We have had a recent upsurge in University of Reading specific phishing scams. This time, they are tailored particularly to mimic our mail systems. Read the rest of this entry »

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Just to give you all a quick update with regards to Clearing today. We are aware that there are reports of a number of internal telephone calls dropping out as well as issues with making external calls. Read the rest of this entry »

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It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update on the wireless network expansion. Read the rest of this entry »

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We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University. Read the rest of this entry »

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As we frequently mention on this newsfeed and on Twitter, it’s time to update Java again. Oracle has released a Critical Patch Update on 18 June 2013 that affects multiple versions of Java and addresses 40 different vulnerabilities. Read the rest of this entry »

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Despite the unseasonably cold weather there has been plenty of good news to warm hearts and minds within IT Services this month! Read the rest of this entry »

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IT Services have started a trial of a new system to enhance our support services.  We are using of a remote assistance appliance supplied by Bomgar and would encourage all staff and students to take up this option when offered. Read the rest of this entry »

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We have had a series of issues over the last 24 hours and this is to explain some of the problems. Read the rest of this entry »

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IT Services will not support Windows XP beyond Microsoft’s withdrawal of security update support after 8 April 2014. This also applies to Office 2003. Read the rest of this entry »

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Today, our Data Networks team updated the connection to the University’s Cedar Farm. Read the rest of this entry »

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