UPDATE:

The research data storage service is now accessible. We are now running on one node and the service is considered to be at risk while we and the suppliers work to determine the root cause.

We will be getting back in touch with people who have already  raised tickets. Please contact us if you are still experiencing problems with the research storage service.

Once again I would like to apologise for the inconvenience this service interruption has caused.

Please note that following on from the issues we experienced yesterday afternoon, the NFS and SMB shares on stor-nex-pool1 are not working. This is affecting the Gold and Basic Research storage.

Our Academic Computing team are currently investigating this as a priority and we will update you with any information as this becomes available.