Parts of UK Data Service down 23-29 August

Books, glasses and a tabletThe UK Data Service are carrying out essential maintenance of their systems during this week and next. They will also be making improvements to their website.

Their online services will be interrupted during the deployment phase, from Thursday 23 August until Wednesday 29 August, with normal services expected to resume on Friday 30 August. Some parts of their current website, account area and data catalogue will be unavailable during this period.  Although some parts of the website should still be active, we recommend that you download or request any data you need by Wednesday 22 August.

Sophie Dorman, E-resources Team

ProQuest databases unavailable 18th-19th August

Open laptopProQuest will be carrying out essential maintenance on their websites this weekend. Whilst this work takes place, from 17:00 on Saturday 18th August – 11:00 on Sunday 19th August, the following databases will not be available:

During this time, you may wish to explore some of our other resources by using the Summon discovery service or looking at your subject guide.

Sophie Dorman, E-resources Team

Change of access method for some resources

Laptop and bookDue to ongoing problems with one of the authentication we use for access to our e-resources, we have had to change the way we provide you with access to some resources.

The resources that are affected are:

In each case, on-campus access will be unaffected, although you may find you are not asked to log in as often. For off-campus access, you will need to follow the instructions for each resource that are available on the database information pages on the Library website. These are linked above where available. These instructions will also appear if you search for a journal title via Enterprise or the E-journals Finder, and will appear in the Summon sidebar.A screenshot showing where to locate access instructions in the Summon sidebar, underneath the bibliographic and holdings information.

This is a temporary solution to the problem, and we hope to be able to provide a more stable access method for these resources soon.

If you would like more information about this, or are having difficulty accessing anything, please either submit a Problem Report Form or email

Sophie Dorman, E-resources Team

What’s new in Digimap?

New licence agreements

From 1 August, Digimap (our online map and spatial data delivery service) will implement new licences.  The first time you log in after this date, you will need to agree to the new licences before you can access the service. Log in as usual and follow the prompts – there’s no need to re-register your details.

New look

When you log in, you will see that Digimap has a new look. The homepage has been refreshed, while retaining the easy access and functionality of the  old page.

Digimap home page 2018

As with the current homepage, login is possible either using the ‘Log In’ button in the top right corner or by accessing each Roam or Data Download application directly (see the ‘Geology Roam’ and ‘Geology Data Download’ example below:

Geology Digimap home

More information about the maps and data in each collection is now given, and there is also more detail on how to access the maps and data and easier links to Help information.

New resource – Marine Digimap

As part of the new licensing agreement, we now have access to Marine Digimap. This has two types of data:

  • Nautical charts – derived from UK Hydrographic Office paper charts
  • Marine themes – including elevation, shipwrecks, aquaculture areas, windfarms and navigational features

Marine Digimap could be useful for offshore engineering projects, management of marine and coastal environments, marine ecology studies, environmental impact assessments and tourism.

Digimap Marine example

Judith Fox, Map Librarian

Enterprise upgrade 16-17 July: some services disrupted

Computer keyboardThis summer we are upgrading Enterprise, our Library Catalogue, to give us a more robust, reliable system and take advantage of some new features. During the upgrade, on Monday 16 July, between 16:00 and midnight, some services will unavailable.

You will still be able to …

  • Search the old Library catalogue, Unicorn to access book locations and some e-resources.  Or use Summon for online access to journal articles, book chapters, and much more!
  • Pop into the Library to get books, or ask at the URS Information Desk about your account, paying fines etc. until 17:00.

But you won’t be able to …

  • Access your online Library account to renew your loans or pay fines.

The upgrade is planned to have finished by Tuesday 17 July, but we will still designate the system as ‘at risk’ on that day as the Systems Team test the upgrade. We will let you know if Enterprise will be unavailable for longer than initially planned.

Jackie Skinner, Web Manager for
Sam Tyler, Library Systems Manager

Problems downloading on JSTOR platform

Laptop and bookWe are currently experiencing intermittent problems when downloading PDFs from the JSTOR platform.

When attempting to download an item from JSTOR, you will be prompted to accept the platform terms and conditions. You may find this terms and conditions box keeps refreshing, and doesn’t let you proceed to download.

It is possible to work around this issue by following the steps below:

  • If you are on-campus, please use the on-campus link for JSTOR in the library databases a-z list. As long as you are on-campus and connected to the University network you should be able to access and download articles with no problems.
  • If you are off-campus, please use this link to navigate to the JSTOR platform, then click the ‘Login Through You Library’ link in the middle of the top of the webpage. (This is known as an institutional login). Please then search and select ‘University of Reading’ when prompted. The University Single Sign On page should then load, where you can enter your University username and password. You should then be directed back to the JSTOR homepage, and be able to access and download articles with no problems.

You could also try using the E-Journals Finder to search for a journal title and then browsing to the article you require manually.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.
Sophie Dorman, E-resources Team

Problem accessing ScienceDirect content via Summon

Open laptop with notepadWe are experiencing intermittent problems when accessing ScienceDirect articles via Summon from off-campus.


When you try to access an item you have located via Summon, usually you should be prompted to login to the University Single Sign On login page before being directed to the resource (with access).

Due to an issue with Summon and the authentication method we use for the ScienceDirect platform, the Single Sign On login is not loading for every ScienceDirect result found in Summon. You will still be directed to the article, but without the Single Sign On login. If you are off-campus you will not be recognised as a University of Reading member, and therefore will not be granted access.

If you are on-campus you should have access automatically due to IP address recognition.


To avoid this issue, you can navigate to the journal you require via the E-journals Finder (please search here with the journal rather than article title). When you reach the ScienceDirect platform you will need to use the search function or select the correct volume/issue to find your article.

Alternatively you can use Summon to find ScienceDirect articles, but when you reach the ScienceDirect platform, if the “Purchase PDF” option is displayed – indicating you do not have access – you will need to login via the institutional login:

  • Please click “Sign In” towards the top right of the webpage
  • Please then select “Other institution” on the right, as per the below screenshot (please do not select OpenAthens)  








  • Please then search and select “University of Reading”









  • You should then be prompted to login via the University Single Sign On, and then directed back to the article with access


If you have any on-going issues, please feel free to contact us via or by submitting an e-resources problem report form.


Lucy Ardill, E-resources Team



MyiLibrary migration – save your notes now!

On 28th March 2018, the MyiLibrary e-book platform will be closing and all of its content will be moving to Ebook Central.

Saving your notesA closeup of an e-book on an e-reader

You will still be able to annotate e-books on Ebook Central, but any annotations you have made on the MyiLibrary platform will not automatically be moved over. You will lose any bookmarks or highlighting you have added, however you will be able to preserve your notes before the platform closes. ProQuest have provided us with instructions on how to do this, which you can view here. You may also wish to print out your bookshelf as this will make it easier to locate the books you require on the new platform.

Some features of Ebook Central

You will be able to download E-book Central e-books for a limited time period using the free Adobe Digital Editions software.

You will also be able to download e-book chapters as simple PDFs which can be read using the free Adobe Reader software and saved to your device.

Up to 40% of an e-book can be printed or downloaded in chapters, and up to 20% of an e-book can be copied. The exact pages available for you to print/download or copy will be displayed in each e-book.

To find out more about Ebook Central, take a look at ProQuest’s Ebook Central LibGuide.

If you have any questions or problems locating the content you need on Ebook Central, please get in touch with us by submitting a problem report form.

Sophie Dorman, E-resources Team

New subscription to IEEE Xplore

We have a new subscription to IEEE Xplore, a collection of more than four-million articles from the Institute of Electrical and Electronics Engineers (and partners,) in electrical engineering, computer science, and electronics.

In November 2017 the Library undertook the difficult decision to cancel our subscription to IEEE Xplore. Since the subscription ceased we have been involved in constructive discussions with the publisher and their representatives, and we are pleased to report that we have now reached an agreement, which will see access to IEEE Xplore restored from February 2018.

We understand that this has caused considerable disruption for academic staff and students in some subject areas, so we would like to thank everyone for their patience while negotiations were taking place.

We are currently updating Enterprise, the library catalogue, Summon and the E-Journals Finder to show IEEE Xplore content, but access is available immediately via the IEEE Xplore database

Paul Johnson
Associate Director – Collections, Research and Space

Take the stress out of referencing with our EndNote Web workshops!

Students working together on a laptopThere are still spaces available on our upcoming EndNote Web workshops for undergraduates and masters students.

Come along to learn how to use EndNote Web to…

  • store details of the books and articles you read
  • download references from databases such as the Web of Science
  • insert citations in your Word documents
  • build a bibliography in a style of your choosing at the click of a button

Workshop times

Wednesday 21 February, 14:00 – 15:30
Wednesday 7 March, 14:00 – 15:30

Book your place

Book your place via the ‘Library course bookings’ link on the RISISweb portal. The bookings link is located in the ‘Actions’ tab if you’re a student. If you’re a member of staff click on ‘Specialist Actions’ in the ‘Specialist Actions’ tab.

This workshop is part of the Student Training and Experience Programme (STEP) and counts towards the RED Award.

Can’t make these dates?

Contact your Liaison Librarian who can offer individual advice on using EndNote Web.

Problems downloading on Sage journals platform

Open laptop with notepadWe are currently experiencing intermittent problems when downloading PDF files from the Sage journals platform.

When attempting to download an article you may be presented with a ‘Failed to load PDF document error’.


This problem is intermittent, so even if you use the Sage journals platform regularly you may not come across this error. However, if you do, please follow the below steps:

-If you are on-campus, please use the databases a-z on-campus link to Sage journals. Then make a search for the article you require, and you should be able to download it with no issues.

-If you are off-campus, please use this link to Sage journals then click ‘Institution’ then ‘Shibboleth’ in the top right corner.

Then select ‘United Kingdom – UK Federation’ and then ‘University of Reading’ from the list. You should then be prompted to login with your University username and password.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.


Lucy Ardill, E-resources Team

Problems accessing Nature

Computer keyboard
We are currently experiencing access problems with Nature.

If you are trying to link to a Nature article via Summon, or to a journal on this platform you have found via the E-journals Finder, you may find that you are unable to gain access even after you have logged in.

Access is still available

This problem affects off-campus access only – on-campus access is unaffected. We are working to fix the problem as quickly as possible, but in the meantime you can still access the content you need on Nature from off-campus.

Please locate articles in the usual way, either by using Summon or the E-Journals Finder. You will see an option to subscribe to the journal you are accessing underneath the abstract of the article. Please click the ‘Login via Shibboleth’ link underneath this, and search for ‘University of Reading’. Once you have clicked on our institution, you should be able to login with your usual username and password and gain access.

We are working with our supplier to fix this, and will post an update once access is working normally.

If you have tried the method above and are still unable to gain access to content, please submit an E-resources problem report form and we will investigate the issue for you.

Apologies for any inconvenience caused.

Sophie Dorman, E-resources Team