We have had a series of issues over the last 24 hours and this is to explain some of the problems. Read the rest of this entry »
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Tags: Incidents, IT Supporters, News, Services, Software
Another busy month for IT Services as several major strands of work began and others were successfully completed.
Tags: Developments, Director, News, Services, Staff
As some of you will be departing for the Christmas break before the end of the week I wanted to take this opportunity to say a big “thank you” to all IT Services staff for all your hard work and achievements in 2012. I can hardly believe that a whole year (nearly!) has gone by since I began working here and time has flown by incredibly quickly. Read the rest of this entry »
Tags: Developments, Director, News, Staff
This week has seen the launch of our brand new collaborative e-newsletter, Digital Digest. Every month, we’ll be bringing you the latest news and comment about all things digital happening around the University. Read the rest of this entry »
Tags: Developments, News, Services, Software, Staff
I was about to write my September blog when someone in ITS reminded me of a promise I had made to act as a guinea pig for a series entitled “A Day in the Life of….” to illustrate the varied nature of our IT Service. Read the rest of this entry »
You may have spotted that I missed my last blog in July. The reason was that I spent the first two weeks of the month in Cornwall enjoying a very relaxing holiday and missing much of the rain which, I was told, had fallen on Reading! Read the rest of this entry »
IT Services have been keenly aware of the feedback we have had from students about the level of wireless coverage in the library and have taken steps to improve this. This feedback has been in the form of Help tickets, national and local survey results and wifi feedback forms and it was clear that there was a serious issue to be resolved. Read the rest of this entry »
Tags: Developments, News, Services
In light of the regularity of malware incidents, we have another security bulletin about Java and Windows Update.
Our security team have now seen machines on campus and on the readingConnect network running Java version 1.6.0_31 being compromised via a “Scalaxy” exploit kit. It’s only a matter of time before the exploit appears in other, more prevalent kits.
Java needs to be 1.6.0_33 or 1.7.0_5 (released on Patch Tuesday, 12 June) to be safe. IT Services automated script will now also upgrade Java 1.7.0_x if required, should you need this, please contact IT Services.
This month’s Patch Tuesday Microsoft updates included a fix for a Remote Desktop (RDP) exploit that could again be potentially used for a worm. People with RDP enabled on their PCs or Terminal Servers need to be patched as soon as possible.
There were also fixes for Internet Explorer that are being actively exploited. We have seen one attempt to exploit another IE vulnerability that has not been patched yet, but for which exploit code has been published.
I can hardly believe that another month has passed since my last blog, but I guess that must show that I’m still enjoying myself (to quote the old adage)!
Tags: Developments, Director, News, Security, Services, Staff
Important information regarding your University username
If you have completed your course and are leaving this summer, then your IT username/emailaddress will be blocked soon after the end of July 2012. Read the rest of this entry »
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