Problems downloading on JSTOR platform

Laptop and bookWe are currently experiencing intermittent problems when downloading PDFs from the JSTOR platform.

When attempting to download an item from JSTOR, you will be prompted to accept the platform terms and conditions. You may find this terms and conditions box keeps refreshing, and doesn’t let you proceed to download.

It is possible to work around this issue by following the steps below:

  • If you are on-campus, please use the on-campus link for JSTOR in the library databases a-z list. As long as you are on-campus and connected to the University network you should be able to access and download articles with no problems.
  • If you are off-campus, please use this link to navigate to the JSTOR platform, then click the ‘Login Through You Library’ link in the middle of the top of the webpage. (This is known as an institutional login). Please then search and select ‘University of Reading’ when prompted. The University Single Sign On page should then load, where you can enter your University username and password. You should then be directed back to the JSTOR homepage, and be able to access and download articles with no problems.

You could also try using the E-Journals Finder to search for a journal title and then browsing to the article you require manually.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.
Sophie Dorman, E-resources Team

Problem accessing ScienceDirect content via Summon

Open laptop with notepadWe are experiencing intermittent problems when accessing ScienceDirect articles via Summon from off-campus.

Problem

When you try to access an item you have located via Summon, usually you should be prompted to login to the University Single Sign On login page before being directed to the resource (with access).

Due to an issue with Summon and the authentication method we use for the ScienceDirect platform, the Single Sign On login is not loading for every ScienceDirect result found in Summon. You will still be directed to the article, but without the Single Sign On login. If you are off-campus you will not be recognised as a University of Reading member, and therefore will not be granted access.

If you are on-campus you should have access automatically due to IP address recognition.

Workaround

To avoid this issue, you can navigate to the journal you require via the E-journals Finder (please search here with the journal rather than article title). When you reach the ScienceDirect platform you will need to use the search function or select the correct volume/issue to find your article.

Alternatively you can use Summon to find ScienceDirect articles, but when you reach the ScienceDirect platform, if the “Purchase PDF” option is displayed – indicating you do not have access – you will need to login via the institutional login:

  • Please click “Sign In” towards the top right of the webpage
  • Please then select “Other institution” on the right, as per the below screenshot (please do not select OpenAthens)  

 

 

 

 

 

 

 

  • Please then search and select “University of Reading”

 

 

 

 

 

 

 

 

  • You should then be prompted to login via the University Single Sign On, and then directed back to the article with access

 

If you have any on-going issues, please feel free to contact us via eresourceshelp@reading.ac.uk or by submitting an e-resources problem report form.

 

Lucy Ardill, E-resources Team

 

 

MyiLibrary migration – save your notes now!

On 28th March 2018, the MyiLibrary e-book platform will be closing and all of its content will be moving to Ebook Central.

Saving your notesA closeup of an e-book on an e-reader

You will still be able to annotate e-books on Ebook Central, but any annotations you have made on the MyiLibrary platform will not automatically be moved over. You will lose any bookmarks or highlighting you have added, however you will be able to preserve your notes before the platform closes. ProQuest have provided us with instructions on how to do this, which you can view here. You may also wish to print out your bookshelf as this will make it easier to locate the books you require on the new platform.

Some features of Ebook Central

You will be able to download E-book Central e-books for a limited time period using the free Adobe Digital Editions software.

You will also be able to download e-book chapters as simple PDFs which can be read using the free Adobe Reader software and saved to your device.

Up to 40% of an e-book can be printed or downloaded in chapters, and up to 20% of an e-book can be copied. The exact pages available for you to print/download or copy will be displayed in each e-book.

To find out more about Ebook Central, take a look at ProQuest’s Ebook Central LibGuide.

If you have any questions or problems locating the content you need on Ebook Central, please get in touch with us by submitting a problem report form.

Sophie Dorman, E-resources Team

New subscription to IEEE Xplore

We have a new subscription to IEEE Xplore, a collection of more than four-million articles from the Institute of Electrical and Electronics Engineers (and partners,) in electrical engineering, computer science, and electronics.

In November 2017 the Library undertook the difficult decision to cancel our subscription to IEEE Xplore. Since the subscription ceased we have been involved in constructive discussions with the publisher and their representatives, and we are pleased to report that we have now reached an agreement, which will see access to IEEE Xplore restored from February 2018.

We understand that this has caused considerable disruption for academic staff and students in some subject areas, so we would like to thank everyone for their patience while negotiations were taking place.

We are currently updating Enterprise, the library catalogue, Summon and the E-Journals Finder to show IEEE Xplore content, but access is available immediately via the IEEE Xplore database

Paul Johnson
Associate Director – Collections, Research and Space

Take the stress out of referencing with our EndNote Web workshops!

Students working together on a laptopThere are still spaces available on our upcoming EndNote Web workshops for undergraduates and masters students.

Come along to learn how to use EndNote Web to…

  • store details of the books and articles you read
  • download references from databases such as the Web of Science
  • insert citations in your Word documents
  • build a bibliography in a style of your choosing at the click of a button

Workshop times

Wednesday 21 February, 14:00 – 15:30
Wednesday 7 March, 14:00 – 15:30

Book your place

Book your place via the ‘Library course bookings’ link on the RISISweb portal. The bookings link is located in the ‘Actions’ tab if you’re a student. If you’re a member of staff click on ‘Specialist Actions’ in the ‘Specialist Actions’ tab.

This workshop is part of the Student Training and Experience Programme (STEP) and counts towards the RED Award.

Can’t make these dates?

Contact your Liaison Librarian who can offer individual advice on using EndNote Web.

Problems downloading on Sage journals platform

Open laptop with notepadWe are currently experiencing intermittent problems when downloading PDF files from the Sage journals platform.

When attempting to download an article you may be presented with a ‘Failed to load PDF document error’.

Workaround

This problem is intermittent, so even if you use the Sage journals platform regularly you may not come across this error. However, if you do, please follow the below steps:

-If you are on-campus, please use the databases a-z on-campus link to Sage journals. Then make a search for the article you require, and you should be able to download it with no issues.

-If you are off-campus, please use this link to Sage journals then click ‘Institution’ then ‘Shibboleth’ in the top right corner.

Then select ‘United Kingdom – UK Federation’ and then ‘University of Reading’ from the list. You should then be prompted to login with your University username and password.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.

 

Lucy Ardill, E-resources Team

Problems accessing Nature

Computer keyboard
We are currently experiencing access problems with Nature.

If you are trying to link to a Nature article via Summon, or to a journal on this platform you have found via the E-journals Finder, you may find that you are unable to gain access even after you have logged in.

Access is still available

This problem affects off-campus access only – on-campus access is unaffected. We are working to fix the problem as quickly as possible, but in the meantime you can still access the content you need on Nature from off-campus.

Please locate articles in the usual way, either by using Summon or the E-Journals Finder. You will see an option to subscribe to the journal you are accessing underneath the abstract of the article. Please click the ‘Login via Shibboleth’ link underneath this, and search for ‘University of Reading’. Once you have clicked on our institution, you should be able to login with your usual username and password and gain access.

We are working with our supplier to fix this, and will post an update once access is working normally.

If you have tried the method above and are still unable to gain access to content, please submit an E-resources problem report form and we will investigate the issue for you.

Apologies for any inconvenience caused.

Sophie Dorman, E-resources Team

OECD books and papers – try it now!

Open laptop with notepadWe currently have trial access to OECD books and papers, until 30 November. Access is open from on- and off-campus for books and papers.

This OECD database gives access to the publications of the Organisation for Economic Co-operation and Development (OECD), International Energy Agency (IEA), OECD Development Centre, International Transport Forum (ITF), Centre for Educational Research and Innovation (CERI) and the Sahel and West Africa Club. This includes access to all book and paper content from 1998 onwards. Books include monographs, series publications, conference proceedings, policy reviews, guidelines and manuals, reference books, statistical annuals and other items published in book form. Papers include journals, other periodicals, annuals and outlooks and working papers.

Help us to decide

Please send your comments on this resource to business liaison librarians Karen and Ruth – karenandruth@reading.ac.uk

Lucy Ardill, E-resources Team

Book EndNote Web training for easy referencing!

Student studyingThere are spaces still available on next week’s EndNote Web workshop for undergraduates and masters students.

Come along to learn how to use EndNote Web to…

  • store details of the books and articles you read
  • download references from databases such as the Web of Science
  • insert citations in your Word documents
  • build a bibliography in a style of your choosing at the click of a button

Workshop time

Wednesday 25 October, 14:00 – 15:30

Book your place

Book your place via the ‘Library course bookings’ link on the RISISweb portal. The bookings link is located in the ‘Actions’ tab if you’re a student. If you’re a member of staff click on ‘Specialist Actions’ in the ‘Specialist Actions’ tab.

This workshop is part of the Student Training and Experience Programme (STEP) and counts towards the RED Award.

Unable to make this date?

Check the EndNote training webpage for other dates when this workshop is running this term.

Sally Smith, Learning Support Co-ordinator

Beware spam email asking you to renew your account

A spam email has been sent to some University members asking users to renew their Library account. Please DON’T click on the link in this message. It is not from us, even though the login page it takes you to looks like our ‘Online Resources Single Sign On’ page.

This is the text of the message:

Spam email received by University members

Protect your account

Always check the following before clicking on any link in an email purporting to be from the University, to avoid your University account being compromised:

  • Check the email address of the sender – libraries@reading.co is not our address, it is library@reading.ac.uk
  • Watch out for poor spelling and grammar, for example ‘base’ instead of ‘basis’, ‘inconveniences’ instead of ‘inconvenience’
  • Hover over any link to see if it is actually going to the address stated

Jackie Skinner 
on behalf of Sam Tyler, Library Systems Manager

New online resources – try them now!

Laptop and bookWe now have access to a number of newly purchased online resources – available to use from on- and off-campus.

  • Thesaurus Linguae Graecae -the Thesaurus Linguae Graecae (TLG) contains the majority of the surviving literary texts written in Greek from Homer to the fall of Constantinople.
  • Worldwide Political Science Abstracts  references to publications covering political science and international relations, including international law and public administration/policy. Includes journal articles, books, book chapters, dissertations, and working papers, from 1975 to the present.
  • Drama Online: Shakespeare & Early Modern Drama Videos – a new addition to our existing Drama Online collections, covering key plays and acting techniques, including Maxine Peake’s Hamlet, Stage on Screen, and a Shakespeare Acting Masterclass from Patsy Rodenburg.
  • Oxford Handbooks Online – we now have access to the new 2017 Literature collection, 2016 and 2017 Linguistics collections, and the 2017 History collection.
  • Oxford Scholarly Editions Online – access is now open to three more collections: Renaissance Drama, Renaissance Poetry, and Renaissance Prose.
  • Routledge Historical Resources: History of Feminism – this resource provides access to materials on feminism (covering the period 1776-1928) published by Taylor & Francis. It includes primary and secondary sources, such as full books, selected chapters, and journal articles, as well as thematic essays.

The library provides access to many more online resources – you can find more information on our E-resources webpage.

Lucy Ardill, E-resources Team

More journal archives now available

ArchiveWe have recently purchased access to a number of online archives to give you full access to articles in older issues of these journals and newspapers:

You can also find resources relevant to your subject by exploring your subject guide.

Lucy Ardill, E-resources Team