RUSU election info in Library@URS

RUSU elections are this week. On our 2nd Floor the URS building is hosting:

  • a RUSU display of all candidates standing for election (boards on table)
  • a place for candidates’ own promotional material, if they wish (adjacent red/black boards – use hook tape or drawing pins.)

Library display policy does not to allow printed material anywhere else in the Library or URS buildings, inside or out. Neither is canvassing inside the Library or URS buildings permitted.

As every year, we look forward to working with elected RUSU candidates to further learning, teaching and research at Reading and provide everyone with a good university experience.

Katie Moore, Trainee Liaison Librarian

New subscription to IEEE Xplore

We have a new subscription to IEEE Xplore, a collection of more than four-million articles from the Institute of Electrical and Electronics Engineers (and partners,) in electrical engineering, computer science, and electronics.

In November 2017 the Library undertook the difficult decision to cancel our subscription to IEEE Xplore. Since the subscription ceased we have been involved in constructive discussions with the publisher and their representatives, and we are pleased to report that we have now reached an agreement, which will see access to IEEE Xplore restored from February 2018.

We understand that this has caused considerable disruption for academic staff and students in some subject areas, so we would like to thank everyone for their patience while negotiations were taking place.

We are currently updating Enterprise, the library catalogue, Summon and the E-Journals Finder to show IEEE Xplore content, but access is available immediately via the IEEE Xplore database

Paul Johnson
Associate Director – Collections, Research and Space

Take the stress out of referencing with our EndNote Web workshops!

Students working together on a laptopThere are still spaces available on our upcoming EndNote Web workshops for undergraduates and masters students.

Come along to learn how to use EndNote Web to…

  • store details of the books and articles you read
  • download references from databases such as the Web of Science
  • insert citations in your Word documents
  • build a bibliography in a style of your choosing at the click of a button

Workshop times

Wednesday 21 February, 14:00 – 15:30
Wednesday 7 March, 14:00 – 15:30

Book your place

Book your place via the ‘Library course bookings’ link on the RISISweb portal. The bookings link is located in the ‘Actions’ tab if you’re a student. If you’re a member of staff click on ‘Specialist Actions’ in the ‘Specialist Actions’ tab.

This workshop is part of the Student Training and Experience Programme (STEP) and counts towards the RED Award.

Can’t make these dates?

Contact your Liaison Librarian who can offer individual advice on using EndNote Web.

Inter-Library Loans – research materials delivered to you

Are you currently researching a topic for a dissertation? If so our Inter-Library Loan service maybe able to help you! This service brings you material which is not held in our Library giving you access to a wide range of academic books and journals on request.

If you’re a member of staff or a PhD candidate you can make your ILL request online.

If you’re an undergraduate or taught postgraduate you can make your request in a few simple steps:

  1. Fill in a paper Inter-Library Loan form. Get yours from the Information Desk on the Ground Floor of the URS Building, or download and print an ILL form. Don’t forget to get your request authorised by your supervisor/tutor. They can sign your request form or email us from their University email address.
  2. Attach an ILL voucher to your form. This is a blue sticker available from your school. Alternatively, you may pay for your request at the Information Desk on the Ground Floor of the URS building – a loan or article costs £3.
  3. Hand in your form to the Information Desk and we’ll do the rest.

If you have any questions about requesting an Inter-Library Loan please get in touch with us either at the Information Desk at the URS Building or you can send us an email: ill@reading.ac.uk

Holly Thomas, Library User Services.

Library refurbishment: extra study space and update on works

Whiteknights map

Download the new Study Space Maps now from www.reading.ac.uk/library/refurb

Here is an update on new study spaces available later this month and works taking place inside the Library.

New study spaces around campus

The Library@URS offers around 600 study spaces during term time. While the space is convenient for studying, we do recognise that it can be difficult to find space during peak times (occupancy rates suggest this is typically 10:00– 16:00).

Following student feedback, the University will be able to offer additional study space beyond the Library@URS from Monday 15 January 2018:

  • Study space at Eat at the Square: Eat at the Square will be open after lunch 15:00-18:00 every Monday to Friday during term time. It will provide approximately 280 spaces, with refreshments available to purchase from The Grumpy Mule.
  • Extended Chancellor’s Building opening hours: Opening hours for the Chancellor’s Building have been extended to offer additional space 18:00–21:00 every Monday to Friday during term time. (This is in addition to opening Chancellor’s at weekends if URS becomes full – see below).
  • New study spaces to be created in Halls: In case you missed our announcement last November, more than 100 new study spaces will be available across our Halls of Residence. We are aiming for these to be ready by the end of February.
  • AVAILABLE NOW – Study Space Map: We have also produced a Study Space Map highlighting spaces across our Whiteknights and London Road campuses. Download the map today at our Library refurbishment page (top link in ‘FIND STUDY SPACE BEYOND THE LIBRARY’ box).

The above new services join our existing Library@URS arrangements and space-finding tools. To recap, these are:

  • Library@URS arrangements
    • Library@URS anti-desk-hogging service: Does that jacket really need its own space? Please speak to staff at the Reception or ground floor Information Desk if you see unattended spaces ‘booked’ with belongings.
    • Chancellor’s Building as overflow space: The Chancellor’s Building can be opened as relief space if URS becomes full at weekends – please speak to staff at the URS ground floor Information Desk for more information.
    • Extra URS space over weekends and vacations: Rooms 2s14, 2s21, 2s25, 2s26 and 2s27 will be available when the Large Lecture Theatre is not in use over weekends and vacations (due to fire regulations). In term time, the rooms are available from 18;00 Friday until 08:00 Monday. The rooms will be immediately available during vacations and summer terms, ensuring the maximum study space capacity can be used at exam revision time.
  • Digital space-finding tools can be easily accessed through the Library refurbishment page:

Noisy works within the Library

As ever, the Library building remains open for borrowing books and learning materials while refurbishment work takes place.

Please note there may be noisy works over the next few weeks as the next phase of work includes the cutting of concrete slab on the Ground and Basement Floors.

Where to find out more

Don’t forget that Library staff are on hand to answer your questions and help you out –  please speak to staff at the Library@URS Reception or Ground Floor Information Desk if you need assistance or have any queries.

Please visit the Library refurbishment webpage for further information on the project, including the latest news, links to space-finding tools and FAQs.

Rachel Redrup, Library Marketing Co-ordinator
for UoR Communications

 

Noisy chat in Library@URS? Text us!

Lower part of face with forefinger placed to lipsAre others chatting too noisily in the Library’s URS building? Alert us by text, without identifying yourself to others or leaving your seat!

First check your URS study area really is designated as ‘quiet’ or ‘silent’, or that noise in a ‘group study area’ is excessive. If it is, text:

  • NOISYCHAT‘ and your location to 07796 300114 
  • eg NOISYCHAT 2n19 Silent Study.

We’ll come and investigate. We support your right to to work quietly, as protected by Library Rule 13.

For more information, and a list of URS building locations, see our Noise in the Library webpage.

Rachel Redrup, Marketing Co-ordinator
for Robin Hunter, Facilities Manager

Help make the most of Library@URS space

Students studying in the URS Building

Group study space in the URS Building

Looking for a space when URS is busy? Help us to help you make the most of our study space.

Weekend and vacation study space

Students can access extra study space in the URS building over the weekend and during vacation time. Rooms 2s14, 2s21, 2s25, 2s26 and 2s27 will be open for use from 18:00 on Fridays until 08:00 on Mondays during term time, as well as all throughout the vacation. The rooms are closed during term time weekdays as the Large Lecture Theatre is in use in the URS Building.

The Library has also made arrangements to open the Chancellor’s Building to provide more space on Saturdays and Sundays between 10:00 and 18:00 if the URS Building reaches capacity. Users are requested to talk to Library staff at the URS Ground Floor Information Desk if they are having difficulty in finding a space.

Library's 'Looking for study space?' card in red and greyAnti-desk hogging service!

Please help us share study space in the URS building fairly. While it’s fine to pop over to the Library building for a book and return to your desk within a short time, we think it unfair for students to reserve desks with their belongings for long periods when other students want to use that space.

If you find unattended study places apparently ‘booked’ with clothes, stationery and the like, please ask Library staff for support at either the URS Reception desk by the main entrance or the URS Information Desk next to the Course Collection on the ground floor. We will give you a timed warning card you can place on the abandoned stuff. Put the belongings to one side and sit down. If the owner returns within the hour, they are entitled to the space back. If not, you can sit there. Also ask staff to help explain, should anyone return after an hour to complain.

Where unattended stuff hasn’t been moved overnight, staff will remove it to URS Reception. If it is not claimed by the next morning, it will be taken to Palmer Reception, the centre for all lost property in the University.

Noisy chatLower part of face with forefinger placed to lips

Are others chatting too noisily in the Library’s URS building? Alert us by text, without identifying yourself to others or leaving your seat!

First check your URS study area really is designated as ‘quiet’ or ‘silent’, or that noise in a ‘group study area’ is excessive. If it is, text:

  • NOISYCHAT‘ and your location to 07796 300114 
  • eg NOISYCHAT 2n19 Silent Study.

We’ll come and investigate. We support your right to to work quietly, as protected by Library Rule 13.

For more information, and a list of URS building locations, see our Noise in the Library webpage.

Katie Moore, Trainee Liaison Librarian

Paying Library fines – Campus Card portal upgraded

It is now possible to pay Library fines using the upgraded Campus Card portal.

Following the upgrade some users may need to delete their internet cache before they can access the new mobile friendly site.  So remember clear your cache to pay your cash!

Fines can also be paid:

  • at the Library building Self-Service Point fines payment machine (up to £12)
  • at the URS building Information Desk
  • by ringing us on 0118 378 8770 with a credit/debit card.

Rebecca Ashley, Library User Services
for Nathan Harvey, Campus Card Systems Manager

Problems downloading on Sage journals platform

Open laptop with notepadWe are currently experiencing intermittent problems when downloading PDF files from the Sage journals platform.

When attempting to download an article you may be presented with a ‘Failed to load PDF document error’.

Workaround

This problem is intermittent, so even if you use the Sage journals platform regularly you may not come across this error. However, if you do, please follow the below steps:

-If you are on-campus, please use the databases a-z on-campus link to Sage journals. Then make a search for the article you require, and you should be able to download it with no issues.

-If you are off-campus, please use this link to Sage journals then click ‘Institution’ then ‘Shibboleth’ in the top right corner.

Then select ‘United Kingdom – UK Federation’ and then ‘University of Reading’ from the list. You should then be prompted to login with your University username and password.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.

 

Lucy Ardill, E-resources Team

Keep renewing your loans over Christmas!

With textbooks in increasingly high demand even after the end of term, we’ve made sure our policy ensures fair access to all. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term. This means that items will not be issued to cover the whole Christmas vacation.

Just keep renewing your loans unless or until someone else recalls them … so keep checking your University account! You can even return loans by post if you prefer. If your account is blocked please contact the Library and we will discuss the situation with you.

This means you can place holds on books on loan in vacations. The threat of fines on non-returned books should help Library users return them for you!

What about Christmas holidays and Uni Closure?

We know the short Christmas break also spans public holidays and the Christmas University Closure period (Friday 22 December to Monday 1 January – see our Opening hours page for more information), so we’ve made special allowances. Any journals, 7-day loans or Course Collection items borrowed from Saturday 16 December until the Christmas University Closure will be due back on Tuesday 2 January (by 10:00 for Course Collection items). No items will be due back between Saturday 16 December and Monday 1 January.

Happy holidays!

Holly Thomas, Library User Services

 

 

Help over the Christmas closure period

If you have a library-related query during the Christmas closure period (Friday 22 December to Monday 1 January) you can still get help. Chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage.

The Virtual Enquiry Service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.  You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.

During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!

Holly Thomas, Library User Services

Get your Store and Closed Access requests in soon!

Pine tree covered in snowLast collections before Christmas closure

If you want items kept in areas not accessible to Library users or members of the public before Christmas make sure that you get your requests in on time!

  • Off-Site Store will need to be requested before 08:30 on Thursday 21 December.
  • Closed Access items will need to be requested before 10:30 on Thursday 21 December.

Normal service will resume on Tuesday 2 January with the first Closed Access collection on that day and the first Store collection on Thursday 4 January.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access‘ information page.

Holly Thomas, Library User Services