Problems downloading on JSTOR platform

Laptop and bookWe are currently experiencing intermittent problems when downloading PDFs from the JSTOR platform.

When attempting to download an item from JSTOR, you will be prompted to accept the platform terms and conditions. You may find this terms and conditions box keeps refreshing, and doesn’t let you proceed to download.

It is possible to work around this issue by following the steps below:

  • If you are on-campus, please use the on-campus link for JSTOR in the library databases a-z list. As long as you are on-campus and connected to the University network you should be able to access and download articles with no problems.
  • If you are off-campus, please use this link to navigate to the JSTOR platform, then click the ‘Login Through You Library’ link in the middle of the top of the webpage. (This is known as an institutional login). Please then search and select ‘University of Reading’ when prompted. The University Single Sign On page should then load, where you can enter your University username and password. You should then be directed back to the JSTOR homepage, and be able to access and download articles with no problems.

You could also try using the E-Journals Finder to search for a journal title and then browsing to the article you require manually.

If you have any problems with the workaround above, or any other problems with electronic resources, please submit an e-resources problem report form for help.

Our apologies for any inconvenience caused.
Sophie Dorman, E-resources Team

Study space on campus: Summer update

The summer term is now in full swing, with many students working hard on final assignments, projects and dissertations.

How many spaces are available?

As the Large Lecture Theatre is now no longer in use until the start of the 2018-19 academic year, there are around 800 spaces available in the URS Building (there is a limit on the total occupancy of the building for fire safety).

Beyond the URS Building, there are more than 900 other study spaces across the Whiteknights and London Road campuses. This includes:

  • Study space in Halls: Around 100 new study spaces are now available across our Halls of Residence. You can find the spaces in Wessex Library, St George’s Computer Room, Wantage Computer Room, Stenton JCR, Childs JCR and Mackinder JCR – all study areas have been refurbished and kitted out with new furniture, improved lighting and heating, power sockets and USB ports, and will be open for 24 hours every day during the Quiet Period (until Friday 8 June). Outside of the Quiet Period, the spaces will be available from 7.00am until 12.00am. The spaces are open to residents of each respective Hall, but possibilities of opening the spaces up to other Hall residents are currently being explored;
  • Additional study space at Eat at the Square: Don’t forget that you can now study in Eat at the Square from 3-6pm, Monday to Friday during term time. Refreshments can also be purchased from The Grumpy Mule;
  • Extended Chancellor’s Building opening hours: Rooms G11, G12, G13, G14 and G15 will be made available as extra study spaces from 6-9pm Monday to Friday during term time and also at weekends if study space in the URS Building becomes full – please speak to Library staff at the URS ground floor Information Desk to open Chancellor’s at weekends. Please note that classrooms 1-8 are now exam rooms for the entire exam period and are not accessible;
  • RUSU’s The Studyand The Study@TOB2: Study spaces available for all campus card holders.

 

Useful resources

The following resources are available to help students locate study space across campus:

 

Using space fairly

With exams and final projects on the horizon, it’s really important to be fair and considerate when using study spaces around campus. Demand is high at this time of year, so please treat all spaces, fellow students and staff with respect.

  • Anti-desk-hogging service in the URS Building: Students can report unattended spaces ‘booked’ with belongings by speaking to staff at the Reception or the Information Desk on the ground floor;
  • NOISYCHAT service in URS Building: If there is noise in a silent study area, students can use this service to text Library staff so that noise can be investigated.
  • Consider altering patterns of study: Our records show that 3.30pm is when URS is at its fullest, with space freeing up as the afternoon goes on. It may be worth looking for space before or after peak times – early morning and after 5pm are usually quieter than midday.
  • Don’t be shy: When demand is high, it’s vital that space is used as efficiently as possible. So please don’t be afraid to sit next to someone you don’t know – make use of the spaces that are available, and if studying in a group, consider splitting into smaller groups if it makes finding space easier.

 

Keep up to date with the latest study space and Library refurbishment news on our Library refurbishment webpage.

Katie Moore, Trainee Liaison Librarian

Problem accessing ScienceDirect content via Summon

Open laptop with notepadWe are experiencing intermittent problems when accessing ScienceDirect articles via Summon from off-campus.

Problem

When you try to access an item you have located via Summon, usually you should be prompted to login to the University Single Sign On login page before being directed to the resource (with access).

Due to an issue with Summon and the authentication method we use for the ScienceDirect platform, the Single Sign On login is not loading for every ScienceDirect result found in Summon. You will still be directed to the article, but without the Single Sign On login. If you are off-campus you will not be recognised as a University of Reading member, and therefore will not be granted access.

If you are on-campus you should have access automatically due to IP address recognition.

Workaround

To avoid this issue, you can navigate to the journal you require via the E-journals Finder (please search here with the journal rather than article title). When you reach the ScienceDirect platform you will need to use the search function or select the correct volume/issue to find your article.

Alternatively you can use Summon to find ScienceDirect articles, but when you reach the ScienceDirect platform, if the “Purchase PDF” option is displayed – indicating you do not have access – you will need to login via the institutional login:

  • Please click “Sign In” towards the top right of the webpage
  • Please then select “Other institution” on the right, as per the below screenshot (please do not select OpenAthens)  

 

 

 

 

 

 

 

  • Please then search and select “University of Reading”

 

 

 

 

 

 

 

 

  • You should then be prompted to login via the University Single Sign On, and then directed back to the article with access

 

If you have any on-going issues, please feel free to contact us via eresourceshelp@reading.ac.uk or by submitting an e-resources problem report form.

 

Lucy Ardill, E-resources Team

 

 

Settle up before you go!

Settle up before you go!

If you are graduating this summer then please don’t forget to return your loans and clear your account before you go. If you have any outstanding fines or bills you can pay online via the Campus Card Portal or at the Ground Floor Information Desk now situated in the URS Building.

Before you leave don’t forget to return:

  • Standard loan, 7-day loan and journal items to the Library Building
  • Course Collection items to the URS Building

Money left on your card?

Save the pennies and avoid having any leftover money on your Campus Card at the end of your course. When you top-up your card via the Campus Card Portal there is now no minimum amount you have to spend. This means you can top-up exactly what you need to see you through to the end of term!

Membership after you graduate

If you are interested in borrowing from the University Library after you graduate, annual Library membership is half-price at £45! Alternatively, if you are beginning a new course at UoR next session you can apply for membership over the summer for a reduced charge of £20. Registrations for membership can be made at the Ground Floor Information Desk in the URS Building.

Holly Thomas, Library User Services

Restricted Library/URS entry for exam-time

Rows of small tables and chairs set out for examsFrom Wednesday 4 April until Friday 8 June, overnight and all weekend Library space is reserved for University Campus and Library Card holders only. This is to prevent disruption to our own revising students from non-University members, right until their last exam is over.

Restrictions apply to both our buildings:

  • Library Building (Monday to Sunday 17:00 – 22:00)
  • URS Building (Monday to Thursday, 17:00 – 08:00; Friday 17:00 – Monday 08:00)

We operate a ‘no card, no access policy’ and reserve the right to refuse access to anyone, including University members, who cannot identify themselves adequately.

How card-holders get in

University of Reading Campus Card-holders and Library Card-holders are welcome at all times. However, during restricted times, when other doors are locked, please enter by the right-hand doors of both the Library and URS Buildings.

  • University members gain automatic entry by placing their Campus Card on the ‘proximity reader’ beside the right-hand door.
  • Library Card holders must show their card to staff to gain entry. Please knock for attention if staff are not right beside the door.

Restrictions for visitors

4 April – 8 June 2018  Members of the public without cards are only admitted weekday daytimes:

  • Library Building (Monday to Friday 09:00 – 17:00)
  • URS Building (Monday to Friday 08:00 – 17:00)

Regrettably, they may not use study spaces here as these are required by our own students revising for exams. Visitors are encouraged to look to their own school, college or public library for study space.

As always, our policy is that children in the Library must be accompanied by a responsible adult.

We apologise to visitors unable to use Café Libro during restricted periods. Please try another outlet on campus or at Christchurch Green.

UoR campus card faulty?

Should your University Campus Card fail to open our doors with the card reader, please ask Campus Card Services to fix the fault via their Campus Card non-residential door access report form or email cardfinance@reading.ac.uk.

Alternative study space during Library refurb

UoR students can also use additional study space listed on the Library Refurbishment Project page.

Katie Moore, Trainee Liaison Librarian for
Sue Egleton, Associate Director (Systems & User Services)

Make your dissertation stand out by using Special Collections – info tip

Are you planning your dissertation? You might want to consider using the University’s Special Collections of archives, manuscripts and rare books.

Why use Special Collections?

Students looking at a rare book from the University of Reading Special CollectionsOur collections include rare books, manuscripts, records, letters, photographs, maps and drawings. Using this type of material can add a unique dimension to your work and enliven your dissertation. You could, for example, encounter the annotations of previous readers in a book and discover what they thought of a text, get a glimpse of the inner workings of a farm or a publishing company by looking at their records, or find out how new discoveries in your discipline were communicated and disseminated at the time.  You are also much more likely to produce original research, which will help you gain you a better mark, and you will develop valuable research and critical thinking skills.

Walking into Special Collections can sometimes seem daunting – but it doesn’t have to be! We’re helpful folk down here, and we’re always happy to get you started. The University’s Special Collections are available for all students in the University, and you can access over 150 important collections covering a wide range of arts and humanities, science and social science discipline areas.

In the past, students have used Special Collections to research a wide range of subjects, including:

  • A collection of historical postcardsMills & Boon romantic fiction
  • Botanical illustration
  • Robinson Crusoe
  • The publishing industry
  • The history of mathematics
  • Beekeeping
  • Farming records
  • Women’s history
  • Children’s literature
  • Architectural history

Finding items on your research topic

Rare book spinesYou may be surprised at the variety of material you can access to support your research! See the A-Z list of collections or our list of featured items for a flavour of what’s available.

Try the following to see if there is useful material for your research project:

Using Special Collections

A Wizard of Oz illustrationItems from our collections cannot be borrowed, but they can be consulted in our reading room. You’re advised to plan ahead and contact Special Collections prior to your visit, so that we can have the material ready for you for when you arrive. We are based on the London Road campus, in the same building as the Museum of English Rural Life.

Go to the Special Collections website for more useful information on using the service.

This is one of a series of tips to help save you time and effort finding or using information.

This tip was written by Erika Delbecque & Fiona Melhuish, Special Collections Librarians.

Help us stop Library@URS desk hogging!

Library's 'Looking for study space?' card in red and greyPlease help us share the study space in the URS building fairly. It is fine to pop over to the Library building for a book and return to your desk within a short time. However, we think it unfair for students to reserve desks with their belongings for long periods when other students want to use that space.

If you find unattended study places apparently ‘booked’ with clothes, stationery and the like, please ask Library staff for support at either the URS Reception desk by the main entrance or the URS Information Desk next to the Course Collection on the ground floor. We will give you a timed warning card you can place on the abandoned stuff. Put the belongings to one side and sit down. If the owner returns within the hour, they are entitled to the space back. If not, you can sit there. Also ask staff to help explain, should anyone returning after an hour complain.

Where unattended stuff hasn’t been moved overnight, staff will remove it to URS Reception. If it is not claimed by the next morning, it will be taken to Palmer Reception, the centre for all lost property in the University.

Ruth Ng, Liaison Librarian on behalf of
Sue Egleton, Associate Director, Systems & User Services.

Library and URS at Easter

Library closed Thur 29 March to Tues 3 April

The Library and URS Building will close at 17:00 on Wednesday 28 March for the University Easter closure period. We will reopen at 08:30 on Wednesday 4 April. You can always view our full opening hours on our website.

Help while we’re closed

If you need help while we’re closed you can chat online via the blue ‘Virtual Enquiry Service’ box on the Library homepage! This service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.

Borrowing over Easter

Revising this Easter vacation? It’s not all bad! The Library makes getting those crucial textbooks even easier for you. It will be ‘business as usual’ with loan periods remaining the same in vacation as all term.

So keep checking your account and renewing your loans unless someone else recalls them. No items will be due back over the closure period and we’ll email you if your loans are recalled! You can return items at the Library even when we’re closed or you can even post them back to us. If you’re ever unsure, you can contact us.

Study spaceEaster chicks

All of the group study rooms in Library@URS will be open from 6pm on Friday 23 March until the start of next academic year (except during the University’s Easter closure period). If you ever need to find study space just check our Study Space map to find a place or use the Free Room Finder online tool which displays rooms available for immediate use.

Holly Thomas, Library User Services

 

 

Get your closed access requests in soon!

Last collections before Easter closure

If you want to use items from the Store or Closed Access before Easter chicksEaster make sure that you get your requests in on time!

  • Off-Site Store will need to be requested before 08:30 on Monday 26 March.
  • Closed Access items will need to be requested before 10:30 on Wednesday  28 March.

Normal service will resume on Wednesday 4 April with the first Closed Access collection on that day and the first Store collection on Thursday 5 April.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access‘ information page.

Holly Thomas, Library User Services

Study space on campus: Spring update

Whiteknights mapHere’s some info to help all you students, working hard on assignments/projects/dissertations/revision, find study space facilities across campus.

600-800 Library@URS study spaces

There are around 600 study spaces in the URS building term-time weekdays, which increases to around 800 at weekends and during vacation periods when the Large Lecture Theatre is not in use (there is a limit on the total occupancy of the building for fire safety). The closed rooms will therefore be reopened permanently during Library@URS opening hours from 6pm on Friday 23 March until the start of next academic year (except during the University’s Easter closure period).

900 more spaces across campus

As well as the URS Building, there are more than 900 other study spaces across the Whiteknights and London Road campuses. To help make it as straightforward as possible for you to find study space during this period, we’ve summarised the resources available as follows:

  1. Study Space Map

The University has had great feedback from students who have used this Study Space map to find alternative study space, in addition to that offered in the URS Building;

  1. Free Room Finder

The Free Room Finder online tool displays rooms available for immediate use and you can search based on campus area, time needed, and/or capacity required;

  1. PDF study space list

Updated every term, this list highlights spaces across our campuses that can be used for study (subject to scheduled teaching or departmental use);

  1. Live list of available PCs

This PC availability webpage shows where there are PCs available on campus in real time;

  1. RUSU’s The Study and The Study@TOB2

Study spaces available for all campus card holders;

  1. Extended Chancellor’s building opening hours

This building is available to use as study space from 6-9pm Monday to Friday during term time and also at weekends (between 10am and 6pm) at the discretion of the Library supervisor if study space in the URS Building becomes full. If you are having difficulty finding a study space in the URS building at the weekend please talk to Library staff at the Library@URS Ground Floor Information Desk;

  1. Additional study space at Eat at the Square

Eat at the Square will be open after lunch from 3-6pm Monday to Friday during term time, providing additional study space as well as refreshments from The Grumpy Mule;

  1. Central Room Booking service

Students can book rooms on campus in advance, for example, for group study;

  1. Anti-desk-hogging service in the Library@URS building

Help Library staff make the most of Library@URS space: If you see unattended spaces ‘booked’ with belongings, speak to staff at the Reception or the Information Desk on the Ground Floor;

  1. NOISYCHAT service in Library@URS building

Please text Library staff quietly if you experience noise in a silent study area and they will investigate as soon as they can.

Study space in Halls

The University has been working to create more than 100 new study spaces across our Halls of Residence, which includes refurbishing spaces so that they are more suitable for productive study. The spaces will be located in Wessex Library, St George’s Computer Room, Wantage Computer Room, Stenton JCR, Childs JCR and Mackinder JCR. It originally hoped these spaces would be ready by the end of February – unfortunately, although the refurbishment work is complete, we have experienced some unforeseen delays with our furniture supplier, which now means that the spaces will be ready in late March. The supplier is working hard to deliver the furniture within the next couple of weeks, and we will of course let you know when the spaces are ready to use.

In the meantime, there are other spaces in Halls that can be used for study, including the Bridges JCR, Benyon JCR and Sherfield Bar. Please call the Halls Hotline if you’re not sure where these spaces are or want to check opening times.

More on Library Refurb

Keep up to date with the latest study space and Library refurbishment news on our Library refurbishment webpage.

University Communications/Library Marketing Co-ordinator, Rachel Redrup

Temporary noise disruption possible

You may experience some noise disruption in the silent study Room G29 on the Ground Floor of the URS Building this week as windows are being replaced in the Wager building, which is just behind the URS building.Black young man in headphones and Asian young woman seated at Library study table

From time to time, construction noise can be heard in Room G29.  It is anticipated that the work on the elevation facing the URS Building will be completed in the next few days.  If you are finding the noise intrusive, please use the Silent Study rooms on the 2nd floor.

Remember you can always use the online room finder to locate alternative study areas.

We apologise for any inconvenience caused.

Rebecca Ashley, Senior Library Assistant for Sharon Hill, LUS Team Leader

Count on statistics – info tip

You’ve come up with a great argument for your essay, but how do you prove it one way or the other? Well, one way is by using statistical evidence to support your position, and it might just get you a few extra marks as well.

What statistical sources are available?

Pie chart showing energy sourcesThe Library can provide you with access to a wealth of statistics covering a wide range of countries and subject areas.

The best sources of current statistics are online. For help on where to start looking go to the detailed guide to finding statistics.

A host of British statistics, covering agriculture, the environment, business, economic indicators, law, health, population and education, are freely available via the Office for National Statistics or as part of the Census data.

European statistics covering many of the same areas as the British statistics are available via the Eurostat service.

Comparative international statistics are produced by a number of bodies, the FAO, UNESCO, the IMF, the OECD and the World Bank amongst others, and many of these are available via the UK Data Service (don’t let the name fool you). You do have to register separately with this provider but it is free.

If statistics are particularly relevant to your subject area, your liaison librarian may have written a guide to statistical sources in your subject – check for one for your subject.

Some historical statistics are available online, for example in International Historical Statistics Online, but you may also find what you are looking for amongst our books and periodicals. Search the Enterprise catalogue and include the words ‘statistics’ with the subject of your choice. Try not to be too specific – a more general search will produce better results.

If you need help interpreting the statistics you find then why not ask for help from Maths Support.

Need further help?

If you need further help contact your subject liaison librarian who will be happy to help!

This is one of a series of tips to help you save time and effort finding or using information.

This tip was written by Gordon Connell, Liaison Team Manager for Business & Social Sciences.