We have seen another increase in phishing emails over the last few weeks and this is having an impact on both staff and support services.
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It has been widely discussed on Mac user forums that there are issues with the Wi-Fi connectivity in the latest version of Mac OS X. Read the rest of this entry »
Tags: Incidents, Mac OSx, Services, Software, Staff, Students
Following the widely publicised discovery of a vulnerability in the UNIX Bash feature, IT has patched all servers where this may have posed a risk. Read the rest of this entry »
Tags: Incidents, Mac OSx, Security, Software, Staff, Students
IT Services have encountered a serious issue with access to Wi-Fi services following a Firewall upgrade yesterday evening. Read the rest of this entry »
As part of the Enabling Technology work, the provision of IT support across the University is being merged to create a new central IT function providing support across a range of systems and services to all parts of the University. Read the rest of this entry »
Tags: Developments, IT Supporters, Services, Staff, Students
On 22 April, IT Services will start using a new Service Management Tool, supplied by TOPdesk. This system is a Software as a Service offering and is accessed via your browser from anywhere, making a real change to how staff and students can access services supplied and supported by IT Services. Read the rest of this entry »
Tags: Developments, Help, Incidents, Services, Software, Staff, Students
There has been widespread media coverage of the Heartbleed OpenSSL IT security vulnerability this week. Read the rest of this entry »
A centrally-funded project has been approved which will improve and update the data network infrastructure at the Greenlands site, and within a number of buildings on the main Whiteknights campus. Read the rest of this entry »
Tags: Developments, News, Services, Staff
We have had a mail sent to University staff this morning which is another scam. Read the rest of this entry »
Tags: Email, Help, Incidents, IT Supporters, Spam, Staff, Students
