January 2018

You are currently browsing the monthly archive for January 2018.

The delay in data changes between CMIS and CMISGo (timetabling + roombooking) has now been resolved.

This was caused by a problem in the script which is used to update CMISGo.

We are working with the supplier to identify the root cause in order to prevent this from happening again. The service is being monitored closely and we have a manual work around we can invoke if required.

If you have any questions or concerns, please contact IT, our staff are always happy to help.

The CMISGo timetabling system is experiencing delays in data changes refreshing.

If there have been changes to your timetables in the last week we advise that you check them here:

Staff: Temporary Staff ePortal

Students: Temporary Student Timetabling Portal.

Our apologies and we will notify you as soon as the issue has been resolved.

IT

 

UPDATE:

The CMISGo timetabling system is experiencing delays in data changes refreshing.

If there have been changes to your timetables in the last week we advise that you check them here on the Temporary Staff ePortal

Our apologies and we will notify you as soon as the issue has been resolved.


We are currently experiencing some technical issues with the timetabling service.

We are conscious of the inconvenience this may be causing, and are treating this with the upmost priority. A dedicated team is in place to resolve the incident as quickly as possible.

As soon as we have further details on the extent of the incident, and an estimated resolution time we will update you.

Please accept our apologies for the disruption this has caused.

The IT status page, and IT blog will both be updated with details. Both can be found on the IT home page – www.reading.ac.uk/it


Intel, AMD and other CPU manufacturers have recently announced a major flaw in their current and legacy chips that impacts their security.

Microsoft security patches have been uploaded worldwide that fix a majority of the issues. Unfortunately, these patches can cause problems with Apps Anywhere.

If you are using Apps Anywhere on your personal device then please be aware that this security patch from Microsoft can cause core parts of it not to work.

If you encounter a problem when using Apps Anywhere on your personal device then please seek a lab computer (e.g. the URS Library).  In order to avoid disruption to classes, we are not patching lab computers until the supplier has fixed this problem.

If you have any further questions or concerns then please contact IT.

In the last few days Intel, AMD and ARM have publicly announced major security flaws within their CPU chips.  We are working with suppliers to patch our systems as quickly as possible to ensure they remain secure.

Security patches will be applied to your computer over the coming days. Never switch off your computer at the wall or the security patches will not be applied.

The University of Reading IT department will continue to monitor risk and will make updates when needed, however, please do remember to update your home machine. This flaw affects millions of institutions and businesses but will also affect households too. Full details of what the security flaw is and how to deal with it can be found on the BBC website, including how the flaw is exploited and how to keep your personal machine protected.

There has been no evidence that the flaw has been exploited yet but still poses a security threat.

Non managed Mac and Linux users should ensure that they have the latest versions of their OS and software in order to have the security patches applied.

A reminder of some good online security tips:

  1. Use strong passwords and do not share them
  2. Use central file shares or One Drive for Business in preference to local drives
  3. Never switch off your computer at the wall or the security patches will not be applied
  4. Lock/secure your hardware
  5. Encrypt sensitive and personal information
  6. Think carefully before clicking on links in emails, even from friends and colleagues
  7. Ensure that your anti-virus is up to date
  8. Ensure that Windows updates are applied promptly
  9. Keep software applications up to date
  10. Dispose of IT equipment and data securely
  11. Protect your mobile device

If you have any further questions or concerns then please contact IT.