Library gates activated. Remember your Campus Card!

Security barrier with sign saying 'tap here' on it

Tap your Campus Card to access security gates to enter or exit study and stock areas.

Library gates are to increase your security and prioritise study space for University members. Remember to carry your Campus Card with you when visiting the Library building! The new access gates were installed as part of the University’s major Library Refurbishment Project. (We initially kept them open so you had time to get used to new Ground Floor areas.)

Library members: you can enter and exit just by tapping your Campus Card (the same one you use to borrow) at the gates …. so there’s nothing you need to do other than carry it with you. You already need your Campus Card to enter the Library@URS building overnight, at weekends and in the revision period when we restrict access to Library study space. If you experience any problems gaining entry with your card, please see staff on duty at the Help Point (to the left of the gates) who will be happy to help!

Members of the public over 18You are welcome to use and copy Library materials beyond our security gates weekdays (Monday to Friday, 09:00-17:00). Please talk to staff at the Help Point (to the left of the gates) who may ask you to provide identification, information about yourself and ask you to abide by Library rules. However, you now need to book ahead to gain access evenings and weekends (17:00-22:00 weekdays or 09:00-22;00 Saturday or Sunday). Please email library@reading.ac.uk telling us when you want to visit and we will arrange for Security staff to give you entrance between these times: if you have not contacted the Library beforehand you will not be admitted.

Everyone can still use the Library Café and Ground Floor toilets, which you will find before you reach the barriers.

Rachel Redrup, Library Marketing Co-ordinator
for Sue Egleton, Associate Director (Systems & User Services) and Nick Hollis, Library User Services Manager

Bring Campus Cards to open Library gates from 22 Oct

Security barrier with sign saying 'tap here' on it

Tap your Campus Card at Library building security gates to enter or exit study and stock areas.

Get ready to carry your Campus Card with you when visiting the Library building to open the new access gates, installed as part of the University’s major Library Refurbishment Project. We initially kept them open so you had time to get used to new Ground Floor areas. Gates become operational from Monday 22 October to increase your security and prioritise study space for University members.

Library members: you will be able to enter and exit, just by tapping your Campus Card (the same one you use to borrow) at the gates …. so there’s nothing you need to do other than carry it with you. You already need your Campus Card to enter the Library@URS building overnight, at weekends and in the revision period when we restrict access to Library study space.

Visitors needing access to print material, and anyone experiencing any problems gaining entry with your card, please see staff on duty at the Help Point (to the left of the gates) who will be happy to help!

You do not need your cards to use the Library Café and Ground Floor toilets which you will find before you reach the barriers.

Rachel Redrup, Library Marketing Co-ordinator
for Sue Egleton, Associate Director (Systems & User Services)

Library building areas reopen after refurbishment

Parts of the Ground and 1st Floors of the University Library building have reopened as our refurbishment progresses!

New Library Café

The ground floor has a brand new Library Café, which offers hot drinks made by a barista and a ‘grab and go’ menu – including sandwiches, fresh soup and toasties. Two Freestyle machines offer water and a range of soft drinks.

If you would like to sit in the café, there are a range of seating options – including comfortable cushioned benches with plug sockets for phone and laptop charging. You will be able to order from a broader range of food and drink options.

A limited menu of coffee, pre-packed sandwiches and snacks is available this week (Welcome Week) and the cafe will be open from 9.30 am to 4.30 pm. From Monday 1 October, the café will stay open later and close at 9.30 pm with the fuller menu available.

Some Library study areas

The Library’s ground floor offers other study seating options, while the first floor offers a range of group study seating options.

Students are welcome to use these study spaces (no food in these areas please!), but please bear in mind that Library refurbishment continues on these and other floors until autumn 2019 and it will sometimes be noisy or disruptive. Therefore, study space and services remain in Library@URS for the whole of the academic year 2018/2019. Library@URS provides a quieter environment for study while still being close enough to borrow and use the Library’s printed materials. Students may also use the variety of alternative study space around the University.

Further information

To keep up to date with the latest study space and Library refurbishment news, please visit the Library refurbishment webpage and this Library blog.

Rachel Redrup, Marketing Co-ordinator
and University Communications

Library refurbishment: toilets, stairs and landscaping changes

When using the Library building after Monday 30 July, please be aware of the latest changes due to ongoing refurbishment. These affect where to find toilet facilities, accessing upper floors and approaching the Library building entrance.

Use stairs behind lifts

Red barriers on slate floor with balconies above

Please use lifts and adjacent stairs in the centre of the building.

Do not be alarmed if, on entering the Library, you no longer see a flight of stairs directly in front of the current entrance. These have been demolished as part of Ground Floor refurbishment. Until newly installed stairs are ready to use at a later stage, please use the existing stairs behind the lifts in the centre of the building. Ask at our Info Point for directions.

Toilets on the 3rd Floor

Red arrow points to door labelled as gender neutral toilet next to book shelves

New toilets are on the 3rd Floor, behind the book area, on the east side.

Take your first opportunity to try out the new gender-neutral and accessible toilets at the far end of the recently re-opened 3rd Floor! (See our 3rd Floor plan.)

Opening these new facilities means we have closed the Ground Floor toilets, so that contractors can work on with creating new single-sex toilets as part of Ground Floor refurbishment. This section is due to open in autumn this year.

The nearest single-sex toilets to the Library are located in the URS and Edith Morley buildings. Please ask Library staff at the Ground Floor Help Point who can point you in the right direction.

Image of refurbished University Library surrounded by seating, trees and hedges.Landscaping refurb: outside seating and planters to be replaced

Also after Monday 30 July, contractors will be fencing off the outside seating and brick-built planters directly outside the Library building. These are to be removed in anticipation of new landscaping to complement Library refurbishment.

Please walk between the fencing and hoardings to access the Library entrance. Watch out for occasional traffic directed by contractors’ when gates are opened.

More information

Keep up to date with the latest Library refurbishment news on our  Library refurbishment webpage.

Rachel Redrup, Library Marketing Co-ordinator

Library refurbishment: latest news and progress

Image of refurbished University Library surrounded by seating, trees and hedges.Work on the University’s major refurbishment of our University Library is progressing well, with the project currently on track to meet its target completion date in late 2019.

Much of the work over recent months has focused on the Library’s exterior, in addition to the basement, Ground, 1st and 3rd Floors. Work will continue in these areas and other floors over the coming months, which will inevitably include periods of noisy work. Over the next few weeks, noisy works are expected around the Ground Floor and the exterior of the Library, with a cherry picker on site to carry out important works.

Books on shelves, purple pillar, grey carpet

You’ll find your books on the 3rd and 2nd Floors now, allowing contractors to refurbish the 4th Floor.

One of the biggest phases of work recently has been the move of books from the 2nd and 4th Floors to the 3rd Floor (which was reopened in early May). The moves were completed ahead of schedule on Wednesday 6 June, with the Library catalogue updated daily to show the correct locations for moved books. The 3rd Floor is not currently furnished with study space while refurbishment work continues but Library staff are available on this floor to help with any enquiries about finding books, using the catalogue, or subject queries. With the books now removed from the 4th Floor, it is now closed for refurbishment.

Much of the work taking place over the summer vacation has been designed to meet our goal of reopening the refurbished Ground and 1st Floors in September 2018, including some study space. This will be a key milestone for the project ­– however, please note that work will continue on these and other floors, and will include periods of noisy work. The URS building will therefore continue to be used in its current capacity for the remainder of the project. (See the University’s ‘Study space across campus‘ page regarding overall space strategy.)

For the latest information and updates, please visit the Library refurbishment webpage and Library blog.

Rachel Redrup, Library Marketing Co-ordinator
for University Communications

Study space on campus: Spring update

Whiteknights mapHere’s some info to help all you students, working hard on assignments/projects/dissertations/revision, find study space facilities across campus.

600-800 Library@URS study spaces

There are around 600 study spaces in the URS building term-time weekdays, which increases to around 800 at weekends and during vacation periods when the Large Lecture Theatre is not in use (there is a limit on the total occupancy of the building for fire safety). The closed rooms will therefore be reopened permanently during Library@URS opening hours from 6pm on Friday 23 March until the start of next academic year (except during the University’s Easter closure period).

900 more spaces across campus

As well as the URS Building, there are more than 900 other study spaces across the Whiteknights and London Road campuses. To help make it as straightforward as possible for you to find study space during this period, we’ve summarised the resources available as follows:

  1. Study Space Map

The University has had great feedback from students who have used this Study Space map to find alternative study space, in addition to that offered in the URS Building;

  1. Free Room Finder

The Free Room Finder online tool displays rooms available for immediate use and you can search based on campus area, time needed, and/or capacity required;

  1. PDF study space list

Updated every term, this list highlights spaces across our campuses that can be used for study (subject to scheduled teaching or departmental use);

  1. Live list of available PCs

This PC availability webpage shows where there are PCs available on campus in real time;

  1. RUSU’s The Study and The Study@TOB2

Study spaces available for all campus card holders;

  1. Extended Chancellor’s building opening hours

This building is available to use as study space from 6-9pm Monday to Friday during term time and also at weekends (between 10am and 6pm) at the discretion of the Library supervisor if study space in the URS Building becomes full. If you are having difficulty finding a study space in the URS building at the weekend please talk to Library staff at the Library@URS Ground Floor Information Desk;

  1. Additional study space at Eat at the Square

Eat at the Square will be open after lunch from 3-6pm Monday to Friday during term time, providing additional study space as well as refreshments from The Grumpy Mule;

  1. Central Room Booking service

Students can book rooms on campus in advance, for example, for group study;

  1. Anti-desk-hogging service in the Library@URS building

Help Library staff make the most of Library@URS space: If you see unattended spaces ‘booked’ with belongings, speak to staff at the Reception or the Information Desk on the Ground Floor;

  1. NOISYCHAT service in Library@URS building

Please text Library staff quietly if you experience noise in a silent study area and they will investigate as soon as they can.

Study space in Halls

The University has been working to create more than 100 new study spaces across our Halls of Residence, which includes refurbishing spaces so that they are more suitable for productive study. The spaces will be located in Wessex Library, St George’s Computer Room, Wantage Computer Room, Stenton JCR, Childs JCR and Mackinder JCR. It originally hoped these spaces would be ready by the end of February – unfortunately, although the refurbishment work is complete, we have experienced some unforeseen delays with our furniture supplier, which now means that the spaces will be ready in late March. The supplier is working hard to deliver the furniture within the next couple of weeks, and we will of course let you know when the spaces are ready to use.

In the meantime, there are other spaces in Halls that can be used for study, including the Bridges JCR, Benyon JCR and Sherfield Bar. Please call the Halls Hotline if you’re not sure where these spaces are or want to check opening times.

More on Library Refurb

Keep up to date with the latest study space and Library refurbishment news on our Library refurbishment webpage.

University Communications/Library Marketing Co-ordinator, Rachel Redrup

How did you use Course Collection and Holds?

White ghostly imagined people sitting at wooden desks. Shelves of books in background.

After refurbishment, Course Collection and the Hold Shelf will return to the Library building and look something like this.

In spring 2017, whilst it was still in the Library building, we surveyed how students used the Course Collection and Holds Shelf. Here’s what you told/showed us could improve things now, whilst both collections temporarily occupy the URS building, and provides insight for their return to a refurbished Library building.

Research methods

We used two different techniques: we collected your opinions using a graffiti wall asking what users of the Course Collection liked about it and what they felt could improve it for them; we also did some behavioural mapping – observing how the space and services were being used. Although Library Refurbishment plans were already established, we felt observational techniques could inform whether plans were on the right track and give us practice on evaluating use of the new spaces for after refurbishment.

Results confirm refurbishment plans

You told us that you liked the Course Collection’s quiet, warm environment, conveniently close to the main entrance, toilets and café (for that all important caffeine fix!) Our observation exercise confirmed this, showing many users chose the space to work quietly – something we weren’t expecting! The planned Library refurbishment includes new toilets and refreshment areas throughout the building, so should bring this convenience to several study areas.

You also told us you’d like more study spaces in the Course Collection, and more sockets. Observation showed that the most Course Collection popular seats had plug sockets for laptops etc and/or were by a wall or divider, suggesting you can concentrate better when you can’t see anyone working opposite. Library refurbishment will deliver more Course Collection study spaces, all with sockets. There will also be individual comfy study carrels to accommodate that desire to study undisturbed.

Hold shelf improvements

A surprise to us was that a third of those went up to the Hold Shelf didn’t collect a book. It was really useful for us to discover where we could improve your experience of finding your hold and understanding what to do. We have now displayed flow-chart posters beside the Hold Shelf to indicate what to do if you do not initially find your hold, and added more labelling to the Enterprise Library catalogue where books are on hold.

Map of Course Collection annotated with coloured lines and arrows

UX technique employs coloured lines on a map to indicate how different people use an area

Our experience of ‘User Experience (UX)’

Observing how library spaces are used has been both fascinating and incredibly useful. We’re reassured our refurbishment plans will improve your experience of using the new Course Collection space and we’ve gained insight into where we can make service and system design more straightforward for you. We’re hoping to use observational techniques in the future to continue to improve library services and spaces. If you’d like to know more about User Experience (UX) techniques at University of Reading Library, please contact Natalie Guest: n.guest@reading.ac.uk.

Natalie Guest, Library user Services and
Rachel Redrup, Marketing Co-ordinator

UoR Staff! Suggest titles to diversify stock

Rainbow flag coloursIn celebration of February’s LGBT+ History Month, the Library is once again inviting UoR staff to suggest books, DVDs or CDs to help Library collections support a more diverse curriculum. You then get two more months to provide requests – this year’s order deadline is 30 April 2018. We will resume taking orders for the 2018/19 session from 1 August 2018.

Suggest more diverse resources

What resources can you suggest in your specialism to represent more ethnic or LBGT+ groups or geographical areas? Complete our new Diversify our collections suggestion form to help us spend a special £1,000 fund, over and above resources supporting existing reading lists.

It’s great if you can suggest specific titles, but we still want to hear from you where you feel we just need more in a certain area. For example:

  • [name] is underrepresented in your collection, can you buy more of her novels/poetry?
  • I would like more books on the construction industry in Africa – are there any that can be bought?
  • there aren’t any books on the history/political situation in [country]
  • can you purchase some more books on LBGT issues in higher education?

Your subject Liaison Librarian will be dealing with your suggestions. She or he can also help you with other Library matters, including queries about items on reading lists.

If you would like to suggest other items for the Library, please complete our regular book suggestion form.

Last session’s suggestions

Examples of material purchased last session include:

Rachel Redrup, Marketing Co-ordinator
for Kerry Webb, Associate Director (Academic Liaison and Support)

Library refurbishment: extra study space and update on works

Whiteknights map

Download the new Study Space Maps now from www.reading.ac.uk/library/refurb

Here is an update on new study spaces available later this month and works taking place inside the Library.

New study spaces around campus

The Library@URS offers around 600 study spaces during term time. While the space is convenient for studying, we do recognise that it can be difficult to find space during peak times (occupancy rates suggest this is typically 10:00– 16:00).

Following student feedback, the University will be able to offer additional study space beyond the Library@URS from Monday 15 January 2018:

  • Study space at Eat at the Square: Eat at the Square will be open after lunch 15:00-18:00 every Monday to Friday during term time. It will provide approximately 280 spaces, with refreshments available to purchase from The Grumpy Mule.
  • Extended Chancellor’s Building opening hours: Opening hours for the Chancellor’s Building have been extended to offer additional space 18:00–21:00 every Monday to Friday during term time. (This is in addition to opening Chancellor’s at weekends if URS becomes full – see below).
  • New study spaces to be created in Halls: In case you missed our announcement last November, more than 100 new study spaces will be available across our Halls of Residence. We are aiming for these to be ready by the end of February.
  • AVAILABLE NOW – Study Space Map: We have also produced a Study Space Map highlighting spaces across our Whiteknights and London Road campuses. Download the map today at our Library refurbishment page (top link in ‘FIND STUDY SPACE BEYOND THE LIBRARY’ box).

The above new services join our existing Library@URS arrangements and space-finding tools. To recap, these are:

  • Library@URS arrangements
    • Library@URS anti-desk-hogging service: Does that jacket really need its own space? Please speak to staff at the Reception or ground floor Information Desk if you see unattended spaces ‘booked’ with belongings.
    • Chancellor’s Building as overflow space: The Chancellor’s Building can be opened as relief space if URS becomes full at weekends – please speak to staff at the URS ground floor Information Desk for more information.
    • Extra URS space over weekends and vacations: Rooms 2s14, 2s21, 2s25, 2s26 and 2s27 will be available when the Large Lecture Theatre is not in use over weekends and vacations (due to fire regulations). In term time, the rooms are available from 18;00 Friday until 08:00 Monday. The rooms will be immediately available during vacations and summer terms, ensuring the maximum study space capacity can be used at exam revision time.
  • Digital space-finding tools can be easily accessed through the Library refurbishment page:

Noisy works within the Library

As ever, the Library building remains open for borrowing books and learning materials while refurbishment work takes place.

Please note there may be noisy works over the next few weeks as the next phase of work includes the cutting of concrete slab on the Ground and Basement Floors.

Where to find out more

Don’t forget that Library staff are on hand to answer your questions and help you out –  please speak to staff at the Library@URS Reception or Ground Floor Information Desk if you need assistance or have any queries.

Please visit the Library refurbishment webpage for further information on the project, including the latest news, links to space-finding tools and FAQs.

Rachel Redrup, Library Marketing Co-ordinator
for UoR Communications

 

Noisy chat in Library@URS? Text us!

Lower part of face with forefinger placed to lipsAre others chatting too noisily in the Library’s URS building? Alert us by text, without identifying yourself to others or leaving your seat!

First check your URS study area really is designated as ‘quiet’ or ‘silent’, or that noise in a ‘group study area’ is excessive. If it is, text:

  • NOISYCHAT‘ and your location to 07796 300114 
  • eg NOISYCHAT 2n19 Silent Study.

We’ll come and investigate. We support your right to to work quietly, as protected by Library Rule 13.

For more information, and a list of URS building locations, see our Noise in the Library webpage.

Rachel Redrup, Marketing Co-ordinator
for Robin Hunter, Facilities Manager

Library/URS buildings open additional weekends in vacation

Christmas presentsThe University is pleased to confirm that, following student feedback, we have made arrangements for the Library and URS buildings to be open for two additional weekends during the forthcoming Christmas vacation period as follows:

  • Saturday 9 and Sunday 10 December (09:00-17:00)
  • Saturday 16 and Sunday 17 December (09:00-17:00)

The Library will be open for access to printed books with self-service borrowing and returns.

The URS Building will be open for study (including use of PCS) and self-service borrowing and returns from Course Collection.

Both buildings will be supervised by our Security team. For any Library-related queries, students can seek advice from qualified staff using our online chat service, accessible from the Library homepage.

Full details of Library and URS Building opening hours, including vacation times, are available online.

We are currently working on finalising our opening hours for the Easter vacation period and will confirm details nearer the time.

Full details of the Library refurbishment, including FAQ, project summary, latest news and study space links, are available on our dedicated project website: reading.ac.uk/library/refurb.

Rachel Redrup, Marketing Co-ordinator for
University Communications

Weekend study space / Library refurb progress

Weekend Library study space

Students studying in the URS BuildingStarting this Friday (17 November), students will be able to make use of additional study space in the URS building over the weekends. Rooms 2s14, 2s21, 2s25, 2s26 and 2s27 will be open for use from 18:00 on Fridays until 08:00 on Mondays, during term time. These rooms had to be closed when the Large Lecture Theatre in URS was reopened in September. They will still be closed on term-time weekdays but will be open for use over the weekends and also during vacations and summer terms when the lecture theatre is closed.

The Library also has arrangements in place to open up space in the Chancellor’s Building on Saturdays and Sundays between 10:00 and 18:00 if the Library@URS reaches capacity. Users are requested to talk to Library staff at the URS Ground Floor Information Desk if they are having difficulty in finding a space.

Library refurbishment progress

Work has begun on the installation of the cladding towards the front of the University Library. Over the next weeks, the contractors will be installing cladding brackets and rails on the exterior walls, which will involve heavy drilling. Occupants of Edith Morley, Whiteknights House and URS buildings may experience a higher than usual noise level, but are advised that the noisiest drilling work will finish by 10:00 every day.

Meanwhile, work continues inside the Library with the focus on the internal and service works on the Basement, Ground and 1st Floors; surveying and ductwork on the 4th Floor; works to the roof and 5th and 6th Floor plant room; and, weather proofing of the north, east and south sides.

The path diversion in place outside the Library will continue and we will keep you updated on the progress.

Stay up-to-date 

Keep checking the Library blog for the latest refurbishment news and updates. For more information on the Library refurbishment, please see our dedicated project page: www.reading.ac.uk/library/refurb.

Rachel Redrup, Library Marketing Co-ordinator
and University Communications