February 2017

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Over the past week there have been reports of  malicious emails being sent to UoR inboxes. The emails are designed to appear similar to emails one may receive at work; they may ask for financial payments to be arranged and sometimes impersonate senior members of staff.

To reduce the likelihood of being caught out:

  • Remain vigilant when looking at an email.  Do you recognise the sender? Should you be receiving an email around this subject? If no, then you should not open any attachments or links in this email.
  • If you receive one of these emails then you should delete it. If you have any concerns then you should contact IT on ex 6262 or at it@reading.ac.uk

If you are working with sensitive and confidential documents then you must take extra care when screening emails.  The university has a comprehensive spam filter that blocks hundreds of thousands of spam emails a week but we are still seeing a few cases of these emails coming in.

If you are ever in any doubt about whether an email is genuine, even if it appears from come from a known individual,  then please contact the IT Service Desk to double check.

For further information or advice regarding this issue then please contact the IT Service Desk via the Self Service Portal (https://uor.topdesk.net/), email (it@reading.ac.uk), or phone 0118 378 (6262).


A malicious spam email posing as a message from the IT Service Desk has been found in some user’s inboxes. Look at the image below to make sure you recognise this fake email. Do not click any links in this email or any email where you do not recognise the sender.

For more information or advice on this subject contact the IT Service Desk, either via the Self Service Portal (https://uor.topdesk.net/), email (it@reading.ac.uk), or phone 0118 378 (6262).

We have been advised by Blackboard Support that students may receive a suspicious email (Phishing email) with a link to install OneClass Chrome Extension that is not directly available via search in the Chrome Extensions store.  The extension adds a button inside the Learn pages to “Invite your Classmates to OneClass”.  This plugin will then email all students to promote the OneClass plugin/product.

This plugin is malicious and should be removed immediately from your Chrome browser if it has already been installed.  We also recommend that users change their passwords if affected.