Problems downloading on JSTOR platform

 

Books, glasses and a tabletWe are currently experiencing problems when downloading PDFs from the JSTOR platform.

When attempting to download an item from JSTOR, you will be prompted to accept the platform terms and conditions. You may find this terms and conditions box keeps refreshing, and doesn’t let you proceed to download.

It is possible to workaround this issue by following the below steps:

  • If you are on-campus, please use the on-campus link for JSTOR in the library databases a-z list. As long as you are on-campus and connected to the University network you should be able to access and download articles with no problems.
  • If you are off-campus, please use this link to navigate to the JSTOR platform, then click the ‘Login Through You Library’ link at the top of the webpage. (This is known as an institutional login). Please then search and select ‘University of Reading’ when prompted. The University Single Sign On page should then load, please enter your university username and password here. You should then be directed back to the JSTOR homepage, and be able to access and download articles with no problems.

We are working on a solution to this problem, and this blog will be updated when it has been fixed.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.

 

Lucy Ardill, E-resources Team