Your time at university can be a lot of fun – but it can have its stressful moments, too. Whether you find yourself missing home, overwhelmed by the demands of your course, or dealing with other issues impacting your day-to-day life or studies, it’s important to know that you don’t have to deal with it alone – we are here to help! If you’re in need of support, advice, or just someone to talk to, there are many services the University has to offer. Here are just a few:
Our Student Support Centres are staffed by Student Support Coordinators who have been trained to give advice on a range of academic and non-academic issues. You don’t need to book an appointment, just stop by during opening hours and there will be someone available to assist you.
Term Time Opening Hours: 8.30am – 5pm
Vacation Period Opening Hours: 9am – 4pm
For advice on course-specific issues, find out where your Student Support Coordinator is based here.
Student Welfare Team
The Student Welfare Team are able to offer advice on a wide range of personal and welfare issues.
You can contact the team online via Me@Reading, take advantage of their walk-in service, available from 10am-4pm in the Carrington Building, or book an appointment with the Student Services Reception staff or a Student Support Coordinator. Find out more.
Undergraduate and International Foundation Programme students are automatically assigned a mentor before they start.
STaR Mentors are current students who have been trained to help new students settle in to life and study at Reading. If you have questions about life at the University, or are unsure of what to expect, your StaR Mentor is there to help you!
Contact firstname.lastname@example.org for enquiries.
Counselling and Wellbeing Service
Based in Carrington on the Whiteknights campus, our Counsellors, Wellbeing Advisors and Mental Health Advisors help students to manage a wide range of issues. Our team can provide 1-2-1 support, as well as advise students on NHS and local support available to them. They can be found on the first floor of the Carrington Building, Room 106.
Life Tools Talks
Life Tools is a programme of free talks designed to help students develop practical skills to help with a range of challenges, including time management, strengthening resilience and even how to get a good night’s sleep.
There is no need to book a place for a Life Tools talk – simply turn up. For more information and advice, take a look at the Life Tools Blog.
Study Support Services
The University has a number of services to help you achieve your full potential. Whether you want to improve your study skills, make better use of library resources, support your studies with peer-assisted learning sessions, or even receive maths support, we can help you to find what you’re looking for.
RUSU Academic Advice is also a wonderful resource if you have any concerns about your course – click here to find out more.
RUSU Advice Service
The RUSU Advice Service is free and confidential, providing advice on housing, welfare and money as well as academic advice and drug and alcohol support.
Come to RUSU’s main reception to book an appointment, or drop in with an enquiry.
Your Academic Tutor is a key point of contact for you throughout your time at Reading, supporting your academic, personal and professional development. They are here to support you, working with you to make decisions in relation to your course and make the most of the development opportunities available to you.
To find out more about the role of your Academic Tutor and how they can assist you, click here.
Disability Advisory Service
The Disability Advisory Service provides guidance and assistance to students with any disability, mental health condition, or specific learning difficulty. Assistance can be given in many ways, from providing information on funding for study support to liaising with tutors on reasonable adjustments, such as alternative modes of assessment.
If you are unsure what support you are eligible for, you can find further information here.
For full details on all of the services available to support you through your time at Reading, click here.