Daily Archives: 6 December, 2017

Help over the Christmas closure period

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If you have a library-related query during the Christmas closure period (Friday 22 December to Monday 1 January) you can still get help. Chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage.

The Virtual Enquiry Service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.  You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.

During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!

Holly Thomas, Library User Services

Get your Store and Closed Access requests in soon!

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Pine tree covered in snowLast collections before Christmas closure

If you want items kept in areas not accessible to Library users or members of the public before Christmas make sure that you get your requests in on time!

  • Off-Site Store will need to be requested before 08:30 on Thursday 21 December.
  • Closed Access items will need to be requested before 10:30 on Thursday 21 December.

Normal service will resume on Tuesday 2 January with the first Closed Access collection on that day and the first Store collection on Thursday 4 January.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access‘ information page.

Holly Thomas, Library User Services