Support Centre Staff

This page provides help and guidance for administrative staff supporting Schools’ curriculum delivery in Blackboard.

Programmes Managers and Senior Programme Administrators in Support Centres are assigned certain admin roles in Blackboard for the School which they support, and these permissions can be extended to other staff on request.

Course and user management

Guides for staff with the ‘SSC Admin role‘ permissions:

See also our staff user guides on the Course Management page of this blog e.g.


Updating courses for the new academic year


Users and Groups


How and when are students enrolled on courses? For an explanation see this interactive model.

RISIS-Blackboard integration
Access to Blackboard for non-UoR staff:


Assessment in Blackboard

See the Assessment pages of this blog for guidance on


Blackboard Portal Administration

The portal is a tab within Blackboard that is provided for a School to deliver important School or Department wide information and news.

Permissions to edit sections of the portal are delegated and provided by one or more local portal administrators. All Programmes Managers and Senior Programme Administrators within the Support Centres have the Portal Admin role for the Schools which they support.

see Portal administration


Blackboard Fileshare

The Blackboard Fileshare is a content management system which allows you to upload files to a central location, and make them accessible to students on multiple courses, or via your School’s portal tab.

Fileshare guide for admins

Supporting Students with Blackboard/Turnitin

This guide outlines how student-facing staff in the Support Centres can assist students with Blackboard and Turnitin queries; either by providing the answer directly, by giving advice, or by directing students to the relevant support available.

Guide for Student-facing staff