September 2021

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Printing Update from University Windows Devices

 

Thank you for your patience whilst we have identified the next steps in carrying out Microsoft’s resolution.

We are pleased to confirm Microsoft have now made the vital security patches available and have provided information on other required security settings in order to resolve their printing issue.

Whilst we continue to ensure the safety of the University community, printing will only be re-enabled on devices that have the patches installed. We will be routinely running a report to check these and enabling printing for those that have done so. It is vital to ensure your device is patched.

What do you need to do?

Please take a look at this knowledge item in our self service portal https://uor.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=85fada60215f4521acd48954c3d546e4

The University’s VPN will be unavailable on Tuesday 7 September, from 18:00 for approximately one hour for essential maintenance.

This essential work will mean that our VPN will be unavailable during this time. Please accept our apologies for any inconvenience this may cause and remember to save any work and log out prior to this change.

 

Please see hints and tips for using the University’s VPN on the DTS blog.

 

If you have any further questions or concerns please contact DTS on dts@reading.ac.uk or use the Self Service Portal on reading.ac.uk/dts.