COVID-19 update: Library services move fully online

Silvery-gold clad University of Reading Library buildings in distance, surrounded by green trees, green grass in foregroundIn line with the University’s move to online teaching, the University Library moved services fully online with effect from Monday 23 March 2020.  Please be assured that we will continue to provide you with our services.  We will ensure that all online resources and additional online help are available to you during the current, unprecedented public health situation.

Using Library online services

A significant proportion of our resources are already available online. There will be no change to this service and everything that you previously used will continue to be available. A simple way to find existing and new resources in your subject is to check our online subject guides: the new COVID-19 tab lists extra resources provided to UoR during the lockdown period.

Online resources

Undergraduate and post-graduate taught course students: you can still access UoR online reading lists directly and via Blackboard. Many of the items on your reading lists are accessible online, with some lists fully available online.

For your research, you can still access e-resources through the Library website, to find our extensive collection of e-books, e-journals and databases. The following tools will help you:

Online Library help and assistance

All Library staff are still available to help and assist with your studies and research.

Library materials currently on loan

Whilst the Library building remains closed the printed book collection will not be available.  If you currently have books on loan that are due back do not worry!  We will automatically renew them for you so that you do not get fined.  And if you incur any fines during this period of online working you will not be charged.  Books that you currently have on loan will not be recalled and you will not be expected to return them whilst the building is closed.  If you want to place a reservation (hold) on a book you can continue to do so and we will seek to satisfy your request.  For loan and general enquiries, please email library@reading.ac.uk

Interlibrary loans

You can still request Inter-Llibrary Loans in the usual manner, completing the online request form.  If you currently have Inter-Library Loans (books) from another library do not worry, we will arrange for the return date to be extended for you.  For Inter-Library Loan enquiries, please email ill@reading.ac.uk.

Other enquiries

If you have any other enquiries or require any additional support, please email library@reading.ac.uk.

Look out for further Library service updates on the Library websiteUniversity Library News blog, Twitter and Facebook.

Stuart Hunt, Director

Library refurbishment: return to a single Library building

Chairs in front of a long enquiry counter where on the other sides a librarian sits talking on phone. Two people are talking across the far end of the counter.

Come to the Library building Welcome Desk where Library staff have relocated to assess all your library-related queries!

Library refurbishment has reached the significant point where services and study space return to one single building! Most services are already up and running in the Library building, with our contractors moving study space furniture and PCs back from the Library@URS building over the next days. The Library@URS building is now closed, as of 2 July 2019.

Services in the Library building

Books on shelves to left of table and chairs with packing crates sticked to right.

Overnight loan books moved back to the Library building to form Short Loan (formerly Course Collection) on the Ground Floor. You also collect ‘Holds’ here now.

Services now returned to the Library building include Library User Services’ Ground Floor Welcome Desk; the Short Loan collection of overnight loan material (formerly Course Collection); and the Holds shelf where you can collect requested material. Come to the Library building once more to receive Study Advice and Maths Support, or help from your subject’s Liaison Librarians.

Small beared-person behind counter helps long-haired person sitting on a stool infront of him.

Receive IT help in person at the IT Service Desk on the Library’s 1st Floor!

The IT Service Desk is now restablished on the 1st Floor, where more and more PCs will arrive to create an area for individual and group PC study, with two teaching rooms.

People sit on seats outside large building with glass front and metalic brown cladding.

Try out communal benches for groups or single seats for individual reading outside the Library Café this summer!

You may already know the well-established Library Café, but do try out the smart, new outside seating which includes communal benches for groups, and single seats for individual reading.

Coming to the Library building soon!

Quiet and group study area seating is due to return to the 3rd and 4th Floors over the next weeks. (We anticipate refurbishment of the 2nd Floor to be completed in time to reopen in August.)

View of construction site from above,. One shelter is roofed, another has beams raised above a concrete pad.

New cycle shelters are under construction, in line with the University’s environmental policies.

Work continues in several areas, including on new cycle shelters – which can be viewed from the new lift stairs – so note that there may still sometimes be noise and disruption in the Library building. Although the Library@URS is closing, a variety of alternative study space options remain across campus.

Further information

Library refurbishment forms part of the University’s ambitious 2026: Transform capital investment programme, which focuses on improving campus facilities and supporting the student experience by the University’s 100th anniversary of its charter.

To keep up to date with the latest Library refurbishment news, please visit the Library refurbishment webpage and look out for posts on this Library blog.

Rachel Redrup for University Communications

Getting help out of staffed Library hours!

Blue and grey web icon used for Virtual Enquiry Service online chat

Did you know that if you have a library-related problem when University of Reading Library staffed services aren’t available you can chat online via the blue ‘Virtual Enquiry Service’ box on the Library webpage?

The Virtual Enquiry Service is available outside of normal staffed hours (See our opening hours webpage for more information).

The service is staffed by professional librarians from around the world working remotely to answer your queries from our website and other information we’ve supplied. So please don’t be alarmed if you find yourself chatting with a Librarian from the United States!

You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during our staffed hours.

During staffed Library service hours, please do continue to contact UoR Library staff to help with your enquiries!

Matthew Pearson, Library User Services.

Library refurbishment update

Room of empty circular and hexagonal desks with chairs

Next session, the Library’s 1st Floor will become a PC area for individual and group study, with PC teaching rooms and the IT Service Desk. PCs will be installed over the summer, arriving soon.

Library refurbishment continues to progress well across all remaining areas.

Outside, you will have noticed the change of access to the Library, with both doors at the main entrance now open. Access will change again as external works progress. Hard and soft landscaping will continue as well as planting of shrubs. Steel work is also being delivered for the new bike shelters, which will be installed shortly.

On the inside the PCs from Library@URS will be move back to the Library building in the next few weeks.

As works continue there may sometimes be noise and disruption. Alternative study spaces are available in the Library@URS building for the time being, as well as a variety of alternative study space options across campus.

This refurbishment forms part of the University’s ambitious 2026: Transform capital investment programme, which focuses on improving campus facilities and supporting the student experience by the University’s 100th anniversary of its charter.

Further information

To keep up to date with the latest Library refurbishment news, please visit the Library refurbishment webpage and look out for posts on this Library blog.

Rachel Redrup for University Communications

Use other libraries with SCONUL Access scheme

Are you going home for a break but still want to get some research done? Or are you someone thinking of visiting our Library and want your own access card to make your visits here that much easier?

Then follow the instructions below to see if you could join the SCONUL scheme!

What is SCONUL?sconul logo

The SCONUL Access scheme is a reciprocal relationship between many university libraries across the UK and Ireland allowing members of the different institutions to make use of each other’s libraries.

What access can I get?

Depending on whether you are a full or part-time student, an undergraduate, postgraduate or staff member, you could be eligible for borrowing books or reference access to other SCONUL Access member libraries.

How do I apply?

Go to the SCONUL Access participating libraries page and select your status and home institution.  You will then see a list of all the libraries that you are eligible to use. Select the library that you wish to use and click on the ‘apply for access’ button and complete the online form.

You will receive an email authorizing your registration at all the libraries you are eligible to join.  Simply take your email and University Campus Card along to the Library you wish to access and you will be issued with your own access or library card.

Remember you only need to apply once – you can use the same email to join as many libraries as you want!

Note: Not all libraries are members of the scheme, and not all members of the scheme accept all types of users. Each library participating in SCONUL Access chooses which types of users to accept under the scheme. The SCONUL Access participating libraries page will only the display the ones you can use. If you are unsure please contact the Library.

Further information

If you are a current University of Reading student or staff member looking to use another institutions library please follow the link here.

If you are a member of another institution looking to use the University of Readings Library resources please follow the link here

Matthew Pearson, Library User Services

Get ready for summer vacation borrowing

Term will end on Friday 14 June and standard loans will be extended for all taught students from Thursday 6 June.

Any standard loans borrowed by undergraduates or taught postgraduates will have their due date extended until 1 October or until the end of your course, whichever is earlier and will not be recalled.

For all other Library members standard loans will continue as normal, meaning they can be recalled.

7-day and Overnight loans operate as normal throughout the vacation for all users.  Please continue to check your Library account as fines will accrue on any overdue 7-day and Overnight loan items.

Remember:

  • Standard loans – yours all summer if you are an undergraduate or Masters student!
  • 7-day loans – loan periods remain the same for all users.
  • Keep checking your emails and Library account for any recall notices.
  • Course Collection loans – remain the same, due back at 11:00am the next day.
  • Fines – pay online via the Campus Card Portal, in person at the Information Desk, or over the phone.

More Information

Please visit our website for more information.

Matthew Pearson, Library User Services

Last call for Store and Closed Access requests!

Get your requests in before our deadlines to collect items in time for the Easter closure that are not found on our subject floors! 

  • Off-Site Store items will need to be requested before 08:15 on Monday 15 April
  • Closed Access items will need to be requested before 10:30 on Tuesday 16 April.

Normal service will resume on Tuesday 23 April with the first Closed Access collection on that day and the first Store collection on Thursday 25 April.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access‘ information page or our Store items video guide.

Matthew Pearson, Library User Services

Borrowing and opening hours over Easter

With the Easter vacation approaching, make sure you know our upcoming opening hours and borrowing policies for the break!

Opening hours

Our opening hours will be changing over the Easter Vacation period.

Between Monday 1 and Friday 5 April the Library Building will be open from 09:00-17:00.

Between Monday 1 and Friday 5 April the Library@URS Building will be open from 08:30-19:00.

Between Saturday 6 and Tuesday 16 April we will revert to normal term-time opening hours. 

Both Library buildings will be closed for the University Easter Closure between Wednesday 17 and Monday 22 April.

Please see our opening hours webpage for more information.

Borrowing

To help with all that revision over the break, it will be ‘business as usual’ with loan periods remaining the same in vacation as all term. However, no items will be due for return between Wednesday 17 and Monday 22 April; during the University closure period.

Please keep up to date with your Library account as due dates could change as items are recalled.

More information

Please visit our website for more information. 

Matthew Pearson, Library User Services.

Use other libraries with SCONUL Access scheme

Are you going home for a break but still want to get some research done? Or are you someone thinking of visiting our Library and want your own access card to make your visits here that much easier?

Then follow the instructions below to see if you could join the SCONUL scheme!

What is SCONUL?sconul logo

The SCONUL Access scheme is a reciprocal relationship between many university libraries across the UK and Ireland allowing members of the different institutions to make use of each other’s libraries.

What access can I get?

Depending on whether you are a full or part-time student, an undergraduate, postgraduate or staff member, you could be eligible for borrowing books or reference access to other SCONUL Access member libraries.

How do I apply?

Go to the SCONUL Access participating libraries page and select your status and home institution.  You will then see a list of all the libraries that you are eligible to use. Select the library that you wish to use and click on the ‘apply for access’ button and complete the online form.

You will receive an email authorizing your registration at all the libraries you are eligible to join.  Simply take your email and University Campus Card along to the Library you wish to access and you will be issued with your own access or library card.

Remember you only need to apply once – you can use the same email to join as many libraries as you want!

Note: Not all libraries are members of the scheme, and not all members of the scheme accept all types of users. Each library participating in SCONUL Access chooses which types of users to accept under the scheme. The SCONUL Access participating libraries page will only the display the ones you can use. If you are unsure please contact the Library.

Further information

If you are a current University of Reading student or staff member looking to use another institutions library please follow the link here.

If you are a member of another institution looking to use the University of Readings Library resources please follow the link here

Matthew Pearson, Library User Services

Use other libraries with SCONUL Access scheme

Are you going home for the holidays but still want to get some research done? Or are you someone thinking of visiting our Library and want your own access card to make your visits here that much easier?

Then follow the instructions below to see if you could join the SCONUL scheme!

What is SCONUL?sconul logo

The SCONUL Access scheme is a reciprocal relationship between many university libraries across the UK and Ireland allowing members of the different institutions to make use of each other’s libraries.

What access can I get?

Depending on whether you are a full or part-time student, an undergraduate, postgraduate or staff member, you could be eligible for borrowing books or reference access to other SCONUL Access member libraries.

How do I apply?

Go to the SCONUL Access participating libraries page and select your status and home institution.  You will then see a list of all the libraries that you are eligible to use. Select the library that you wish to use and click on the ‘apply for access’ button and complete the online form.

You will receive an email authorizing your registration at all the libraries you are eligible to join.  Simply take your email and University Campus Card along to the Library you wish to access and you will be issued with your own access or library card.

Remember you only need to apply once – you can use the same email to join as many libraries as you want!

Note: Not all libraries are members of the scheme, and not all members of the scheme accept all types of users. Each library participating in SCONUL Access chooses which types of users to accept under the scheme. The SCONUL Access participating libraries page will only the display the ones you can use. If you are unsure please contact the Library.

Further information

If you are a current University of Reading student or staff member looking to use another institutions library please follow the link here.

If you are a member of another institution looking to use the University of Readings Library resources please follow the link here

Matthew Pearson, Library User Services

Keep borrowing over the Christmas holidays!

University Library in snow with fir tree in foreground

The end of the Autumn term is rapidly approaching! Have you checked what our opening hours are over the Christmas vacation? Or do you know when your items have to be returned by over the University closure period?

Opening hours

Autumn term will end on Friday 14 December as the Christmas vacation begins the following day, Saturday 15 December. This means that the opening hours of both University Library buildings will change.

Please note that both Library buildings will be open on the weekends of 15/16 December, 22/23 December and 5/6 January but as self-service only.

The Library buildings will also be closed over the University Christmas closure between Monday 24 December and Tuesday 1 January.

Please see our opening hours page on our website for more information.

Borrowing

With textbooks in increasingly high demand even after the end of term, we’ve made sure our policy ensures fair access to all. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term. This means that items will not be issued to cover the whole Christmas vacation.

Just keep renewing your loans unless or until someone else recalls them … so keep checking your University account! You can even return loans by post if you prefer. If your account is blocked please contact the Library and we will discuss the situation with you.

This means you can place holds on books on loan in vacations. The threat of fines on non-returned books should help Library users return them for you!

What about Christmas holidays and Uni Closure?

We know the short Christmas break also spans public holidays and the Christmas University Closure period, so we’ve made special allowances. Any journals, 7-day loans or Course Collection items borrowed from Friday 14 December until the Christmas University Closure will be due back on Wednesday 2 January (by 11:00 for Course Collection items).  No items will be due back between Friday 21 December and Monday 1 January.

Happy holidays!

Matthew Pearson, Library User Services

Teaching and study space in Library@URS

From 1 October, the University has temporarily converted two more Library@URS rooms for teaching. Although less study space is available here on term-time weekdays, remember you can use alternative study space available across campus, as well as the new group and quiet study areas recently opened in the Library building.

Changing rooms!

With the temporary closure of some teaching rooms in the Palmer building for remedial work, two of the rooms on the second floor of the Library@URS (2s21 and 2n09) have been converted to teaching rooms. When these aren’t in use for teaching they can be used for study. However, owing to fire regulations regarding the safe capacity of the URS building, more group study rooms on the second floor will be closed while teaching rooms and the Large Lecture Theatre may be in use.

All group study rooms will be open for use from 18:00 on Fridays until 08:00 on Mondays during term time, as well as all throughout the vacations and summer term. All other quiet and silent study rooms on the north side of the building will remain open throughout. You can still use the group study rooms on the Library@URS ground floor.

Study space in the Library

The Library’s newly re-opened Ground Floor offers quiet study seating options, while the 1st Floor provides a range of group study seating options. Please bear in mind that Library refurbishment continues on these and other floors until autumn 2019 and it will sometimes be noisy or disruptive. Read more about the newly opened spaces in the Library here.

Alternative study spaces across campus

In addition to Library spaces, there are still around 1,500 study spaces available across the Whiteknights and London Road campuses. These are listed on the Student Services pages about alternative study space available across campus or the ‘Find study space beyond the Library’ section of the Library Refurbishment Project page. Do bookmark this on your laptop or mobile to find it easily later!

Further information

To keep up to date with the latest study space and Library refurbishment news, please visit the Library refurbishment webpage and this Library blog.

Katie Moore, Trainee Liaison Librarian