09:00 27/03/19 IT Critical Incident


Please be advised that we have now fully restored all affected services. Network drive storage is now fully resilient and no longer considered to be at risk.

Thank you for your patience as we worked to resolve this incident.


We have now identified and resolved the issue. All services are now back up and running. However, Network Drives, roaming profiles and logging into computer labs is still considered ‘at risk’.

The issue was caused by an unexpected issue when performing an essential upgrade. We apologise for any inconvenience caused.

We are currently experiencing a technical issue affecting some of our core services.

Services currently affected are:

  • Apps Anywhere
  • Network Drives (N drives, Collabs shares)
  • Roaming profiles
  • Students logging into computer labs

We are aware of the inconvenience this may be causing you and are treating this with the upmost urgency.

As soon as we ascertain more details, will post further information on the extent of the incident, services affected and estimated resolution time.

Please accept our apologies for the disruption this has caused.