The stuff that we get excited about…

Version 10.3 of Sophos Endpoint Security client for Windows is coming early in October. This version adds support for the Sophos Client Firewall on Windows 8 workstations as well as an updated threat engine. Read the rest of this entry »

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Following Microsoft’s currently aggressive pricing on the Surface Tablet, particularly the Windows 8RT version, here are some pros and cons for this Operating system Read the rest of this entry »

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We have started to force the Office 2010 Service Pack 2 installation to all our managed PCs since 29 August.

Once the install has finished, the next time that Outlook is opened, you may experience sluggish opening of your InBox, if a re-index for Search occurs.

Also, PCs may run more slowly whilst the install is running.

Office 2010 SP2 has been available since end of July and contains significant bug and performance fixes.  We normally push current Office SP to desktops around this time every year.

The only known issues with SP2 are not relevant, as they apply only to Server 2003.

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In January 2012 the original request for a revamped Overseas Staff Travel form came from a working group formed by the Admin Information Systems Prioritisation Group and chaired by Alastair Culham.  Read the rest of this entry »

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It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update on the wireless network expansion. Read the rest of this entry »

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We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University. Read the rest of this entry »

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IT Services have started a trial of a new system to enhance our support services.  We are using of a remote assistance appliance supplied by Bomgar and would encourage all staff and students to take up this option when offered. Read the rest of this entry »

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Today, our Data Networks team updated the connection to the University’s Cedar Farm. Read the rest of this entry »

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This month’s blog concentrates on a particular topic which formed the main focus of our last IT Community of Practice meeting. I’d like to thank all those who contributed their ideas and suggestions on this, many of which are reflected in the summary which follows.  Read the rest of this entry »

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You may be aware that IT Services has been involved in an identity management project, known as ‘ID Manage’, ‘ILM’ or ‘IDM’, to increase automation and make efficiency, accuracy consistency and speed improvements in the following: Read the rest of this entry »

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