Talis links in Blackboard – an update

Blackboard are still working on a patch to fix the issue which has affected course menu links to Talis.

In the meantime, Blackboard engineers have located all 2017-18 courses where the menu includes a link to a Talis reading list (these are the links which are currently broken), and made the links unavailable i.e. not visible to students.

This should help to to avoid student confusion, and removes the need for you to do this on your Blackboard course.

However, if you have not already done so, please do create a new working link from Blackboard to your Talis module reading list.

 

See this guide for instructions on creating a link to Talis from your Blackboard course.

 

Please note that the problem affects Blackboard courses where there is a single module reading list, with a link from the Blackboard course menu.

If your Blackboard course has multiple reading lists, or you have created links from Blackboard to specific sections of a Talis list, these links will be inside a Blackboard content area, and should not be affected by the Blackboard bug.

 

Please continue to update your reading lists for the 2017/18 session, and remember to publish all lists that are still in draft. Until published, a list can’t be seen by your students. For further information please contact your Liaison Librarian.

Linking to your Reading Lists from Blackboard – action required

You will be aware that the Blackboard upgrade at the beginning of August introduced a bug which broke links on Blackboard course menus to Talis reading lists. Initially Blackboard seemed optimistic that they would have a resolution for this problem before the start of term. However, to date, no solution has been forthcoming.

With Welcome Week fast approaching, we wanted to ensure that Module Convenors were aware of the situation, and of the workaround which you can put in place to allow students to access their module reading list from Blackboard.

Please see this guide for instructions on creating a working link to Talis from your Blackboard course.

 

Please note that the problem affects Blackboard courses where there is a single module reading list, with a link from the Blackboard course menu.

If your Blackboard course has multiple reading lists, or you have created links from Blackboard to specific sections of a Talis list, these links will be inside a Blackboard content area, and should not be affected by the Blackboard bug.

 

Please continue to update your reading lists for the 2017/18 session, and remember to publish all lists that are still in draft. Until published, a list can’t be seen by your students. For further information please contact your Liaison Librarian.

Repositioning items within a course content area

If you want to rearrange folders or items within a course content page, you should be able to do this simply by dragging the item to the desired position – see How to rearrange content items on a page.

However, if you have a large number of items on the page, you may find that this is impossible to do. In which case you can use “keyboard accessible reordering” to place items in the desired position – here’s how to do it.

Issues with links to Talis from Blackboard courses

We have been made aware of an issue with links to Talis reading lists in Blackboard.

The issue affects Reading List links on the course menu – these are no longer pointing to the correct module reading list in Talis.

Blackboard are working on a fix for this issue. We do not have a timescale as yet, but we certainly hope to have the matter resolved before the start of term.

 

In the meantime

  • Please do not delete the Reading List link (if you do, you’ll need to recreate it once Blackboard have released a fix for this issue).

 

If you need to make the reading list available to your students before the start of term, you can

  • Create a link inside a course content area
    There is no problem creating Talis links inside course content areas (as you would do, for instance, if you need to link to more than one reading list for your Blackboard course).See Linking to multiple lists on the Library help page, or this guide: Linking to your reading list(s) on Blackboard.
  • Provide students with the URL of the reading list
    Go to your reading list in Talis, copy the URL, and paste this in as a Web Link in Blackboard (or paste it in an email).Talis URL

 

Apologies for any inconvenience, we will of course let colleagues know of progress in resolving this issue.

 

Update 5th Sep

Please see Linking to your Reading Lists from Blackboard – action required

Turnitin enhancement: Timeout setting revised

Turnitin updated Feedback Studio on 14th December.

The most important improvement appears to be this one:

“Fixed an issue where instructors were getting timed out of the Feedback Studio if marking student work for over an hour”.
https://guides.turnitin.com/01_Manuals_and_Guides/Administrator_Guides/Feedback_Studio_Success_Kit/Feedback_Studio_Release_Notes

We believe that this timeout issue may have accounted for issues experienced recently by a few staff at Reading.

As we understand the situation, leaving feedback within the Feedback Studio window was – incorrectly – not being counted as activity, with the result that staff could be logged out of Turnitin when they had been marking for 60 minutes. This has now been fixed.

User activity within the Feedback Studio window (e.g. key stokes and mouse clicks) will now reset the timeout clock. Therefore, the 60 minute timeout should now affect only those users who have the Feedback Studio window open for over 60 minutes without clicking or writing comments.

Continue reading

Suggested solutions if you encounter any issues when marking in Turnitin Feedback Studio

Here are some suggestions for staff marking student work using Turnitin Feedback Studio, in case you encounter any technical issues.

Very occasionally, you might find that

  • you are not able to save comments
  • you are not able to open previously saved comments
  • the Feedback Studio screen freezes.

If you do experience any of these problems, we believe that the simplest way to resolve them is to switch back to the old Turnitin interface, ‘Turnitin Classic’.

There is a link to do this at the bottom of the Feedback Studio window.

return to Turnitin Classic

(for more detail see our Feedback Studio User Guide)

 

You may also be able to avoid problems with the Feedback Studio by clearing your browser cache:

IE11
https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history
Chrome
https://support.google.com/accounts/answer/32050?hl=en
Firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari
https://kb.wisc.edu/page.php?id=45060

 

Finally, these issues may be related to Turnitin’s 60-minute timeout.

A Turnitin user session will not remain active indefinitely… Continue reading