Enterprise upgrade 17-18 July: some services disrupted

Fire extinguisher hung on wall behind grinning, enigmatic but cheeky blighter.

Systems Team Manager Sam is ready to fire-fight any possible blips after the Library systems upgrade, over-night on Monday 17 July.

This summer we are upgrading Enterprise, our Library Catalogue, to give us a more robust, reliable system and take advantage of some new features. During the upgrade, on Monday 17 July, between 15:00 and midnight, some services will unavailable.

You will still be able to …

  • search the old Library catalogue, Unicorn to access book locations and some E-resources.  Or try Summon for some other E-resources.
  • pop into the Library until 17:00 or ask at the URS Information Desk about your account, pay fines etc.

But you won’t be able to …

  • access your online Library account to renew your loans or pay fines.

The upgrade is planned to have finished by Tuesday 18 July, but we will still designate the system as ‘at risk’ on that day as the Systems Team test the upgrade.  We will be sure to inform you if there are any other changes to the service that may occur.

Rachel Redrup, Marketing Co-ordinator for
Sam Tyler, Library Systems Manager

 

1st Floor rooms closed during refurbishment

Image of refurbished University Library surrounded by seating, trees and hedges.

Revised impression of the refurbished University Library. The new entrance and café looks out onto pleasant landscaping. Silver-grey cladding, with regency-gold coloured highlights, increases energy efficiency, weather proofing, and reduces solar glare to the front study spaces

From today, some rooms on the Library’s 1st Floor will be closed to users during the current phase of our Refurbishment Project. This includes two group study rooms (111 and 110) and two PC rooms (109 and 105). However, there are many other group study rooms available on the Ground, 2nd and 4th Floors and other PC rooms elsewhere on the 1st Floor.

For more information about the project, see our Library Refurbishment Project webpage or contact the Library’s Facilities Manager, Robin Hunter.

Rachel Redrup, Library Marketing Co-ordinator
for Robin Hunter, Facilities Manager

Pay your fines online!

Staff and students with campus cards! You, (but only you) can pay Library fines online! If you haven’t tried this before, here’s a guide on how to do it.

Step 1: Logging in 

Go to the University of Reading Campus Card Portal at cardfinance.reading.ac.uk and login with your University username and password.

Step 2:

Click on the ‘Library Fines’ link on the left side of the page.

1Step 3:

This page will display how many fines/bills you have to pay and what available funds you have. Before you tick the box, the text below will be orange. Tick the box to select your fines.

Step 4:

Now the box is ticked and your fines are selected, the text will turn green. Beside the ‘Pay Now’ button, you will see the total amount you are about to pay. Click the ‘Pay Now’ button to confirm the transaction. The total amount will be deducted from your available funds.

3

Step 5:

Once the transaction is complete, red text will tell you how much in total you have paid. Your fines should now be clear.

5Other Library members

You can pay fines at either the Ground Floor Information Desk or Self-Service Point fines payment machines; or by payment card over the telephone (0118 378 8770) for amounts over £5.00.

Rachel Redrup, Marketing Co-ordinator

Changes to Library printing and photocopying

close up of photocopierNew printer/copier/scanners have been installed in the Library as part of the new University-wide Managed Print Service. The new multifunctional devices allow you to print, copy, and scan to email anywhere on campus, often in colour as well as black and white. We apologise for any inconvenience during transition to the new system.

Where are the Library devices?

You can now print, copy or scan on more Library floors than before! Public devices are located on:

  • 4th Floor – north side
  • 3rd Floor – north side
  • 2nd  Floor – north side
  • 1st Floor (Rooms 105, 108, 109 and large PC area)
  • Ground Floor (Course Collection)

How do I use them and pay?

Print queues to select include:

  • FollowMe-BW on uorprint.rdg.ac.uk
  • FollowMe-Colour on uorprint.rdg.ac.uk

Students: Devices are activated using your Campus Card – hold it against the white ‘card in a circle’ sticker – or login with your username and password. Pay via your online account – top up online or with £1/£2 coins or £5 /£10 notes at the new Library Top-up Kiosk.

Staff: you also need your Campus Card to activate devices – ask in your department about permissions.

Visitors:  Please buy a £1.50 copy card from the Ground Floor Information Desk and top up with cash at the Ground Floor Top-up Kiosk. (If you still have an ‘Off the Glass’ card from our previous system, please exchange it for a new one, free of charge, at the Ground Floor Information Desk. To transfer an existing balance to your new copy card please email campuscard@reading.ac.uk quoting both card numbers.)

When can I use them?

Throughout Library opening hours, but please be prepared to complete copying/printing 15 minutes before closing time.

What are the costs?

Prices initially remain as before but revised prices will be advertised shortly.

Problems?

All faults with any device should be reported directly to IT quoting the Konika number on the front. Phone 0118 378 6262, use the Self Service Help Desk at www.reading.ac.uk/it or email it@reading.ac.uk

Rebecca Ashley, Library User Services and Rachel Redrup, Marketing Co-ordinator

4,299 new, key e-journals for UoR!

student using e-resources

We’ve just arranged for University of Reading staff and students to access even more e-journals than ever …..  24/7, wherever you are, whether the Library building is open or closed! Happy Easter!

Over the last few months the Library has been negotiating with key publishers to increase subscription access to a much greater range of e-journal content. This allows all our researchers to access a much greater range, quickly and easily.

We are pleased to announce you can access all* journals published by Wiley, Taylor & Francis, Sage, Oxford University Press and Cambridge University Press. This complements our existing individual journal subscriptions, as well as the full range of Elsevier journals available on the ScienceDirect platform. We have also increased the number of titles available via Project Muse, and the number of Annual Reviews we take.

*Wiley Online, Taylor & Francis and Cambridge University Press generally provide access from 1997 onwards; Oxford University Press from 1996 onwards; Sage from 1999 onwards.

Key figures

Previous titles available New titles added Total with publisher
Wiley 232 1358 1590
Taylor & Francis 172 1839 2011
Sage 75 632 707
Oxford University Press 70 215 285
Cambridge University Press 86 255 341
Total 635 4299 4934

How to access e-journals

Rachel Redrup, Marketing Co-ordinator & Paul Johnson, Head of Collections and Space

IT Services launch new wifi webpage

studentsusinglaptop_bannerStruggling with the wifi? Fear no more, IT Services have just launched a new webpage to help with all your wifi needs. It contains wizards to guide you through connecting to Eduroam on a variety of devices as well as instructions for connecting manually.

Further help

If you need any further help IT Services staff a help desk on the 1st Floor of the Library and have extensive FAQs on their website.

Anna Richards, Library User Services

How do you access online articles etc?

malestudentsusingcomputersPlease could you help with a national study of how students and research staff in UK Higher Education access online academic resources (journal papers, articles and e-books etc)? They would like you to complete a 5-minute survey.

This Usability Project Survey is part of the Identity Management Usabilty Project untertaken by JISC (the UK’s expert body on digital technologies for education and research) and SCONUL (Society of College, National and University Libraries). It addresses strategies to improve authenticated access to library and ITS resources.

Rachel Redrup, Marketing Co-ordinator

 

 

 

ITS change Wi-Fi settings

Girl studying with laptop in LibraryIf you use Wi-Fi in the Library, please see  information from IT Services about Wi-Fi developments across the University from Monday 2 December.

In order to keep in line with Eduroam Federation recommendations, the Eduroam network no longer supports WPA-Enterprise encryption. If you used the old “Eduroam Easy Installer, please amend some configuration settings. Take a look at ITS webpages on configuration wizards and their project time-line to extend Wi-Fi coverage to all Whiteknights campus buildings, renew Greenlands Wi-Fi and to extend London Road coverage.

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IT Help counter – longer weekday hours trial

Two students get help at IT Help counterDo you like the IT Services Help counter in the Library open earlier and later than previously during the week? IT Services are trialling this during the Spring Term and need to know what you think.

Weekday hours will be extended by 13 hours to: Monday to Thursday 10:00 – 21:00; Fridays 10:00 – 19:00. Weekend opening remains 14:00 – 17:00 for the time being, but may be extended subject to demand.

IT Staff are investigating demand for this service. Please contact them at the IT Help counter on the 1st Floor, via email at its-help@reading.ac.uk or by telephone on 0118 378 6262.

More information on the UoR IT Services News Feed.

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