Critical Incident: Brief interruption to IT services

This afternoon, we experienced a brief interruption to a number of services. These services have now been restored or are in the process of being recovered.

These service include the following:

  • BlackBoard (Logging in)
  • Blogs
  • Canvas
  • Counselling Services (Titanium)
  • Email Delivery
  • Kinetics
  • MyID (IIQ)
  • Netdrive
  • Premier Cheques
  • Topcat
  • TOPdesk
  • Trent (both ESS and core iTrent)
  • Voice Connect

We apologise for the inconvenience this interruption is causing and are working on this as a priority.