Out-of-hours virtual enquiry service

It’s fine to contact UoR Library staff during staffed service hours, but what can you do out-of-staffed-hours overnight, or when the Library Building is closed (such as during the University Easter Closure 12-17 April)? From today, you chat online via the blue ‘Virtual Enquiry Service’ box appearing on the Library webpage at these times!

This service is staffed by professional librarians working remotely to answer your queries from our website and other information we’ve supplied.  You can keep an email transcript of the chat. If they can’t resolve a particular issue they’ll refer you back to us during staffed hours.

UoR Library has subscribed to this service in the third tranche of UK higher education libraries to join under a SCONUL agreement with OCLC.

Rachel Redrup, Marketing Co-ordinator for
Sue Egleton, Associate Director (Systems & User Services)

Restricted Library/URS entry for exam-time

Rows of small tables and chairs set out for examsFrom Monday 3 April until Friday 9 June, overnight and all weekend Library space is reserved for University Campus and Library Card holders only. This is to prevent disruption to our own revising students from non-University members, right until their last exam is over.

Restrictions apply to both our buildings:

  • Library Building (Monday to Sunday 17:00 – 22:00)
  • URS Building (Monday to Thursday, 17:00 – 08:00; Friday 17:00 – Monday 08:00)

We operate a ‘no card, no access policy’ and reserve the right to refuse access to anyone, including University members, who cannot identify themselves adequately.

How card-holders get in

University of Reading Campus Card-holders and Library Card-holders are welcome at all times. However, during restricted times, when other doors are locked, please enter by the right-hand doors of both the Library and URS Buildings.

  • University members gain automatic entry by placing their Campus Card on the ‘proximity reader’ beside the right-hand door.
  • Library Card holders must show their card to staff to gain entry. Please knock for attention if staff are not right beside the door.

Restrictions for visitors

3 April – 9 June 2017  Members of the public without cards are only admitted weekday daytimes:

  • Library Building (Monday to Friday 09:00 – 17:00)
  • URS Building (Monday to Friday 08:00 – 17:00)

Regrettably, they may not use study spaces here as these are required by our own students revising for exams. Visitors are encouraged to look to their own school, college or public library for study space.

As always, our policy is that children in the Library must be accompanied by a responsible adult.

We apologise to visitors unable to use Café Libro during restricted periods. Please try another outlet on campus or at Christchurch Green.

UoR campus card faulty?

Should your University Campus Card fail to open our doors with the card reader, please ask Campus Card Services to fix the fault via their Campus Card non-residential door access report form or email cardfinance@reading.ac.uk.

Alternative study space during Library refurb

UoR students can also use additional study space listed on the Library Refurbishment Project page.

Rachel Redrup, Marketing Co-ordinator for
Sue Egleton, Associate Director (Systems & Services)

Get Closed Access/Off-site Store requests in soon!

Easter vacation is here and it will soon be your last chance to make Closed Access and Off-site Store requests before the University Easter closure (Wednesday 12 April – Monday 17 April). You will need to request:

  • Off-site Store items before 08:30 on Monday 10 April
  • Closed Access items before 10:30 on Tuesday 11 April

Normal service for Closed Access will resume on Tuesday 18 April, the day we reopen after Easter. Our Off-site Store collection service will resume on Thursday 20 April.

When you return on Tuesday 18 April, any requested Closed Access and Off-site Store items will be available for collection from the URS Building.

For more information and detailed instructions on how to make Closed Access and Store requests, check out the ‘Requesting items from Store and Closed Access information page and our opening hours page.

Lucy Shott, Library User Services

Loan periods same over Easter vacation – keep renewing!

Basket of eggsRevising this Easter vacation? It’s not all bad! The Library makes getting those crucial textbooks even easier for you. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term.

So keep checking your account and renewing your loans unless or until someone else recalls them. If your loans are recalled, we’ll email you! You can return items at the Library or you can even post them back to us.

This also means you can still place holds on books on loan in vacation. The threat of fines on non-returned books should help Library users return them for you!

Extra time for closure days!

We know the short Easter break also spans public holidays and the Easter University Closure (Wednesday 12 April to Monday 17 April – see our Opening hours page for more information), so we’ve made some special allowances.

Any journals or 7-day loan items borrowed from Wednesday 5 April until the Easter University Closure will be due back on Tuesday 18 April. Any Course Collection items borrowed after 16:00 on Tuesday 11 April will be due back by 10:00 on Tuesday 18 April.

Where do I return items after vacation?

Remember! When you return for the beginning of Summer term (Tuesday 18 April) many Library services will have moved to the URS Building.

From Tuesday 18 April you should return:

  • Course Collection items to the URS Building
  • Standard loan, 7-day loan and journal items to the Library Building

Lucy Shott, Library User Services

Loan periods same over vacation – keep renewing!

Pine tree covered in snowWith textbooks in increasingly high demand even after the end of term, we’ve made sure our policy ensures fair access to all. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term. This means that items will not be issued to cover the whole Christmas vacation.

So just keep renewing your loans unless or until someone else recalls them. If the book needs to come back, we’ll email you … so keep checking your University account! You can even return loans by post if you prefer. If your account is blocked please contact the Library and we will discuss the situation with you.

This means you can place holds on books on loan in vacations. The threat of fines on non-returned books should help Library users return them for you!

What about Christmas holidays and Uni Closure?

We know the short Christmas break also spans public holidays and the Christmas University Closure (Friday 23 December to Monday 2 January – see our Opening hours page for more information), so we’ve made special allowances. Any journals, 7-day loans or Course Collection items borrowed from Friday 16 December until the Christmas University Closure will be due back on Tuesday 3 January (by 10:00 for Course Collection items). No items will be due back between Friday 23 December and Monday 2 January.

Happy holidays!

Lucy Shott, Library User Services

Contractor appointed for Library refurbishment

Artists impression og refurbished library

The University has appointed the award-winning firm, ISG Fit Out Ltd. as the contractor for the Library refurbishment. Our Procurement and Estates & Facilities teams collaborated to select ISG Fit Out as the best contractor for this project, based on their competitive costing, quality assurance and technical suitability. We will now be working with ISG Fit Out to share detailed outlines of the redevelopment, including early works taking place this summer.

This major redevelopment continues the popular refurbishments of the upper Library floors carried out in 2013–2014, and will deliver further benefits and improvements for you. On the Ground and First floors, study space will be increased, security will be improved, an improved service for borrowing and returning books will be put into place and the café space will be extended. Throughout the building, new lifts will be installed to provide better disabled access, additional toilets will be added and energy services (including heating and ventilation) will be optimised.

The Library will remain open and fully operational throughout the redevelopment.

Important information about the project, such as the provision of alternative study space and notice of disruptive works will be shared with you all at the earliest possible time.  See an indicative overview of the project and further details of the redevelopment at www.reading.ac.uk/library/refurb. Please remember to check back regularly for new project updates here or on the University Library News blog where day-to-day advice will be given to Library users throughout the project.

Rachel Redrup, Library Marketing Co-ordinator

Leavers! Settle up before you go

Graduattion2It will soon be time to close one Library account … and maybe also open another?

Settle up before you go!

If you are graduating this summer then please don’t forget to return your loans and clear your account before you go. If you have any outstanding fines or bills you can now pay online as well as in the Library.

Membership after you graduate

If you are interested in borrowing from the University Library after you graduate, annual Library membership is half-price at £45! Alternatively, if you are beginning a new course at UoR next session you can apply for membership over the summer for a reduced charge of £20.

Rachel Redrup, Marketing Co-ordinator

Restricted entry for exam-time

Rows of small tables and chairs set out for examsFrom Thursday 31 March until Friday 10 June, Library space is reserved for University Campus and Library Card holders overnight and all weekend (Monday to Thursday, 17:00 – 08:00; Friday 17:00 – Monday 08:00).  This is to prevent disruption to our own revising students from non-University members, right until their last exam is over.

We operate a ‘no card, no access policy’ and reserve the right to refuse access to anyone, including University members, who cannot identify themselves adequately.

HOW TO GET IN – CARD-HOLDERS

University of Reading Campus Card-holders and Library Card holders are welcome at all times. However, during restricted times, the revolving door will be locked, so please enter by the right-hand Library door.

  • University members gain automatic entry by placing their Campus Card on the ‘proximity reader’ beside the right-hand door.
  • Library Card holders must show their card to staff to gain entry. Please knock for attention if staff are not right beside the door.

RESTRICTIONS FOR VISITORS

Members of the public without cards are only admitted weekdays 08:00–17:00, 31 March -10 June 2016. Regrettably, they may not use study spaces here as these are required by our own students revising for exams. Visitors are encouraged to look to their own school, college or public library for study space.

As always, our policy is that children in the Library must be accompanied by a responsible adult.

We apologise to visitors unable to use CaféLibro during restricted periods. Please try another outlet on campus or at Christchurch Green.

CAMPUS CARD FAULTY?

Should your University Campus Card fail to open the Library’s front door with the card reader, please ask Campus Card Services to fix the fault via their Campus Card non-residential door access report form or email cardfinance@reading.ac.uk.

Alternative UoR Study space

Remember that UoR students can also use alternative study space provided by the University during exam-revision time across campus.

 Rachel Redrup, Marketing Co-ordinator

Summer Library refurbishment and study arrangements

Artists impression og refurbished libraryHere’s how the University plans to support you during Library refurbishment works, which – dependent upon the formal appointment of a contractor – should take place over summer 2016.

At times there will be noise and access to some areas will be restricted in the Library between early July and the start of the autumn term 2016, as several large-scale construction tasks are planned. Works include removing stairs, punching holes in the basement for new lifts, refurbishing offices, constructing a small café extension and undertaking roof work.

Whilst the majority of undergraduate students will be away from Reading at this time, we are very aware of the possible impact of this on staff, taught postgraduates completing dissertations, PhD and other researchers, and any undergraduates working on dissertations.

Library business as usual

Be assured that the Library will maintain its usual summer vacation opening hours and all printed books/journals on Floors 2-4 will remain accessible. Library staff will still be on hand to help, including your Liaison Librarians, as will the Study Advice and Maths Support teams.

Alternative University study space

The University and the Library will continue to provide as much information as possible on proposed works and alternative arrangements during this time. We are currently exploring providing alternative study spaces, including some with PCs, and will update you as soon as any plan is complete.

In the meantime, check out University PC areas beyond the Library. Extra study space is also available at RUSU’s The Study, and unreserved teaching spaces can be booked via Room Bookings (rooms@reading.ac.uk).

Further information

The Library Refurbishment 2016-2019 webpage gives further information, including a proposed work schedule, frequently asked questions and links to the latest refurbishment news on the University Library News blog (where day-to-day advice will be given to Library users).

Rachel Redrup, Marketing Co-ordinator

Easter borrowing is business as usual!

Easter chicksRevising this Easter vacation? Well, it’s not all bad! The Library has made getting those crucial textbooks even easier for you. To ensure Library stock is shared equally over the Easter vacation, all loan periods will remain exactly the same. If you need a book that’s on loan, place a hold and we’ll email you when it’s ready to collect.

It’s easy to keep your loans for longer too – renew your items online or contact us at the Library. Your loans may be recalled and if that happens we’ll email you… so keep checking your University account! If you need to return an item but are away on vacation, you can post your items back to us.

Want to visit the Library?  The Library will close for the Easter vacation at midnight on Thursday 24th March and will re-open at 08:30 on Thursday 31st March. Check out our opening hours page for more information.

Happy holidays!

Joe Veale, Library User Services

 

 

 

 

 

Loans periods same over vac – keep renewing!

University Library in snow with fir tree in foregroundWith textbooks in increasingly high demand even after the end of term, we’ve changed our policy to ensure fair access to all. It will be ‘business as usual’ with all loan periods remaining the same in vacation as all term.

So just keep renewing your loans unless or until someone else recalls them. If the book needs to come back, we’ll email you …  so keep checking your University account! You can even return loans by post if you prefer. If your account is blocked please contact the Library and we will discuss the situation with you.

This means you can now place holds on books on loan in vacations. (Previously we only recalled books during vacations at the start of the following term.) The threat of fines on non-returned books should help Library users return them for you!

What about Christmas holidays and Uni Closure?

The move away from books being out all vacation should benefit students and researchers needing to continue studying, especially finalists at Easter.

However, we know the short Christmas break also spans public holidays and the Christmas University Closure (Thursday 24 December to Sunday 3 January – see our Opening hours page for more information), so we’ve made special allowance. We’ll give you a bit longer to borrow: from Friday 18 December for Course Collection items; from Saturday 19 December for 7-day and journal loans). Also, nothing will be due back, and we won’t recall anything, between Saturday 19 December to Monday 4 January.

Happy holidays!

Rachel Redrup. Marketing Co-ordinator

Taught students can have standard loans all vacation!

Starfish on the beachFrom Thu 4 June to Mon 7 September the standard (21-day) loan period for undergraduate and taught postgraduate students is extended until Tue 29 September or the end of your course, whichever is earlier.

Other loans / fines remain unchanged

All other loan periods – and fines for late return – remain the same for 7-day, Course Collection and journal loans. So please take care!

Standard loan periods for other Library borrowers remain unchanged.

Anna Richards, Library User Services