We are going cashless!

From Monday 6 August the Library will no longer be able to accept payment by cash or cheque. The coins fines payment machine in the Library will also disappear. 

The Ground Floor Information desk in the URS Building will still accept credit/debit/campus card or contactless payments.   University members can also pay online 24/7 via the Campus Card Portal.
As part of the Library’s refurbishment new self-service points will be installed with integrated electronic payment facilities.

The change is part of the University’s strategy which will see cash & cheque payments phased out across campus.

Rebecca Ashley on behalf of Nick Hollis, Library User Services Manager

Temporary noise disruption possible

You may experience some noise disruption in the silent study Room G29 on the Ground Floor of the URS Building this week as windows are being replaced in the Wager building, which is just behind the URS building.Black young man in headphones and Asian young woman seated at Library study table

From time to time, construction noise can be heard in Room G29.  It is anticipated that the work on the elevation facing the URS Building will be completed by the end of this week.  If you are finding the noise intrusive, please use the Silent Study rooms on the 2nd floor.

Remember you can always use the online room finder to locate alternative study areas.

We apologise for any inconvenience caused.

Rebecca Ashley, Senior Library Assistant for Sharon Hill, LUS Team Leader

Paying Library fines – Campus Card portal upgraded

It is now possible to pay Library fines using the upgraded Campus Card portal.

Following the upgrade some users may need to delete their internet cache before they can access the new mobile friendly site.  So remember clear your cache to pay your cash!

Fines can also be paid:

  • at the Library building Self-Service Point fines payment machine (up to £12)
  • at the URS building Information Desk
  • by ringing us on 0118 378 8770 with a credit/debit card.

Rebecca Ashley, Library User Services
for Nathan Harvey, Campus Card Systems Manager

Looking for your Course Collection booking?

SAMSUNG CAMERA PICTURESWe have made it even easier for you to get your Course Collection bookings!  No more worries about remembering Call Numbers or searching for items on the shelf! You now pick up your Course Collection bookings from the Ground Floor Information Desk.

Remember you need to collect your booking within an hour of the collection time. Items not collected within the allotted time will be returned to the shelves for others to borrow.

You can book two Course Collection items up to seven days in advance – just click on the ‘book Course Collection copy’ option on Enterprise and follow the online instructions.  You can choose from the following:

  • collect 10:00-11:00 to borrow for six hours
  • collect 16:00-17:00 to borrow until 10:00 next day
  • collect 16:00-17:00 Friday to borrow over the weekend until 10:00 Monday

Busy in the afternoon? Can’t make it to the Library by 17:00 to collect your Course Collection booking? We can arrange for your booking to be kept safely for you for a bit longer in the evening, just ask staff at the Ground Floor Information Desk for details.

Rebecca Ashley, Library User Services

 

Upgrading Academic Visitor Library cards

The Library is upgrading the card Academic Visitors have for Library use.Campus_card_associate

In future those who are not members of staff or students but have a close relationship with the University and are sponsored by their department will be able to register their Associate Campus card as their Library card.

All Library privileges will remain the same, only the name will change from Academic Visitor to Associate member.

As well as being able to borrow books the new Associate Campus card can be used as a photocopying card and will enable users to access the Library during Examinations and other restricted periods.  The Associate Campus card also gives members greater flexibility in managing their Library account with the ability to pay fines online.

If you already have an Associate Campus card it can be used to replace an exisiting Academic Visitor Library card.  If you do not already have one and you are already a Library member it will be provided for you from the Ground Floor Information Desk on request.

Full details about the Associate Campus card can be found on the University’s Campus card webpage.

For full details of Library membership for Associates please see our membership webpage.

 

Rebecca Ashley, Library User Services on behalf of Nick Hollis, Library User Services Manager

Disruption to Campus card payments during upgrade

The University is making major improvements to the cashless payment system in the coming days.  Once the upgrade is complete it will be much easier to manage your Campus card account with one online balance to pay for printing, photocopying, Library fines and your lunch!

Whilst work is carried out to make these improvements the Campus card payment system will be unavailable.

From Wednesday 20 July at 17:00 until 17:00 on Monday 1 August it will not be possible to:

  • Top-up online via the Campus card portal
  • Top-up using cash at the kiosk in the Library
  • Make any payments using your Campus card
  • Pay Library fines online via the Campus card portal

If you have any problems printing or photocopying during the upgrade please go to the IT help desk on the 1st floor of the Library.

It will still be possible to pay Library fines using cash or debit/credit cards in person at the Ground floor Information Desk or by calling 0118 378 8770 between 9am and 5pm, Monday to Friday.

Please email campuscard@reading.ac.uk with any questions.

Rebecca Ashley, Library User Services