Resolving problems in Meteorology GU01

As some staff will be aware, we have been experiencing problems with the AV equipment in the lecture theatre, Meteorology GU01.  This theatre had been scheduled for an upgrade over the Christmas break by the TEL & AV Team.  However we realise that the deterioration in the performance of the AV equipment has accelerated and have now put new plans in place as follows:

  • The in-house upgrade has been brought forward and will now take place during the week commencing 5th November, 2018.  Our thanks to Room Bookings, Events and Venue Reading for rescheduling sessions that were due to take place in the theatre during that week.
  • A new projector has been installed as a temporary measure to improve the image.  It has not been possible to reprogram the control panel on the lectern so this will need to be controlled via a remote device that has been left in the room.
  • We are checking the room daily and monitoring calls to the Service Desk for any issues.

We want to reassure you that we are continuing with our schedule of AV Upgrades across campus.  Although we have a prioritised plan, we will respond as quickly as possible where a teaching space becomes unfit for purpose.

Helena Bampton
TEL & AV Manager
Information Technology

Teaching & Learning Facilities Survey 2018

The TEL & AV Team would firstly like to express thanks to those members of staff who completed our survey last year.  Your feedback has been extremely useful and has provided input for the improvements we have made this year – see the highlights below.  As we continue to make improvements to the AV facilities in our teaching spaces, it is important that we again obtain your feedback to ensure that what we are providing is meeting your needs.  We would be grateful if you would take a few minutes to complete our Teaching & Learning Facilities Survey 2018.  The survey will be open until 31st July, 2018.

Below are a few highlights of the work carried out since last year’s survey.  If you would like to see a summary of the feedback from staff please see: Teaching & Learning Facilities Survey 2017 – Results.

  • In-house AV upgrades continue to be carried out by the team. These are receiving positive feedback from staff although they do highlight the poor quality of legacy equipment in rooms that have not yet been upgraded.  The ongoing schedule of complete and scheduled upgrades is available here: AV Upgrades.  The most significant changes to teaching spaces this year have been in Miller G05 and Allen Lab G09 (carried out as part of an E&F project to provide more flexible teaching spaces).  Ongoing funding continues to be sought in order that teaching spaces are refreshed on a regular basis.
  • We have carried out a number of departmental AV installations in the following areas:
    • London Road
    • Polly Vacher G35
    • Graduate School
    • Harry Nursten
  • We have provided an online interactive guide for staff who would like to set up an online meeting using Skype for Business.
  • VoIP phones are being installed in all centrally managed teaching spaces. So far these have been rolled out in Chancellor’s, Edith Morley and Agriculture.

If you should need a demonstration of our AV equipment, please book a session using this form: Equipment Demo/Training

For any questions about this survey, please contact Helena Bampton.

Facelift for Allen Lab G09

The TEL & AV Team have updated the AV equipment in the newly refurbished Allen Lab G09.  Additional repeater screens, an interactive monitor and microphone have been installed to provide an enhanced teaching experience.  The overall room refurbishment was managed by Heather Silk-Jones, Building Support Services Manager in Campus Services and is part of a schedule of works being carried out by E&F to provide more flexible teaching spaces for staff and students.  The new layout – seen below – provides an increased capacity of 60 seats.

Allen Lab G09 Room Refurbishment

Allen Lab G09 Room Refurbishment – Before and After

Allen Lab G09 Panoramic View

Allen Lab G09 Panoramic View

 

Meeting online? – use Skype for Business

We have created an interactive guide to help you easily set up an online meeting using Skype for Business.  Just click on the icon below for step-by-step instructions:

Setting up a Skype meeting

 

Note: Anyone can join a Skype Meeting by using the Web App, even if they don’t have Skype for Business.  We recommend that users with Skype accounts use this method.

Chemistry LT2 – normal service resumed

We are very pleased to inform you that the problems relating to the AV equipment in Chemistry Lecture Theatre 2 have now been resolved.  The TEL & AV Team have carried out work to ensure that the projector can be controlled as normal from the control panel and the issues relating to audio have been resolved with both the handheld microphone and the lapel microphone now fully functional.  We would like to thank Timetabling for making adjustments to the teaching schedule in order to free up the room so that we were able to carry out this work.

Please note:

The solution that has been provided in Chemistry LT2 means you cannot show 2 different inputs on the projectors, only one input will be shown on both screens.  If two inputs are required on different screens please let us know either by adding a comment or sending an email to it@reading.ac.uk so that when the room is refurbished we can ensure this feature is reinstated.

New Year, New AV for Edith Morley 127

The IT AV team have got straight back to work in 2018 and completed a new Audio Visual installation in Edith Morley 127. Our new installation includes dual LED/laser projection, Audio speakers, New PC with Touchscreen monitor, Document camera, HDMI & VGA plugin cables for your own device, IP Phone, New standard desk and control. We are always happy to hear your feedback, please leave a comment below.

Miller G05 gets a pre Christmas makeover

Anyone who has recently used Miller G05 teaching room would be aware that the audio visual equipment was in dire need of replacement. A poorly located faint projected image was just one factor that made this room almost unusable for teaching if you wanted to use technology. The IT AV team have installed dual energy efficient laser projection so that the image can clearly be seen from the whole room. A New Techdesk with standardised controls, interactive monitor, document camera, lapel microphone and new audio system/speakers. We have also installed an induction hearing loop that covers the whole room. A telephone and camera have also been added to aid with remote support in the unlikely event that any issues should arise.  In the tradition of all good makeovers we have included a before and after below. We are always interested in feedback of any kind so please do let us know what you think.

Before

After

Latest AV Upgrade news

TEL & AV have now completed a further 3 AV upgrades in Edith Morley 124, 125 and 126.  We are also very pleased to let you know that the University has approved funding for these upgrades to continue during 2017/18 and we will be building our business case to ensure this continues as a rolling cycle of upgrades over future years.  We continue to receive very good feedback from academics on the quality and ease of use of the equipment.  We are also investigating new technologies and arranging demonstrations – most recently we have seen a portable assistive hearing device and a BYOD solution that allows multiple users to connect, share and control content on the main display.  If you are interested in particular types of technology in teaching spaces, please let me know: Helena Bampton

VoIP Phones in Edith Morley

We have now installed VoIP phones in all centrally managed teaching spaces in Edith Morley to make it easier for staff to obtain assistance/report faults when using these rooms.  The number for our Service Desk is: 6262.  We will be continuing the roll-out of phones in Agriculture.