On 2 December 2013, there will be changes to how you connect to the Wi-Fi at the University of Reading. In order to keep in line with the recommendations of the Eduroam Federation, we will be changing the eduroam network to no longer support WPA-Enterprise encryption. Read the rest of this entry »
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Please note that the email that you may have received this morning is spam. Please do not click on any links in the mail. An image of the email is attached below. Read the rest of this entry »
Following Microsoft’s currently aggressive pricing on the Surface Tablet, particularly the Windows 8RT version, here are some pros and cons for this Operating system Read the rest of this entry »
IT Services have started a trial of a new system to enhance our support services. We are using of a remote assistance appliance supplied by Bomgar and would encourage all staff and students to take up this option when offered. Read the rest of this entry »
We believe the recent iOS 6.1 update has been causing problems with our Microsoft Exchange email service. This appears to be caused by an issue with the way that Apple devices such as iPhones and iPads handle meeting requests.
As part of a general review of the IT Services Help provision, we have decided to run an extended opening hours trial at the Library Service counter.
IT Services has identified a potential security threat to our captive portal WiFi Network, UoR-Guest. Read the rest of this entry »
Important information regarding your University username
If you have completed your course and are leaving this summer, then your IT username/emailaddress will be blocked soon after the end of July 2012. Read the rest of this entry »
It was agreed at the meeting of the Advisory Group for IT Services of 21 October 2010 (and later endorsed by Information Strategy Committee) that increases to ITS’ charges for discretionary services would be applied bi-annually and that proposals for the next increase would be submitted to the Advisory Group for consideration and recommendation onward in autumn 2011.
There has been an attempt today, 25 January, to trap people into giving out their login details for University of Reading IT systems. Should you receive an email with the subject line ‘Attention: Staff/Students’ simply delete it.
Do not open it. Do not click on any links in it. Read the rest of this entry »