say that our BdB workshops have helped them “gain insight as to how thoughtful design can influence other industries and how we as designers must work together with these other industries in order to make the lives of the people that need a helping hand that little bit easier”.

CIOB Innovation and Research Awards highlight the importance of innovation and research in raising performance levels, enhancing best practice and improving the quality of the built environment. The CIOB judges said: “This innovation in education is a practical, engaging and demonstrable way to bring to life a real social challenge with widespread value and application. The innovation shows a genuine commitment to invest in the UK’s building stock and educate the next generation of professionals to ensure the needs of all users of a facility are firmly met.”

BdB began at the University of Reading as a collaboration between the School of Built Environment, the Henley Business School and the School of Arts and Communication Design in 2015. Since then we have been joined by staff within the School of Biological Sciences and collaborated with the Centre for Staff Development and, most recently, the School of Psychology and Clinical Language Sciences, as well as external partners.

Congratulations to all our team!

Training Speech and Language Therapists

Speech and language therapy (SLT) students took part in an experiential learning session today, with activities that were tailored for their professional training. The activities were designed to enable the students to gain insight into how a range of impairments and conditions may affect people in everyday activities, and also to have experience of how other people’s impairments may impact their role as SLTs.

With their dexterity impaired, students were asked to fill a plastic cup full of water and stir a sachet of thickener into it – as SLTs, they may often interact with people with swallowing difficulties who require thickened drinks. They were asked to administer a speech and language assessment to somebody whose vision was impaired, and then to undertake the assessment with their own vision impaired. Students were asked to have a conversation, with one person sitting in a wheelchair and the other pushing the wheelchair whilst having their hearing impaired. Students also carried out activities whilst wearing bariatric training suits or ageing simulation suits.

Student feedback highlighted that they enjoyed the interactivity and the opportunity to try a range of equipment. They also liked that the activities were SLT-focused.

Thanks to all the students for their enthusiastic participation! Much credit is due to Melissa Loucas (Clinical Tutor) for designing the SLT activities and leading the workshop, and to Allie Biddle and Mirjana Sokolovic-Perovic for their support today and for their instrumental roles in making this workshop happen.

Two hands wearing gloves which simulate dexterity impairment holding a plastic cup full of water.

Carrying a plastic cup full of water while wearing gloves which simulate dexterity impairment.

A student wearing gloves that simulate dexterity impairment trying to open a small sachet of thickering.

Trying to open a sachet of thickener with impaired dexterity.

A student wearing simulation goggles and gloves stirring thickener into a plastic cup of water.

Trying to dissolve thickener into a cup of water with impaired dexterity and impaired vision.

One student administers a speech and language assessment to another who is wearing vision impairment simulation glasses.

One student administers a speech and language assessment to another who is wearing vision impairment simulation glasses.

One student is wearing ear defenders, pushing another student in a wheelchair. They have stopped to speak with a third student.

Experiencing how different body positions and different impairments can affect conversation.

Student wearing a bariatric training suit.

Trying on a bariatric training suit.

A student helps another student who is wearing an ageing simulation suit to go down the stairs.

Being helped down the stairs whilst wearing an ageing simulation suit.

Designing movement-based games

It was great to have people from BdB at the Biomedical Engineering seminar today on “Designing Playful Systems to Support Well-being” by Dr. Kathrin Gerling who is Senior Lecturer in Computer Science at the University of Lincoln. Kathrin presented three projects on movement-based play for older adults in long-term care, participatory game design with young people with mobility impairment, and playful interactive wheelchair skills training, and reflected on the challenges and opportunities that emerge when working with and developing for vulnerable end-users.

photo of a slide titled interactive wheelchair skills training with a photo of a person in a wheelchair with a trainer

University Teaching and Learning Conference

BdB were invited to join the marketplace activities at the University’s teaching and learning conference today, which had a particular focus on diversity and inclusion. We were pleased to share the project with people from across the University, including Psychology, Law, Education, Henley Business School, Clinical Language Sciences, Careers, the Students’ Union, and the Academic Practice Programme. A number of people expressed interest in running a workshop – thank you for your interest and enthusiasm. We will be in touch! Particular thanks to Jessie Webb, undergraduate student in Typography, for joining us to share her BdB experiences.

person wearing goggles simulating diabetic retinopathy and gloves to impair dexterity