We have started to force the Office 2010 Service Pack 2 installation to all our managed PCs since 29 August.

Once the install has finished, the next time that Outlook is opened, you may experience sluggish opening of your InBox, if a re-index for Search occurs.

Also, PCs may run more slowly whilst the install is running.

Office 2010 SP2 has been available since end of July and contains significant bug and performance fixes.  We normally push current Office SP to desktops around this time every year.

The only known issues with SP2 are not relevant, as they apply only to Server 2003.

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In January 2012 the original request for a revamped Overseas Staff Travel form came from a working group formed by the Admin Information Systems Prioritisation Group and chaired by Alastair Culham.  Read the rest of this entry »

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A few days ago somebody “responsibly” published proof-of-concept code for vulnerabilities in Java and as a result there are now exploits starting to appear in drive-by-download exploit kits. Read the rest of this entry »

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We have had a recent upsurge in University of Reading specific phishing scams. This time, they are tailored particularly to mimic our mail systems. Read the rest of this entry »

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Just to give you all a quick update with regards to Clearing today. We are aware that there are reports of a number of internal telephone calls dropping out as well as issues with making external calls. Read the rest of this entry »

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It has been a while since my last post, so here are some updates on what IT Services have been doing so far this summer plus an important update on the wireless network expansion. Read the rest of this entry »

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We had two major pieces of work that took place yesterday to upgrade the services we supply to students at the University. Read the rest of this entry »

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As we frequently mention on this newsfeed and on Twitter, it’s time to update Java again. Oracle has released a Critical Patch Update on 18 June 2013 that affects multiple versions of Java and addresses 40 different vulnerabilities. Read the rest of this entry »

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Despite the unseasonably cold weather there has been plenty of good news to warm hearts and minds within IT Services this month! Read the rest of this entry »

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IT Services have started a trial of a new system to enhance our support services.  We are using of a remote assistance appliance supplied by Bomgar and would encourage all staff and students to take up this option when offered. Read the rest of this entry »

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