Wi-Fi access issues (27/8/2014)

August 27, 2014 in Day to day activities, Incidents, Services, Staff, Students by itsnews | 1 comment

IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening. 

We apologise for the inconvenience caused, currently we are working with our suppliers on resolutions to this problem and hope to have a resolution very soon.

We would like to remind staff and students of our PC lab facilities in the Library and the Palmer Building in particular, where you can log on to a PC to connect to services.

Please watch itsstatus.reading.ac.uk for service information updates.

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  1. itsnews’s avatar

    itsnews on August 29, 2014 at 10:01 am

    This problem was resolved on the evening of Wednesday 27 2014.

    We apologise for the disruption caused. If you are still having issues, please contact the IT Helpdesk to report your fault.

    Reply