September 2011

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IT Services manage a complex infrastructure set up on behalf of the University and certain services have specific times set aside for maintenance.

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IT Services have deployed the automatic update to allow computers in the University domain to upgrade to Internet Explorer 8. The reasons for this are primarily to do with resolving issues with accessing Blackboard v9.1 Read the rest of this entry »

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The following changes to site licensed software have taken place over the summer vacation: Read the rest of this entry »

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From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This will allow us to fix many problems more quickly and efficiently.  Read the rest of this entry »

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IT Services intend to have a regular news item from the Director of IT Services and as such, where better to start this, than with a valedictory comment from the outgoing Director. Mike has very kindly supplied his notes from his leaving speech, which have been adapted slightly to suit an electronic audience. Read the rest of this entry »

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