Monthly Archives: December 2011

Thank you for your lovely letter.  I am sorry to hear that you find it hard to find out what support is available.  Santa has asked me to say that he thinks there are two approaches which we need to … Continue reading →

Hi – Santa says thank you so much for using his more formal mode of address! Something the elves here have thought about occasionally is a system like a spam filter, but used for sorting incoming missives in to the … Continue reading →

Dear Kirsti, Thank you so much for your letter, which has some great requests in it.  More time to use online resources (or indeed, more time for any number of priorities) is something I am not sure Santa has available … Continue reading →

Thank you for your interesting letter.  I know that training colleagues can be a time consuming and reward-free task sometimes.  If it isn’t part of your actual role, you need to be careful not to let it interfere with your … Continue reading →

Thanks for your letter. Yours, Communications Elf.   PS Only kidding, but I thought I should be keeping it brief! I think it is important that people act with consideration.  There is a theory that the ‘keyboard divide’ can help … Continue reading →

Thank you for your marvellous letter.  Santa says that he would love to help, and help improve the approach to risk taking and innovation.  It is particularly lovely that you combines this wish with one to help reduce risk by … Continue reading →

Thank you for your lovely letter.  Santa is obviously very busy at this time of year, but he has asked me to reply, in my role as Communications Elf,  on his behalf.  I think your wish is a very sensible … Continue reading →

Hi, Santa has asked me to reply to your letter.  I am so sorry to hear that you have had to use the CMS, I and many other elves’ hearts go out to you. Upskilling is what we are all … Continue reading →