Library building areas reopen after refurbishment

Parts of the Ground and 1st Floors of the University Library building have reopened as our refurbishment progresses!

New Library Café

The ground floor has a brand new Library Café, which offers hot drinks made by a barista and a ‘grab and go’ menu – including sandwiches, fresh soup and toasties. Two Freestyle machines offer water and a range of soft drinks.

If you would like to sit in the café, there are a range of seating options – including comfortable cushioned benches with plug sockets for phone and laptop charging. You will be able to order from a broader range of food and drink options.

A limited menu of coffee, pre-packed sandwiches and snacks is available this week (Welcome Week) and the cafe will be open from 9.30 am to 4.30 pm. From Monday 1 October, the café will stay open later and close at 9.30 pm with the fuller menu available.

Some Library study areas

The Library’s ground floor offers other study seating options, while the first floor offers a range of group study seating options.

Students are welcome to use these study spaces (no food in these areas please!), but please bear in mind that Library refurbishment continues on these and other floors until autumn 2019 and it will sometimes be noisy or disruptive. Therefore, study space and services remain in Library@URS for the whole of the academic year 2018/2019. Library@URS provides a quieter environment for study while still being close enough to borrow and use the Library’s printed materials. Students may also use the variety of alternative study space around the University.

Further information

To keep up to date with the latest study space and Library refurbishment news, please visit the Library refurbishment webpage and this Library blog.

Rachel Redrup, Marketing Co-ordinator
and University Communications

Summer Vacation Loans

Summer Vacation Loans

From Thursday 31 May the standard loan period for undergraduate and taught postgraduate students is extended until Tuesday 2 October or until the end of your course, whichever is earlier. Standard loan periods for other Library borrowers remain unchanged.

All other loan periods and fines for late return remain the same! So please take care when borrowing 7-day loans, Course Collection items and journals. Make sure you check your University account regularly for due dates.

Remember

  • Standard loans – yours all summer if you are an undergraduate or Masters student!
  • 7-day loans – remain the same so keep renewing! If an item cannot be renewed or is recalled, be prepared to post it back to us.
  • Course Collection items and journals – remain the same so keep checking your account!
  • Fines – pay online via the Campus Card Portal or call us.

Summer Vacation Opening Hours

From Saturday 9 June until Sunday 23 September, the Library Building and URS Building will be operating summer vacation opening hours. But wherever you are this summer, there are still a number of Library services and resources available for you. Check out our tips for searching and accessing a wide variety of e-resources from off-campus. You may even be able to study at and borrow from a university library nearer to you by registering with the SCONUL Access Scheme.

 

Holly Thomas, Library User Services

 

Help make the most of Library@URS space

Students studying in the URS Building

Group study space in the URS Building

Looking for a space when URS is busy? Help us to help you make the most of our study space.

Weekend and vacation study space

Students can access extra study space in the URS building over the weekend and during vacation time. Rooms 2s14, 2s21, 2s25, 2s26 and 2s27 will be open for use from 18:00 on Fridays until 08:00 on Mondays during term time, as well as all throughout the vacation. The rooms are closed during term time weekdays as the Large Lecture Theatre is in use in the URS Building.

The Library has also made arrangements to open the Chancellor’s Building to provide more space on Saturdays and Sundays between 10:00 and 18:00 if the URS Building reaches capacity. Users are requested to talk to Library staff at the URS Ground Floor Information Desk if they are having difficulty in finding a space.

Library's 'Looking for study space?' card in red and greyAnti-desk hogging service!

Please help us share study space in the URS building fairly. While it’s fine to pop over to the Library building for a book and return to your desk within a short time, we think it unfair for students to reserve desks with their belongings for long periods when other students want to use that space.

If you find unattended study places apparently ‘booked’ with clothes, stationery and the like, please ask Library staff for support at either the URS Reception desk by the main entrance or the URS Information Desk next to the Course Collection on the ground floor. We will give you a timed warning card you can place on the abandoned stuff. Put the belongings to one side and sit down. If the owner returns within the hour, they are entitled to the space back. If not, you can sit there. Also ask staff to help explain, should anyone return after an hour to complain.

Where unattended stuff hasn’t been moved overnight, staff will remove it to URS Reception. If it is not claimed by the next morning, it will be taken to Palmer Reception, the centre for all lost property in the University.

Noisy chatLower part of face with forefinger placed to lips

Are others chatting too noisily in the Library’s URS building? Alert us by text, without identifying yourself to others or leaving your seat!

First check your URS study area really is designated as ‘quiet’ or ‘silent’, or that noise in a ‘group study area’ is excessive. If it is, text:

  • NOISYCHAT‘ and your location to 07796 300114 
  • eg NOISYCHAT 2n19 Silent Study.

We’ll come and investigate. We support your right to to work quietly, as protected by Library Rule 13.

For more information, and a list of URS building locations, see our Noise in the Library webpage.

Katie Moore, Trainee Liaison Librarian

Keep renewing your loans over Christmas!

With textbooks in increasingly high demand even after the end of term, we’ve made sure our policy ensures fair access to all. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term. This means that items will not be issued to cover the whole Christmas vacation.

Just keep renewing your loans unless or until someone else recalls them … so keep checking your University account! You can even return loans by post if you prefer. If your account is blocked please contact the Library and we will discuss the situation with you.

This means you can place holds on books on loan in vacations. The threat of fines on non-returned books should help Library users return them for you!

What about Christmas holidays and Uni Closure?

We know the short Christmas break also spans public holidays and the Christmas University Closure period (Friday 22 December to Monday 1 January – see our Opening hours page for more information), so we’ve made special allowances. Any journals, 7-day loans or Course Collection items borrowed from Saturday 16 December until the Christmas University Closure will be due back on Tuesday 2 January (by 10:00 for Course Collection items). No items will be due back between Saturday 16 December and Monday 1 January.

Happy holidays!

Holly Thomas, Library User Services

 

 

Help over the Christmas closure period

If you have a library-related query during the Christmas closure period (Friday 22 December to Monday 1 January) you can still get help. Chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage.

The Virtual Enquiry Service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.  You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.

During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!

Holly Thomas, Library User Services

Using Library books around refurb work

Here’s an update on accessing Library resources within the Library Building, even though many other areas are closed for Library Refurbishment Project construction work.

Using Library resources

Tall man holds small book, small lady holds large book outside UoR Library

Large size arts & hums books have moved up to our 4th Floor; normal sized items down to the 2nd Floor.

The 2nd and 4th Floors of the Library are open, containing all your books. This includes arts and humanities material, relocated from the now-closed 3rd Floor: normal size material went to the 2nd Floor; larger size and Teaching Practice Collection items to the 4th Floor. If you need any help finding anything, just ask Library staff at 2nd or 4th Floor Information Desks.

A few unique print journals are retained on the 4th Floor, but as most print journals are unavailable until after refurbishment, we encourage you to use our online journals or request an inter-library loan.

Man uses Library Self-Service Point machines of right, computers on left.Although much of the Ground Floor is now out-of bounds, we created a small area at the bottom of the main stairs for you to borrow, return or renew your loans at Self-Service Points or use PCs and catalogues. Just ask at the Help Point by the entrance if you need assistance. Ground Floor toilets are also still available.

Library construction work

White cloth over doors to 3rd Floor from stairsYou may have heard construction work in progress from areas closed-off for your safety (Ground Floor, 1st, 3rd and 5th Floors). Our contractors are demolishing internal walls in advance of refurbishing our 1st and Ground Floors; removing staircase 2 before installing new accessible lifts; and preparing to install new heating, ventilation and toilets on our 3rd Floor; besides installing new windows. Find out more about our plans on our Library Refurbishment Project webpage or visit our URS Building display (2nd Floor landing by Café Libro) for images of future development and previously refurbished floors, which will be reinstated.

URS Building facilities

Lego construction figures arranged around book and large single black Lego brick

Remember! Library Building = books + builders; URS (Lego) Building = study space + services.

Remember to visit the URS Building for Library services and study space, next door at the other end of the orange brick road, further away from potential construction noise. This is also where you will find Cafe Libro, Course Collection material and can collect ‘holds’.

Rachel Redrup, Library Marketing Co-ordinator

Library systems upgrades: 3-4 and 17-18 July

Sam Tyler grins whilst holding travel mug up to the camera

Systems Manager, Sam Tyler, will be celebrating with fizzy pop in his branded Library travel mug once Library systems are all successfully updated in July.

This summer the Library is upgrading its Library Management System in order to gain a more robust system and maintain its security. However, please be aware that there may be some disruption to Library services whilst we are setting this up on Monday 3 to Tuesday 4 July and Monday 17 to Tuesday 18 July 2017.

If you plan to use the Library on these days, either in person or online, please check our University Library News blog nearer the time to see how the system upgrade could affect you. The Library will remain open throughout, as will most of our systems’ functionality.

We hope that you have a great summer and are looking forward to a new upgrades as much as we are!

Rachel Redrup, Marketing Co-ordinator for
Sam Tyler, Library Systems Manager

Study space at Whiteknights this Bank Holiday weekend

For students looking to study on Whiteknights campus this weekend, Saturday 29 April, Sunday 30 April and Monday 1 May:

  • Study space in the URS Building will be open 24-hours (except Saturday night). Please speak to Library staff if you need help finding a space.
  • The Library Building is also open 09:00-22:00 for access to books.
  • RUSU’s The Study will also be open 08:00-21:00 on these days.
  • If you want access to a computer, you can access 24-hour labs in other buildings with your Campus Card:
    • Agriculture (GL20) – 30 PCs
    • Meteorology (GL68) – 20 PCs
    • Palmer (G09) – 20 PCs

For further information about weekday alternative study spaces, check out the ‘FIND STUDY SPACE BEYOND THE LIBRARY’ section on the Library Refurbishment Project page

Rachel Redrup, Library Marketing Co-ordinator

Library study space now located in URS Building

blue sofas and tables and chairs

One of the new group study rooms relocated to the URS Building.

Much of the study furniture from the Library has relocated to the URS Building. It now provides students with a contemporary and versatile space to work and study – including around 800 spaces (145 computers), work areas for collaborative, quiet and silent study, and several key facilities from the Library Building.

Including URS, students can now access over 1,700 study spaces across our Whiteknights and London Road campuses.

URS Building key features

  • Library Information Desk: For general and registration enquiries, located on the Ground Floor.
  • Study space: A variety of study areas – group, quiet and silent – are available on the Ground and 2nd Floors.
  • Study Advice and Maths Support: Get help with study skills and maths on the Ground Floor.
  • Course Collection: Find key texts for your modules in the Course Collection on the Ground Floor.  Holds are also available to collect here.
  • IT Service Desk and facilities: PCs and printing facilities are available on the Ground Floor.  If you need help, just ask at the IT Service Desk there.
  • Café Libro: The Library’s popular café is located on the 2nd Floor of the URS Building.
  • Opening Hours: The URS Building will adopt the 24 hour opening during term (except closing 21:00 Saturday to 08:30 Sunday) as is currently the case in the Library.

Take a look at the map and floor directory to see what’s been moved where.

Preparation of space

Furniture being moved form outside the Library, passing hoardings

Vitra staff moved and reassembled our modern study furniture in URS

The relocation was carried out over the Easter vacation – during this time, several new improvements were made to the URS Building in order to make its study environment as welcoming as possible:

  • Rooms have been configured to meet a wide range of study needs – you’ll find individual study booths, group areas, quiet study spaces and more.
  • We have improved several of the building’s existing features in order to make it a better place to study – new lights have been fitted to make studying easier, and south-facing windows on the Second Floor have been tinted to deflect heat.
  • We have balanced creating a maximum number of spaces with ensuring that students can study in comfort and safety. Health & Safety guidelines recommend that URS holds a maximum capacity of 800 students.
  • Our job as a University is to provide students with comfortable spaces to study, and we believe that URS will prove to be a popular home to Library study space until summer 2018, when facilities will move back into the Library Building.

Why has the space moved?

Relocating study space and facilities from one to building to another posed several benefits.

Moving study space from the Library into URS will provide a quieter environment for study while still being close enough to borrow and use materials. It also means we can carry out more work inside the Library than previously planned, and so will complete the refurbishment around six months earlier.

With URS in such close proximity to the Library, you won’t have far to take the materials you’ve just borrowed from the original Library building for studying.

Library Building key features

The Library remains open for use – inside you will still find:

  • Printed materials: All printed material (other than Course Collection) will remain inside the Library for borrowing or reference.
  • Library staff: Although Library staff are now based in URS, they will still offer a Help Point by the Library entrance and Information Desks on the 2nd and 4th Floors.
  • Opening Hours: The Library Building will open 09:00-22:00 seven days per week during term time. URS will be open 24/6+ during term time (closed Saturday nights).

Construction work will continue in the Library Building whilst we strive to complete the project as soon as possible, so you may experience considerable noise whilst using this building.

Alternative study space across campus

Including URS, there are approximately 1,700 spaces to study on campus (subject to teaching timetabling and departmental use).

Keep in touch

While we have taken great care to ensure that URS meets your needs, we appreciate that there may be more to improve over the coming weeks. Please pass on any feedback or comments to library@reading.ac.uk.

Further information

A dedicated URS Building page has been created to help clarify exactly what has moved from the Library. It will be kept updated by our Library team, who will also share regular news and updates via the Library blog. The Library opening hours page lists opening times for both the Library and URS buildings.

Further details of the Library’s major £40 million refurbishment can be found on our Library Refurbishment Project webpage: www.reading.ac.uk/library/refurb.

Rachel Redrup, Library Marketing Co-ordinator
for University Communications

Out-of-hours virtual enquiry service

It’s fine to contact UoR Library staff during staffed service hours, but what can you do out-of-staffed-hours overnight, or when the Library Building is closed (such as during the University Easter Closure 12-17 April)? From today, you chat online via the blue ‘Virtual Enquiry Service’ box appearing on the Library webpage at these times!

This service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.  You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during staffed hours.

UoR Library has subscribed to this service in the third tranche of UK higher education libraries to join under a SCONUL agreement with OCLC.

Rachel Redrup, Marketing Co-ordinator for
Sue Egleton, Associate Director (Systems & User Services)

Restricted Library/URS entry for exam-time

Rows of small tables and chairs set out for examsFrom Monday 3 April until Friday 9 June, overnight and all weekend Library space is reserved for University Campus and Library Card holders only. This is to prevent disruption to our own revising students from non-University members, right until their last exam is over.

Restrictions apply to both our buildings:

  • Library Building (Monday to Sunday 17:00 – 22:00)
  • URS Building (Monday to Thursday, 17:00 – 08:00; Friday 17:00 – Monday 08:00)

We operate a ‘no card, no access policy’ and reserve the right to refuse access to anyone, including University members, who cannot identify themselves adequately.

How card-holders get in

University of Reading Campus Card-holders and Library Card-holders are welcome at all times. However, during restricted times, when other doors are locked, please enter by the right-hand doors of both the Library and URS Buildings.

  • University members gain automatic entry by placing their Campus Card on the ‘proximity reader’ beside the right-hand door.
  • Library Card holders must show their card to staff to gain entry. Please knock for attention if staff are not right beside the door.

Restrictions for visitors

3 April – 9 June 2017  Members of the public without cards are only admitted weekday daytimes:

  • Library Building (Monday to Friday 09:00 – 17:00)
  • URS Building (Monday to Friday 08:00 – 17:00)

Regrettably, they may not use study spaces here as these are required by our own students revising for exams. Visitors are encouraged to look to their own school, college or public library for study space.

As always, our policy is that children in the Library must be accompanied by a responsible adult.

We apologise to visitors unable to use Café Libro during restricted periods. Please try another outlet on campus or at Christchurch Green.

UoR campus card faulty?

Should your University Campus Card fail to open our doors with the card reader, please ask Campus Card Services to fix the fault via their Campus Card non-residential door access report form or email cardfinance@reading.ac.uk.

Alternative study space during Library refurb

UoR students can also use additional study space listed on the Library Refurbishment Project page.

Rachel Redrup, Marketing Co-ordinator for
Sue Egleton, Associate Director (Systems & Services)

What’s going where in URS and Library

We’re getting ready to run Library services and facilities from two buildings from 18 April: the URS Building (no 33 on the Whiteknights campus map) – further away from construction noise – and the Library Building (no 2 ). We are preparing URS signage and our webpages will show where everything is from this date but here’s a preview!

Services moving to URS BuildingThree femal studetns walk infront of orange building with protruding sturts and undercroft on a sunny day

URS Study space and IT facilities

We will move modern study furniture (with power sockets) currently on 2nd, 3rd, and 4th Floors of the Library Building into the the URS Building 2nd and Ground Floors, mainly over the Easter vacation. Some of the 16 large 2nd Floor rooms will be designated as group study space, some quiet study and some silent study space. The silent study rooms will contain some more traditional desks and some individual workbays.

The URS Ground Floor will mostly consist of 145 fixed PCs, with printing facilities nearby.

URS Course Collection and Self-Service Points

Our Course Collection of in-demand texts on reading lists will move to the URS Ground Floor, along with study space and Self-Service Points to borrow and return Course Collection items. You may also save yourself a short walk and return Library Building items here too.

URS Services

  • CaféLibro will transfer to the 2nd Floor of the URS Building.
  • On the URS Ground Floor, you will be able to get help from:

URS Building Hours

The URS Building will adopt the 24 hour opening during term (except closing 21:00 Saturday to 08:30 Sunday) as is currently the case in the Library.

URS Security

For security reasons, everyone will enter URS by the one main entrance, closest to Whiteknights House, by the pond. We will adopt the same security that we employ now for the Library and transfer this to the URS building.

Library Building

Univeristy Library in springYou will be able to borrow all printed material (other than Course Collection items in URS) from the University Library, open 09:00-22:00 in term.There will be no study desks in the Library Building so you will need to take them either to the URS Building or find alternative study space on campus (see top right of Library Refurbishment Project page).

We recognise this is less convenient than having printed books in the same building as study space but hope that the Library hours we have been able to achieve will serve the majority of students – our usage statistics show that almost all borrowing activity occurs before 22:00.

Library staff will be on duty to help you during core hours.

Construction work will continue during weekdays in the Library Building whilst we strive to complete the project as soon as possible, so you may experience considerable noise whilst using this building.

Further details

For further information, see the Library Refurbishment Project page at www.reading.ac.uk/library/refurb.

If you have a disability and have any concerns about using either the Library or URS Building facilities, please contact Matthew Holtby, Library Disability Co-ordinator.

If you have any other queries, please email library@reading.ac.uk.

Rachel Redrup, Marketing Co-ordinator for
University Library Director and Associate Directors