- Blackboard experienced a service interruption between approximately 11.30am and 12.15pm BST on Wednesday 19 April 2017.
- During this time Blackboard was unavailable for staff and students.
Information for staff with online submission deadlines during the service interruption:
If you had online assessment deadlines during this time, please make appropriate allowances for any student submission issues encountered in consultation with your SDTL and Support Centre.
It may be necessary to amend the Due Date for assignments to allow students to submit work, if it is decided an extension of the deadline is appropriate in your circumstance. (Guide on extending submission deadlines.)
If you have a Turnitin submission and the students have emailed you the work, it is possible to submit work on their behalf and may negate the need to extend the deadline. (Guide on how to submit on behalf of a student in Turnitin. )
If you have any queries with regards to the service interruption, please contact us via the IT Service Desk.
Blackboard was unable to send emails between approximately 2am and 2pm on Friday 24th March.
As a result of this issue, students who were submitting to a Blackboard Assignment submission during this time saw an error message after submitting their work because an email receipt could not be sent to them.
NOTE: This did NOT affect students submitting to Turnitin.
It was not clear to students if their work had been successfully submitted due to this and may have resulted in some confusion and concern. Students may also have made several attempts to submit work as a result.
Please be aware that:
- The students’ work was successfully submitted if they saw this error message.
- Students will not have received an email receipt for the submission.
- A copy of the email receipt has not been stored for staff reference in the Files section of the course.
We apologise for the inconvenience and any concern this caused to students and staff. The issue was resolved as quickly as possible by Blackboard engineers.
If you have any questions or queries arising from this incident please submit them to firstname.lastname@example.org
Yota Dimitradi from the University’s Institute of Education (IoE) has put together a digital festive treat in the form of an online advent calendar for colleagues in IoE and has kindly offered to share it with us. It reveals a different educational App everyday in the run up to December 25th.
You can see the advent calendar and join in by visiting the University of Reading Institute of Education Digital Advent Calendar. Enjoy dipping in to the growing list of apps for a few minutes every day. You might see something you’d like to investigate further and try out with your students.
The advent calendar is produced using Google’s blogging platform Blogger. Yota has made use of the Flipcard blog view to fit the advent calendar format.
If you’re not familiar with Apps and using mobile devices, check out the BBC WebWise site:
What would you do if you received an email from Turnitin with a request to view a student’s work?
The University has now approved guidelines on how to handle a request, made by a member of staff on another course or from another institution, to view a University of Reading student’s work held in the Turnitin paper repository. The guidelines are intended to:
- Provide a consistent approach to the handling of these requests,
- Meet UK copyright and data protection law,
- Allow module conveners to make the decision on accepting or declining these requests.
The University and many other UK institutions use Turnitin to Continue reading
This post outlines some key information for setting up assignment submissions for the coming academic year, including how to’s, checklists and essential advice.
Set up new assignment submissions points and deploy Tests
Following changes to the annual course rollover process, assignment submission points and Grade Centre settings are no longer being included in the content copied from an existing course into the new instance of it for this academic year. Continue reading
Blackboard Assignment tool – Submission receipts
Students will now receive an email receipt to their University email address when they submit work to the Blackboard Assignment tool. This ensures parity of experience for students, who already receive a receipt if they submit to Turnitin and gives re-assurance to students that they have submitted their work.
Further information for Staff: How the receipts work and where to find them
Advice for students on successful submission:
Using Blackboard Assignment (and Using Turnitin)
Turnitin – Feedback Studio
Revised online marking and similarity checking interface.
Turnitin have updated the interface for marking work online to make it more user friendly. They have improved your ability to add feedback, see originality matches, navigate between different views, and switch tools. The new interface is called ‘Feedback Studio’ and replaces ‘GradeMark’.
Find out more details and see the help guides
Try out the Feedback Studio using this interactive demo