All issues with the phone lines and website have now been resolved. All functionality is back to normal.
IT staff are meeting to discuss lessons learned and ways to improve for future incidents.
(Information below is now out of date but will be kept for future reference)
Last night we encountered some infrastructure issues that affected the UoR websites which have now been resolved. This was isolated to mainly the staff and student portals. We have now resolved the issue and the websites are back up and running.
A side effect of this infrastructure issue was that email was running slowly. Now that the issue is resolved email should be back to working normally, however some users may find their in-boxes running slowly as the backlog of email is cleared
A separate external issue has meant that the phone lines in the UoR are not working. External to internal AND internal to external calls are currently not working. Internal to internal phone calls are still working correctly (using extensions). The issues is being worked on currently.
Check here and the UoR twitter feed (@UniRdg_ITS) for current updates.