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This has now been resolved for all students.


We are happy to confirm that on Friday (02/08/19) evening we were able to fix the issue affecting the student e-mail service. There appears to be an issue with UoR Malaysia students experiencing a similar difficulty which we are currently investigating.

Please be aware that any messages that were bounced back will need to be resent.

We will be having a meeting on Wednesday 7th review the incident.


We are currently experiencing an interruption to our student email service.

E-mails sent to affected student accounts will bounce back to the sender, and will need to be re-sent once service has been restored.

Apologies for any inconvenience caused – we are working to resolve this as quickly as possible. Our status page has been updated, and will be kept up to date with progress.

It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X.  Read the rest of this entry »

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Following the widely publicised discovery of a vulnerability in the UNIX Bash feature, IT has patched all servers where this may have posed a risk. Read the rest of this entry »

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From the 1st October the University of Reading will be providing access to Microsoft Office 365 through Microsoft Student Advantage.

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IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening.  Read the rest of this entry »

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As part of the Enabling Technology work, the provision of IT support across the University is being merged to create a new central IT function providing support across a range of systems and services to all parts of the University. Read the rest of this entry »

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On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via your browser from anywhere, making a real change to how staff and students can access services supplied and supported by IT Services. Read the rest of this entry »

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A centrally-funded project has been approved which will improve and update the data network infrastructure at the Greenlands site, and within a number of buildings on the main Whiteknights campus.  Read the rest of this entry »

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We have had a mail sent to University staff this morning which is another scam. Read the rest of this entry »

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We have had a mail sent to University staff this morning which is another scam.

Do not click on the links in the email. We have taken steps to block the site and to mitigate the risks associated.

Bleasdale

 

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