We have had a series of issues over the last 24 hours and this is to explain some of the problems. Read the rest of this entry »
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Tags: Incidents, IT Supporters, News, Services, Software
IT Services will not support Windows XP beyond Microsoft’s withdrawal of security update support after 8 April 2014. This also applies to Office 2003. Read the rest of this entry »
Tags: IT Supporters, Microsoft, Security, Services, Software, Staff, Windows
This month’s blog concentrates on a particular topic which formed the main focus of our last IT Community of Practice meeting. I’d like to thank all those who contributed their ideas and suggestions on this, many of which are reflected in the summary which follows. Read the rest of this entry »
Tags: Developments, Director, IT Supporters, Services, Staff
We have had another scam email attack in the form of a fake postal receipt email. Read the rest of this entry »
Tags: Incidents, IT Supporters, Security, Software, Staff
IT Services have had a reminder from ja.net CSIRT regarding user credential sharing and the associated issues.
Tags: Email, Incidents, IT Supporters, Security, Staff
You may be aware that IT Services has been involved in an identity management project, known as ‘ID Manage’, ‘ILM’ or ‘IDM’, to increase automation and make efficiency, accuracy consistency and speed improvements in the following: Read the rest of this entry »
Tags: Developments, IT Supporters, Services, Software, Staff
IT Services has identified a potential security threat to our captive portal WiFi Network, UoR-Guest. Read the rest of this entry »
Tags: Developments, Help, IT Supporters, Services
As part of our response to recent email problems, IT Services will be moving staff mailboxes to new storage hardware. Due to the number of mailboxes this process will take several months to complete. Read the rest of this entry »
Tags: Developments, Email, IT Supporters, Microsoft, Services, Software, Staff
Microsoft is ending support for IIS6 functionality and this means that IT Services will be shutting down servers running IIS6 in July. IT Services has scheduled the transfer of current IIS6 web sites to a new server during May and June. Read the rest of this entry »
Tags: Developments, IT Supporters, Microsoft, Services, Software
There has been an attempt yesterday, 1 March, to trap people into giving out their login details for University of Reading IT systems.
Should you receive an email with the subject line ‘Your email storage limit is low.’ simply delete it. Read the rest of this entry »
Tags: Email, Incidents, IT Supporters, Software, Spam
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