Turnitin enhancement: Timeout setting revised

Turnitin updated Feedback Studio on 14th December.

The most important improvement appears to be this one:

“Fixed an issue where instructors were getting timed out of the Feedback Studio if marking student work for over an hour”.
https://guides.turnitin.com/01_Manuals_and_Guides/Administrator_Guides/Feedback_Studio_Success_Kit/Feedback_Studio_Release_Notes

We believe that this timeout issue may have accounted for issues experienced recently by a few staff at Reading.

As we understand the situation, leaving feedback within the Feedback Studio window was – incorrectly – not being counted as activity, with the result that staff could be logged out of Turnitin when they had been marking for 60 minutes. This has now been fixed.

User activity within the Feedback Studio window (e.g. key stokes and mouse clicks) will now reset the timeout clock. Therefore, the 60 minute timeout should now affect only those users who have the Feedback Studio window open for over 60 minutes without clicking or writing comments.

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Suggested solutions if you encounter any issues when marking in Turnitin Feedback Studio

Here are some suggestions for staff marking student work using Turnitin Feedback Studio, in case you encounter any technical issues.

Very occasionally, you might find that

  • you are not able to save comments
  • you are not able to open previously saved comments
  • the Feedback Studio screen freezes.

If you do experience any of these problems, we believe that the simplest way to resolve them is to switch back to the old Turnitin interface, ‘Turnitin Classic’.

There is a link to do this at the bottom of the Feedback Studio window.

return to Turnitin Classic

(for more detail see our Feedback Studio User Guide)

 

You may also be able to avoid problems with the Feedback Studio by clearing your browser cache:

IE11
https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history
Chrome
https://support.google.com/accounts/answer/32050?hl=en
Firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari
https://kb.wisc.edu/page.php?id=45060

 

Finally, these issues may be related to Turnitin’s 60-minute timeout.

A Turnitin user session will not remain active indefinitely… Continue reading

Introducing the new Turnitin Feedback Studio

We have today enabled a new interface for marking work in Turnitin, called the Turnitin Feedback Studio.

What is the Turnitin Feedback Studio?

The Feedback Studio replaces the Grademark and Originality features used when marking work and combines them into a single set of features accessed from a simple menu when viewing a student’s paper. It retains all of the tools that were previously available to you to provide feedback or check originality. These can now be used via a set of ‘Instructor Feedback’ and ‘Similarity’ buttons that you can choose to enable using the new Layers feature.

The Turnitin Feedback Studio has been designed to provide a simple and clear interface for you to check originality and mark online. Turnitin is still accessed in the same way and there is no change to the design of the assignment Inbox.

The Feedback Studio lets you and your students have immediate access to the information and the tools needed for an efficient marking and feedback process. Navigation has been improved in the Turnitin Feedback Studio, allowing you to more easily annotate work with comments, and to switch between features and student papers whilst marking.

For full details go to https://guides.turnitin.com/01_Manuals_and_Guides/Turnitin_Feedback_Studio_Success_Kit/Instructor_User_Guide

 

The new interface has been put in place for the 2016-17 academic year. It replaces the previous Document Viewer (now referred to as ‘Turnitin Classic’).

The new ‘Feedback Studio’ interface will display by default to both staff and students. However, any user has the option to switch back to ‘Turnitin Classic’ up until the end of the 2016-17 academic year.

Turnitin Feedback Studio does not alter the way Turnitin integrates with Blackboard – it does not require any changes to the way you create Turnitin assignments, or the way students submit their work or gain access to their feedback.

Where can I get help?

Getting started

The first time you access the Feedback Studio you will be offered a quick tour of the new interface, which may well be enough to get you started.

Welcome to the Feedback Studio

The Turnitin website has some really good help resources:

Turnitin Feedback Studio – Instructor User Guide

Interactive Feedback Studio demo – site where you can try out how the new interface works.

Video comparison of Feedback Studio and Turnitin Classic – highlighting the key changes.

 

We have also prepared some quick reference guides to the new interface:

Turnitin Feedback Studio: Finding your way around the new interface

Overview of the Feedback Studio – explanation of the key features all on one screen

Turnitin Feedback Studio overview

 

Help for students

The following guidance is available for students:

Turnitin Feedback Studio – Student User Guide (Turnitin website)

Turnitin Feedback Studio – student guide

Student guide to accessing feedback in Turnitin Feedback Studio

 

Not ready to use the new interface?

If you are currently using Turnitin  to mark student work, you should find the new interface fairly intuitive.

But, if you prefer, you can take advantage of this button at the bottom of the screen:

return to Turnitin Classic

That will restore the familiar version.

You can then try out the new version at a later date, when it is more convenient for you to do so.

 

For more help with using Turnitin for originality checking, e-submission, e-marking and feedback, please see the Turnitin pages in the Support section of this blog.

FIXED Turnitin: avoid changing the Post Date on Anonymous assignments

Update: This issue has now been resolved

We have had a couple of cases recently where lecturers have changed the Post Date on a Turnitin assignment, and the student grades entered in Turnitin have then disappeared.

Although the marks were not irretrievably lost, this inevitably causes some anguish, and leads to a delay in the availability of marks to students.

Turnitin Support have advised us that “Anonymous marking assignment settings will not function correctly when post dates are being moved forward or back”.

 

So please avoid making any changes to the Post Date if your Turnitin Assignment was set up for anonymous marking.

 

If, as the Post Date approaches, you are not yet ready to make marks and feedback visible to students, instead of pushing back the Post Date, you could use Adaptive Release to temporarily hide the assignment from students.

 

Improvements to the Turnitin Assignments by Groups tool

The ‘building block’ which links our Blackboard system to Turnitin was updated yesterday evening.

Any staff who use – or who have considered using – the Turnitin Assignments by Group feature will be pleased to know that the interface has seen a few minor, but useful improvements.

Principally, you can now see the Grade when accessing Turnitin Assignments by Group. This means you can tell at a glance which papers have been marked, and which remain to be marked.

Please note:
This tool is NOT useful as a way of marking group work, where each member of the group will receive the same mark and feedback – Turnitin does not currently provide a solution for that scenario. But it should prove useful for any assignment where each marker is marking work submitted by a particular tutor group or seminar group. It can also be used as a way of randomly assigning students to markers.

Please see our updated guide for help with using the tool, and guidance on setting up Groups in Blackboard to accommodate a variety of assessment scenarios: Turnitin Assignments by Group.

For advice on assessing group work, see Group Assignments.

FIXED Attaching feedback files on Turnitin assignments – avoid spaces in filenames

This issue has now been resolved: see Latest Turnitin connector installed 18th Feb 2016

 

The issue in a nutshell

  • If you are using the Blackboard Grade Centre to attach feedback files to Turnitin Assignments, you are advised to avoid spaces in the filenames of the documents that you upload.
  • Files with spaces in the name are currently inaccessible to staff via the Grade Centre.
  • Files with spaces in the name cannot be deleted if it needs to be replaced using the ‘Remove’ button.
  • This issue does not appear to affect student access to the feedback files.

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