10:45 22/11/16 Yesterdays service disruption – details

Yesterday we experienced disruption to some of our services. This disruption was caused by a temporary fault in some of our hardware. The problems have been resolved and we are working on solutions to stop this happening again.

Thanks to our technical team we were able to restore most our services:

  • ICMA website was back online at 1pm on Monday afternoon
  • Timetables were back online at 7:30pm on Monday evening
  • The Blogs service was brought back online at 10:26pm on Monday evening

We are still waiting on one service to come back up:

  • password.reading.ac.uk

We will update this post when this service is back online.

Apologies again for the inconvenience caused by this interruption. We would also like to take this opportunity to thank the technical teams for their hard work into the evening/night to restore these services.

We will be continuing to work to migrate all services from the legacy hardware, onto the new, resilient systems to reduce such incidents going forward.

IT