Sometimes we all need that little extra bit of support or guidance.

There are many different ways of getting support through your university for a range of reasons. Take a look below to see what the University can help you with…

Study Support – This is support for any academic queries you might have. Ideally, you should always make an appointment with your Personal Tutor in your academic department. However, you can always speak to your Liaison Librarian (for specific questions about researching and sourcing information), a member of the Disability Advisory Service (for support to help you overcome any barriers that you may have from a disability) or check out The Study Advice Service. For more practical academic support, the IT Service Desk is available at, head over to RUSU Academic Advice, or you can attend a Peer-Assisted Learning (PAL) session within your academic school. The main reason you’re here is to study, so if you have any questions or difficulties then don’t hesitate to ask for help!

Support for your Wellbeing – Your personal wellbeing and happiness is just as important as getting good grades. The RUSU Advice Service is an easy first point of call for any support you might need, and they can signpost you on if you need specific help. If you’re a first year undergraduate then join up to the STaR Mentor scheme, which is excellent to make sure that you’ve settled in and have a friendly face to talk to. For more specific help, you can book an appointment with the Counselling and Wellbeing Team for any therapeutic support for mental illness or personal difficulty, or speak to the Disability Advisory Service for help overcoming barriers that affect your ability to work or go about your daily routine. Other alternatives to the support mentioned above is the Chaplaincy for more spiritual guidance, or book yourself onto a Life Tools Talk for recommendations on a specific topic such as resilience, mindfulness or concentration. If you have an issue or if you are struggling in any way it’s important to seek help sooner rather than later!

Financial Support – It can be tricky to juggle and keep on track with your finances, so if you have any difficulties then you definitely don’t want to wait around for it to get any worse. It’s best to speak to the Financial Advice team straight away if you have any concerns.

Accommodation and Campus Support – For any concerns about your accommodation or university halls then either speak to RUSU Advice or the Accommodation Team. They are a friendly bunch, helping to make sure that you feel happy and content with you room and housing. If you have any concerns about safety and security when on campus, then contact The Security Team, who are available 24/7 on 0118 378 6300. It’s a good idea to put this number in your phone, just in case!

Not sure? – If you’re not sure who to contact about a query, you can always go to the Support Centres, SSCs and the Help Desk, who will be more than happy to have a chat with you and point you in the right direction.



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