Turnitin enhancement: Timeout setting revised

Turnitin updated Feedback Studio on 14th December.

The most important improvement appears to be this one:

“Fixed an issue where instructors were getting timed out of the Feedback Studio if marking student work for over an hour”.
https://guides.turnitin.com/01_Manuals_and_Guides/Administrator_Guides/Feedback_Studio_Success_Kit/Feedback_Studio_Release_Notes

We believe that this timeout issue may have accounted for issues experienced recently by a few staff at Reading.

As we understand the situation, leaving feedback within the Feedback Studio window was – incorrectly – not being counted as activity, with the result that staff could be logged out of Turnitin when they had been marking for 60 minutes. This has now been fixed.

User activity within the Feedback Studio window (e.g. key stokes and mouse clicks) will now reset the timeout clock. Therefore, the 60 minute timeout should now affect only those users who have the Feedback Studio window open for over 60 minutes without clicking or writing comments.

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Suggested solutions if you encounter any issues when marking in Turnitin Feedback Studio

Here are some suggestions for staff marking student work using Turnitin Feedback Studio, in case you encounter any technical issues.

Very occasionally, you might find that

  • you are not able to save comments
  • you are not able to open previously saved comments
  • the Feedback Studio screen freezes.

If you do experience any of these problems, we believe that the simplest way to resolve them is to switch back to the old Turnitin interface, ‘Turnitin Classic’.

There is a link to do this at the bottom of the Feedback Studio window.

return to Turnitin Classic

(for more detail see our Feedback Studio User Guide)

 

You may also be able to avoid problems with the Feedback Studio by clearing your browser cache:

IE11
https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history
Chrome
https://support.google.com/accounts/answer/32050?hl=en
Firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari
https://kb.wisc.edu/page.php?id=45060

 

Finally, these issues may be related to Turnitin’s 60-minute timeout.

A Turnitin user session will not remain active indefinitely… Continue reading

Digital Advent Calendar – Institute of Education

Yota Dimitradi from the University’s Institute of Education (IoE) has put together a digital festive treat in the form of an online advent calendar for colleagues in IoE and has kindly offered to share it with us. It reveals a different educational App everyday in the run up to December 25th.

You can see the advent calendar and join in by visiting the University of Reading Institute of Education Digital Advent Calendar. Enjoy dipping in to the growing list of apps for a few minutes every day. You might see something you’d like to investigate further and try out with your students.

IoE_Advent

The advent calendar is produced using Google’s blogging platform Blogger. Yota has made use of the Flipcard blog view to fit the advent calendar format.

If you’re not familiar with Apps and using mobile devices, check out the BBC WebWise site: