We have recently become aware of a minor issue when exporting marks from a Turnitin Assignment.
This issue only arises
- when using Google Chrome (but this is generally our preferred browser)
- for Turnitin Assignments which have a comma in their title
So there’s a simple solution: don’t use commas in the title of your Turnitin Assignments.
Strangely, other punctuation marks seem to be OK – it’s just commas which cause a problem.
Would you like specific advice on your teaching practice using technology? Are you interested in finding out how you could:
- Engage and support your students?
- Enhance your teaching practice
- Overview your module/course?
The TEL team are available to meet with you individually for an in-depth discussion and advice on your specific needs. The consultations are 30 min 1-to-1 sessions with a member of the team and are designed to provide you with advice and support on the effective use of technology in your teaching.
What topics can we advise on?
Turnitin updated Feedback Studio on 14th December.
The most important improvement appears to be this one:
“Fixed an issue where instructors were getting timed out of the Feedback Studio if marking student work for over an hour”.
We believe that this timeout issue may have accounted for issues experienced recently by a few staff at Reading.
As we understand the situation, leaving feedback within the Feedback Studio window was – incorrectly – not being counted as activity, with the result that staff could be logged out of Turnitin when they had been marking for 60 minutes. This has now been fixed.
User activity within the Feedback Studio window (e.g. key stokes and mouse clicks) will now reset the timeout clock. Therefore, the 60 minute timeout should now affect only those users who have the Feedback Studio window open for over 60 minutes without clicking or writing comments.
Here are some suggestions for staff marking student work using Turnitin Feedback Studio, in case you encounter any technical issues.
Very occasionally, you might find that
- you are not able to save comments
- you are not able to open previously saved comments
- the Feedback Studio screen freezes.
If you do experience any of these problems, we believe that the simplest way to resolve them is to switch back to the old Turnitin interface, ‘Turnitin Classic’.
There is a link to do this at the bottom of the Feedback Studio window.
(for more detail see our Feedback Studio User Guide)
You may also be able to avoid problems with the Feedback Studio by clearing your browser cache:
Finally, these issues may be related to Turnitin’s 60-minute timeout.
A Turnitin user session will not remain active indefinitely… Continue reading
Welcome Week 2016 is now less than a week away! It’s an ideal opportunity to introduce your new students to Blackboard and show them how to submit assignments online and where to find self-help materials. You’ll be pleased to hear that the TEL team have produced some customisable PowerPoint resources to help you to do this. Visit Blackboard’s Support for Staff tab where you’ll find a section called ‘Resources to use with your students’, as shown.
Here you’ll find PowerPoint resources ready for you to amend to suit and help you support your students in their use of Blackboard:
Please also remember to signpost your students to Blackboard’s Support for Students tab for links to guides and help materials on all aspects of using Blackboard and Turnitin in their studies.
If students are unable to self-help using these resources and you find yourself unable to advise, they can contact staff in the relevant Student Support Centre or can get in touch directly with the IT Helpdesk by emailing firstname.lastname@example.org.
We hope you find these resources and reminders helpful and wish you every success in the new term!
As part of Turnitin’s series of webcasts on topics associated with their product, Academics from Australia will be presenting on how they have used Turnitin as tool to improve students’ academic writing skills.
The webinar will look at how initiatives to use Turnitin as an educational tool and the development of resources to support students in their use of the similarity reports can have a positive impact on academic integrity, and the student experience.
The webinar is taking place on 24th August 1 pm (AEST Australian Eastern Standard Time), which means it takes place at 4am BST but is in the ideal time zone for colleagues on the Malaysia campus. UK Colleagues can always sign up for the webinar and watch the published recording later on.
Register to join the Turnitin webinar