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Colleagues are reminded that DTS will carry out essential maintenance on server equipment on Saturday 18 December. Work is expected to start at 09:00 and will be complete by 18:00.

The following will experience a brief one-off period of downtime during the day:

  • Cortech
  • Wren
  • Kinetic
  • AppsAnywhere

Services below may experience more short outages as different systems are worked on:

  • RISIS
  • Trent
  • EDMS
  • Campus Cards
  • Sateon

For up to date details, you can check this page: DTS Systems Status

We apologise for any inconvenience this may cause.

Pulse and the University VPN will be unavailable on Tuesday 14th December between 21:00 and 21:30.

What are we doing?

The Pulse application and VPN access will be unavailable for approximately 30 minutes whilst we carry out maintenance. You use VPN (a Virtual Private Network) when you are working off campus and wish to connect to University systems.

Please accept our apologies for any inconvenience this may cause.

When will this happen?

The change is planned to take place on: 14/12/2021 between 21:00 and 21:30.

Who does this affect?

This will affect anyone accessing University systems through VPN.

What does this mean?

During the downtime, VPN will not be available for any user. As some services require you to connect to the University network in order to access them, they will be unavailable through VPN for a short time. These include:

  • Collaborative shares (collabs)
  • Business systems administration (e.g. timetabling)
  • Access to UoR Research Systems
  • Remote desktop access

Services can continue to be accessed through a virtual desktop environment using Frame if necessary.

Further information

How to access Frame KI 1127 University VDI (Virtual Desktop Infrastructure) Solution – Frame
Change reference: C-2112-451 Migrate Pulse Appliance to VMware Standalone Host in EG

Contact

If you have any questions or require advice, please contact the IT Service Desk.

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