June 21, 2019

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The University VPN is currently at max capacity because a large amount of people working from home due to the open day parking guidelines.

We have hit the max number of VPN IP addresses already and this means that some people may not be able to get into the VPN until there is a free slot.

In the meantime we advise staff to consider the below guidelines:

  • If you don’t need to use the VPN to access N Drive/Collaborative Fileshare etc then please don’t. Use OneDrive and Team sites wherever possible.
  • You can access Office 365 apps (Word, Excel etc) by logging into https://www.office.com using your University email. Once you enter your details you will be directed to a University of Reading login page which requires your username and password. Once logged in you can access all your apps in a browser or download them on up to 5 devices.
  • If you need to access files then you should copy them to your OneDrive and then log off the VPN. This will free up connections for those who really need it.
  • You don’t need a VPN connection to access your email. You can do this via Outlook on a laptop or via the O365 portal.
  • Log out of the VPN as soon as it is not needed.