16:00 15/12/19 Online storage issue – websites, mailman lists, collab shares

UPDATE: The services affected yesterday are now running as normal and are no longer considered ‘at risk’.

We will continue to monitor the services and are now working with the supplier to work on avoiding this issue in the future.

We will provide a review of the incident after meeting with the supplier of the storage that caused the problem. This will include further detail on the cause as well as how we will avoid it in the future.


UPDATE: All services are now be back up and running but are considered ‘at risk’.

This means the problem has been resolved but there is a still a small chance that the services could go back down.

We are continuing to work with the supplier tonight to find a solution to avoiding this problem in the future.

We predict the services stay running, however, as a precaution, you can save or download work from OneDrive for Business or store your work locally on your computer.

We will have a further update tomorrow morning to confirm the services are still running normally.


We are currently experiencing a problem with our online storage that is affecting the following IT services.

The services affected are:

  • Websites
  • Collaborative shares
  • Mailman lists

We are working with the supplier of the storage and are both treating this as a priority.

We will update with more information as soon as possible. Apologies for any inconvenience caused.