We have hit the max number of VPN IP addresses already and while we think we can increase capacity slightly, there is no obvious workaround that doesn’t require re-architecting the system. We will continue to work on this today and the future.

In the meantime we advise staff to consider the below guidelines:

  • If you don’t need to use the VPN to access N Drive/Collaborative Fileshare etc then please don’t. Use OneDrive and Team sites wherever possible.
  • If you need to access files then you should copy them to your OneDrive and then log off the VPN. This will free up connections for those who really need it.
  • You don’t need a VPN connection to access your email. You can do this via Outlook on a laptop or via the O365 portal.
  • Log out of the VPN as soon as it is not needed.