10:20 15/02/18 Network outage 14th Feb 2018

We had another network outage yesterday evening (14th Feb) between approximately 1730 and 1830 when services were restored.

This was caused by a failure in our firewall server, which was still running in a less resilient state following the issues from the 8th February. We have been working with our suppliers to diagnose the root cause so we can fully resolve this issue, and return all network services back to a fully resilient position as soon as possible.

This work will continue until there is a clear idea of what caused these problems and further analysis of the logs will take place overnight by the suppliers.

Apologies for any inconvenience caused.

Note, the failure of the firewall did not expose the University to any security threats.

IT