Some staff have reported that, when marking student work using Turnitin Feedback Studio
- they are not able to view previously entered comments or QuickMarks
- they are not able to open and edit previously entered comments or QuickMarks
- the Feedback Studio screen freezes.
Turnitin are aware of this, but the intermittent nature of the problem makes a diagnosis difficult.
However Turnitin have said that, as far as they are aware, these issues do not occur in the Mozilla Firefox browser.
Therefore, when marking student work in the Feedback Studio, we recommend that staff use Firefox.