April 2020

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Stream is a video streaming platform from Microsoft. It is available to all staff and students at the University through your Office365 account.

University of Reading staff members can use this to upload, store, play and share videos you have created (in the same way you can to YouTube). Students can use Stream to view any video content produced by members of staff at the University.

You can upload most video file formats, and videos can be shared with groups, channels, specific colleagues or the whole University.

 

Using Stream

There are 3 main methods of adding content to Stream:

  • You can upload video files directly to Stream from your device
  • As we continue to roll out the ability to record Teams Meetings, you can use this functionality to record your meetings and this will be automatically saved in Stream. The recording will also be sent to you as an attachment.
  • Whilst delivering a PowerPoint presentation, you can record a voiceover to the presentation and then export the presentation to Stream.

Our helpful colleagues in CQSD TEL have put together a webpage with a wealth of information about using Stream, how to check your settings, and share your content.

It is important to remember that any content uploaded to Stream can be shared with your colleagues, your channels or your groups, but also with the whole of the University of Reading. Please do make sure to check your “Settings Permissions” before uploading your content.

 

Need help?

Our friendly staff are always here to help if you need guidance with Microsoft Teams. Contact the IT Service Desk using the IT Self Service Portal or emailing dts@reading.ac.uk

 

Logging In

To access Office 365 and Me@Reading, our students studying with the Henley Business School will need to use the following information to log in:

If you are logging into your account for the first time, you will be required to set up an option to reset your password, to set up Multi-Factor Authentication and to select your Language and Time Zone. You will then be able to access your systems.

 

Multi-Factor Authentication

If you log on to the University network from your home or a location outside our campuses, you will be asked to complete a Multi-Factor Authentication before you can use many of our applications, including Office 365 and Me@Reading. We have implemented this change to improve the security and safety of our community, and our systems and services.

Using Multi-Factor Authentication would generally involve either saying ‘Approve’ to a login notification on your smartphone or entering a unique code available on your phone.

We recommend that you download the Microsoft Authenticator App on your smartphone to help you do this. This app is available for AndroidiOS and Windows smartphones.

Instructions on how to set up the app are available on the Remote Services Access Guide.

 

Need help?

Our friendly staff are always here to help if you need guidance with Microsoft Teams. Contact the IT Service Desk using the IT Self Service Portal or emailing dts@reading.ac.uk.

Microsoft Teams is now available to both staff and students. This means that staff now have the opportunity to use the tools available to enhance their teaching and learning and to collaborate individually with students.

The helpful guys over at CQSD TEL have put together two new TEL focused pieces of guidance around Microsoft Teams on their blog:

Further Teams guidance

You can find more guidance on getting the most out of Microsoft Teams from the following University resources:

Need help?

Our friendly staff are always here to help if you need guidance with Microsoft Teams. Contact the IT Service Desk using the IT Self Service Portal or emailing dts@reading.ac.uk

Since the transition to these alternative ways of working, DTS is pleased to confirm that the release of a new VPN solution available for all staff is working reliably and with plenty of available capacity. This new VPN has a larger capacity meaning that more people can make use of it at the same time. It also increases security when making a connection to the University network, keeping your work and important documents safer.

In order to help University of Reading to stay secure, we will be removing access to the old VPN (webvpn.reading.ac.uk) from 8am on Monday 6 April. After this time, any existing connections will be disconnected and you will need to access the new VPN using the instructions below.

The VPN allows you, when working remotely, to access internal systems that require a connection to the University network.

Who can use the VPN?

All staff are able to make use of the VPN. However, only those who need to access systems that require a connection the University network need to use it. Most of the tools you use day to day do not require the VPN, such as your Email and Calendar, OneDrive, Teams and Office 365 apps. A full list of what systems require the VPN is available on the VPN knowledge base guides.

How do I get access?

DTS have provided 2 knowledgebase guides on connecting to the VPN:

Important: you will need to authenticate your connection

When using your University account to login to the VPN you will need to verify yourself using Multi Factor Authentication, either via the Microsoft Authenticator app or a phone line. Full details and guides can be found on the Remote Services Access page.

Need help?

If you have questions or want help connecting to the VPN, please contact the IT Service Desk on dts@reading.ac.uk or using the IT Self Service Portal. If you find you do not have access to any applications that you previously used on our old VPN connection, please contact the IT Service Desk who will be able to raise an access request on your behalf.

 

We take the safety and security of our staff and students very seriously.

If you log on to the University network from your home or a location outside our campuses, you will be asked to complete a Multi-Factor Authentication before you can use many of our applications, including Office 365 and Me@Reading.

This would generally involve either saying ‘Approve’ to a login notification on your smartphone or entering a unique code available on your phone.

We recommend that you download the Microsoft Authenticator App on your smartphone to help you do this. This app is available for AndroidiOS and Windows smartphones.

Instructions on how to set up the app are available on the Remote Services Access Guide.

If you do not have a smartphone, the authentication works through an SMS sent to your mobile phone or through a call on a landline.

These changes are part of our work to make the University and its IT systems secure. Every week, around 40 University accounts are hacked – requiring urgent work to secure those accounts. We need your support to facilitate a secure infrastructure that colleagues can use to work flexibly.

If you have any questions or concerns about this change, please email IT Service Desk.

Microsoft Teams is now available to both staff and students.  This means that staff now have the opportunity to use the tools available to enhance their teaching and learning and to collaborate individually with students.

The helpful people over at CQSD TEL have put together two new TEL focused pieces of guidance around Microsoft Teams on their blog:

Further Teams guidance

You can find more guidance on getting the most out of Microsoft Teams from the following University resources:

Need help?

Our friendly staff are always here to help if you need guidance with Microsoft Teams. Contact the IT Service Desk using the IT Self Service Portal or emailing dts@reading.ac.uk.