Repositioning items within a course content area

If you want to rearrange folders or items within a course content page, you should be able to do this simply by dragging the item to the desired position – see How to rearrange content items on a page.

However, if you have a large number of items on the page, you may find that this is impossible to do. In which case you can use “keyboard accessible reordering” to place items in the desired position – here’s how to do it.

Issues with links to Talis from Blackboard courses

We have been made aware of an issue with links to Talis reading lists in Blackboard.

The issue affects Reading List links on the course menu – these are no longer pointing to the correct module reading list in Talis.

Blackboard are working on a fix for this issue. We do not have a timescale as yet, but we certainly hope to have the matter resolved before the start of term.

 

In the meantime

  • Please do not delete the Reading List link (if you do, you’ll need to recreate it once Blackboard have released a fix for this issue).

 

If you need to make the reading list available to your students before the start of term, you can

  • Create a link inside a course content area
    There is no problem creating Talis links inside course content areas (as you would do, for instance, if you need to link to more than one reading list for your Blackboard course).

    See Linking to multiple lists on the Library help page, or this guide: Linking to your reading list(s) on Blackboard.

  • Provide students with the URL of the reading list
    Go to your reading list in Talis, copy the URL, and paste this in as a Web Link in Blackboard (or paste it in an email).

    Talis URL

 

Apologies for any inconvenience, we will of course let colleagues know of progress in resolving this issue.

Turnitin enhancement: Timeout setting revised

Turnitin updated Feedback Studio on 14th December.

The most important improvement appears to be this one:

“Fixed an issue where instructors were getting timed out of the Feedback Studio if marking student work for over an hour”.
https://guides.turnitin.com/01_Manuals_and_Guides/Administrator_Guides/Feedback_Studio_Success_Kit/Feedback_Studio_Release_Notes

We believe that this timeout issue may have accounted for issues experienced recently by a few staff at Reading.

As we understand the situation, leaving feedback within the Feedback Studio window was – incorrectly – not being counted as activity, with the result that staff could be logged out of Turnitin when they had been marking for 60 minutes. This has now been fixed.

User activity within the Feedback Studio window (e.g. key stokes and mouse clicks) will now reset the timeout clock. Therefore, the 60 minute timeout should now affect only those users who have the Feedback Studio window open for over 60 minutes without clicking or writing comments.

Continue reading

Suggested solutions if you encounter any issues when marking in Turnitin Feedback Studio

Here are some suggestions for staff marking student work using Turnitin Feedback Studio, in case you encounter any technical issues.

Very occasionally, you might find that

  • you are not able to save comments
  • you are not able to open previously saved comments
  • the Feedback Studio screen freezes.

If you do experience any of these problems, we believe that the simplest way to resolve them is to switch back to the old Turnitin interface, ‘Turnitin Classic’.

There is a link to do this at the bottom of the Feedback Studio window.

return to Turnitin Classic

(for more detail see our Feedback Studio User Guide)

 

You may also be able to avoid problems with the Feedback Studio by clearing your browser cache:

IE11
https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history
Chrome
https://support.google.com/accounts/answer/32050?hl=en
Firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari
https://kb.wisc.edu/page.php?id=45060

 

Finally, these issues may be related to Turnitin’s 60-minute timeout.

A Turnitin user session will not remain active indefinitely… Continue reading

FIXED Turnitin: avoid changing the Post Date on Anonymous assignments

Update: This issue has now been resolved

We have had a couple of cases recently where lecturers have changed the Post Date on a Turnitin assignment, and the student grades entered in Turnitin have then disappeared.

Although the marks were not irretrievably lost, this inevitably causes some anguish, and leads to a delay in the availability of marks to students.

Turnitin Support have advised us that “Anonymous marking assignment settings will not function correctly when post dates are being moved forward or back”.

 

So please avoid making any changes to the Post Date if your Turnitin Assignment was set up for anonymous marking.

 

If, as the Post Date approaches, you are not yet ready to make marks and feedback visible to students, instead of pushing back the Post Date, you could use Adaptive Release to temporarily hide the assignment from students.

 

FIXED: Turnitin email receipts don’t include the Paper ID

Update: this has been resolved

From April 2016 Turnitin receipts have once again included the Paper ID

There is currently a technical issue which means that Turnitin email receipts (automatically sent to students when they submit their work) do not contain the Paper ID.

The email does contain details of the

  • submission title
  • assignment
  • course
  • date and time of submission

so is still proof of submission. However the Paper ID is the one unique identifier, and a vital piece of information if we need to raise a support call with Turnitin.

Turnitin are aware of the problem, and say that it will be resolved during their next maintenance window. But they have not as yet indicated when that is likely to take place.

While this problem persists, students are strongly advised to download a full receipt from Turnitin – instructions on how to do this can be found via the link labelled ’email receipt’ on the Support for Students tab in Blackboard.