UoR IT Services News Feed » 2011 » July

Out of Office messages

itsnews — Tue, 26 Jul 2011 09:19:36 +0000

Following a request from the Information Strategy Committee for staff guidance, a webpage has been created to help provide this information. The guidance will give you an overview of how Out of Office messages work, what they do, and ensure good practice when you use them. It was created with input from a number of University units which have an interest and expertise in this area.
For more information, see out of office messages

Email signatures

itsnews — Tue, 26 Jul 2011 09:14:57 +0000

Following a request from the Information Strategy Committee for staff guidance, a webpage has been created to help provide this information. The guidance will give you an overview of how email signatures work, what they do, and ensure good practice when you use them. It was created with input from a number of University units which have an interest and expertise in this area.

For more information, see email signatures

Windows 7 & Office 2010

itsnews — Tue, 19 Jul 2011 14:56:53 +0000

We would like to remind IT Supporters that they can now access the Windows 7 staff image for deployment in their supported departments.

Software also included in this build consists of Office 2010, Adobe Acrobat X, Sophos Client and the UoR Fonts.

For more information on how to deploy the staff image, please see the link below and be aware, you will need to have a University of Reading Login and access rights to the IT Supporters area to access this.

http://bit.ly/m85L1j

Work continues on the Windows 7 PC lab image and this will be deployed from Thursday 21 July on new machines. For departmental labs, there are minimum specification requirements:

2GB RAM

80GB Hard disk drive

Dell PC incorporating the Intel 745 Chipset (ie less than 5years old)

For those with current SSAs, we will be contacting you to discuss the options available to you but if you have a query about this, please contact ITS Help on ext6262

Planned network outage

itsnews — Mon, 18 Jul 2011 08:46:44 +0000

We will be rebooting one of the core routers at 17:30 today (18 July 2011) as it is advertising invalid routes to the rest of the network. This will not affect most users, however the following buildings will experience loss of network connectivity for around five minutes:

* Allen Lab

* Black Horse House

* Blandford Lodge

* CALS

* Chemistry

* Engineering

* Food Biosciences

* Geography

* Geoscience

* Maths

* Park House

* Park House Lodge

* Physics (including RISIS office and TSBE)

* Plant Science

* Soil Science

* URS

We apologise for the inconvenience this will cause. Should you encounter wider problems after this outage, please contact ITS-help@reading.ac.uk on Ext 6262

Further file server upgrades

itsnews — Wed, 13 Jul 2011 15:20:08 +0000

IT Services will be doing major hardware and software upgrades to our central fileservers from 18:00 to 22:00 on Thursday 28 July 2011.

We expect that staff Exchange email and the University’s web pages will be available throughout this period though there may be some short interruptions to these services. The readingLive student email service itself and the Library Unicorn service will be unaffected by the upgrades.

All other IT services including N drives, collaborative shares, secure shares, departmental data areas, Blackboard, Trent, Adlib, PC facilities, CentAUR, Unix email, printing, media streaming and software distribution will be unavailable during this period.

Please contact ITS Help (x6262, email its-help@reading.ac.uk) as soon as possible if this will causes you a problem.

ITS Help

0118 378 6262

Graduation web feed

itsnews — Wed, 06 Jul 2011 08:32:32 +0000

IT Services are assisting with the provision of a web feed for Graduation this year and alongside this, we are also trialling a multicast feed.

This is of a higher quality than the web one as it is taken from the encoder before it gets converted to a flash video, but can only be viewed from within the University of Reading network infrastructure.

This can be opened in VLC player (Videolan.org), you can use the SAP announcements to view the ‘UoR Live Events’ channel from the ‘University of Reading (Television)’ section.

Please tweet Congratulations to your family or friends who are graduating using the hashtag #rdggrad