Student Services News

News from the Student Services Centre (Carrington Building)

Month: September 2015

The TEL team talk Blackboard at the Module Fair

As the rain splashed down on Welcome Week’s inflatable Dome, the university’s new TEL ((Technology Enhanced Learning) team (pictured left) were excited to participate in our first Module Fair! Furnished with a plethora of TELBlackboard freebies, our mission (which we chose to accept) was to distribute as many of our advisory postcards and talk to as many new students about accessing Blackboard (our Virtual Learning Environment) as we could. As the doors were opened (or, more precisely, unzipped!), new students flooded in to an expectant arena to select their modules and chat with staff from a range of the university’s support services.

We all thoroughly enjoyed meeting and advising our lovely new students about how to log in to Blackboard, when they’d see their modules and where to find help. It was a perfect opportunity to also alert them to the new Blackboard Student app (coming soon!) which will give them anywhere and any time access to their course materials via their mobile devices. We were encouraged to find that many of the students were already aware of Blackboard and keen to find out how to access it.

tel 2Needless to say, given the weather, our free Blackboard brollies were a great hit and were quick to go! We’d like to think students were attracted to our stand by our wit and charm, but who are we trying to kid? It was our lottery for eight free £10 iTunes vouchers (kindly donated by Blackboard) that proved the main attraction! Nicky McGirr (Open Online Course Manager, CQSD), pictured, kindly drew out the lucky winners: Catriona, Holly, Adam, Ellie, Nabilah, Eliott, Maria and Claudia will be collecting their prizes shortly!

A fun, informative afternoon was had by all! We’d like to take this opportunity to wish all our students, new and returning, every success in the new term!



By Lauren McCann

TEL Adviser

Centre for Quality Support and Development

Whiteknights House

New student – what’s next?

13899It’s Welcome Week, and we’re pleased to welcome everyone on to campus for the first time, as well as those returning.

If you’re a new student, there’s lots to get started with this week, with plenty of Welcome Week activities as well as the Fresher’s Fayre. Below are the key points to help you get organised for the beginning of term.

  • Campus Card

You should have received/collected your Campus Card when you arrived, as part of the enrolment process. If you have yet to collect your card or if you have lost it, you can collect it from the Helpdesk in the Student Services Centre (Carrington Building).

  • Username and password

Hopefully you’ve already picked up your University username and password. If not, here’s what you need to do:

  1. Make sure you’ve got your Campus Card
  2. Log in to the RISISweb Portal
  3. Click the red link that says ‘Collect your Username’
  4. Follow the instructions and set your password
  5. If you can’t see that link in the RISISweb Portal you can click here to collect it.

If you’ve lost or forgotten your username and password use the online reminder form or visit the IT information desk on the first floor of the Library.

  • Module selection

From 13:00 – 16:00 on Tuesday 22 September you will be able to meet academic staff in the Dome and discuss your course and module options. If your course allows you to take modules outside of your Department this will be your chance to find out about what’s on offer.

Undergraduates are encouraged to select their modules by 16:00 on Wednesday 23 September.

Postgraduates online module selection will close at noon on Friday 2 October for all Schools excluding Henley Business School.

  • Timetable

You can access your academic timetable at If you have completed all the steps above you can use your University username and password to access the full details. If you don’t have those details you can use your Reading Student number and date of birth. If you have not completed module selection you will only see the sessions for your compulsory modules listed.

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