October 2015

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We are currently having issues with tickets on TOPDesk, where some users are unable to see the tickets they’ve raised. We are working with our supplier to resolve this issue as soon as possible.

IT Team

Dear Colleague,

You many have received an email titled “Workstation safety training & assessment”. This has been sent out in error to all staff, and I apologise for any confusion caused.

The email is associated with a legitimate on-line system that has been purchased by the University and will be rolled out in due course to all staff. However the system is still at the development stage and the email you received is an early draft. I can assure you that it is not spam. However please ignore it for the time being and when the system is officially launched for your department/School, you will receive enrolment instructions from Health & Safety Services.

For those of you who have followed the instructions and completed the on-line training and assessment already, thank you for taking the time, and do please follow the self-help instructions for any issues associated with your workstation.

Again, I am sorry for any inconvenience.

Moira Simpson

Health and Safety Services, Director