Interview with my Liaison Librarian


I caught up with the Liaison Librarian for my school, to find out more about her role and how Library staff can support you during your time at Reading.

Please introduce yourself and your role at the University Library.
 I’m Rachel Redrup, a Liaison Librarian supporting students and staff at the University of Reading’s Institute of Education.

There is a Liaison Librarian for every University of Reading department whose students can always rely on to help them to make sense of any library queries throughout their course, especially at dissertation research time. As I have built up specialist knowledge of information in my department’s area, I can point my students to relevant academic databases; help them plan effective search strategies (strong search terms, truncation, limiting to certain fields); then reference correctly in the department’s style.

Liaison librarians also produce online subject guides and videos. We also spend a lot of time assisting teaching staff to produce online reading lists, checking links work, and that material is bought and made available in print or online.


How long have you worked at the Library? What do you love about working here?
I became an Education Liaison Librarian 17 years ago when Education was at Bulmershe Campus, moving to the library at Whiteknights in 2011. Like most information professionals, I enjoy helping people find the information they need. I have loved meeting so many friendly people at Reading and seeing students develop and flourish as they go through their courses. And I love our beautiful campuses!


What services does the library offer?
Have a look at our website. We provide:

  • online access to vast amounts of e-books, e-journals and other media through our website – resources that can only be accessed by University members
  • print books in the Library building (and an effective loan system for students)
  • study space in the URS building
  • Inter-Library Loans
  • Study Advisers, a Maths Support team and liaison librarians to give personal academic support and training, plus further instruction on our website.


What are your 5 top tips on effective use of the library?

  1. Never be afraid to ask your liaison librarian for help – if they can’t fix your problem right away, they will refer your query to the right person.
  2. Try the ‘Virtual Enquiry Service’ on our Library website to chat with professional library staff online when library buildings are staffed at a lower service level, or closed.
  3. Learn to ‘Make a booking’ on Course Collection books (normally 6-hours), so you can be sure to borrow overnight or over the weekend.
  4. If a book you borrowed is needed for another reader, do return it on time – that’s fair and you won’t owe fines – but remember you can then place a hold yourself to have another turn.
  5. Find out what is happening in the Library by following us on Twitter, Facebook or Instagram. Besides, you’ll see librarians, and Hodor the Library duck, in a whole new light!


Are there any sessions or workshops coming up?
Anytime of year, you can ask your liaison librarian for an individual session on improving search skills: book online or email them. In term-time, our Study Advice team offer regular, free, small group sessions on a variety of study practices, whilst our Maths Support team provide regular workshops in all the key mathematical topics. Students undertaking research might benefit from termly introductory EndNote referencing software training sessions or visit liaison librarians with more advanced questions.


What are the Library opening times at the moment?
Up-to-date Library opening hours are always shown on the Library website itself. In term-time, the Library building is open for books 09:00-22:00 daily; the URS building is open for study space and services 24-hours, except 21:00 Saturday to 08:30 Sunday.


Rachel Redrup

Thank you Rachel! To find out more about Liaison Librarians click here.

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